synergita corporate presentation

WINNER of Microsoft Code For Honor 2014 Large Enterprise

Software

Best Human Capital / TalentManagement Solution

Performance Management

Employee Engagement

Employee Development

Creating peopleMAGIC...

Best Solution of the Year

peopleMAGIC

When organizations remove the hurdles their employees face, engage with them on their needs and nurture and develop them, they create an extraordinary culture where employees unleash their potential, set new standards of excellence and create wonders.

And it is made possible by Synergita’s Cloud based Employee Performance Management and Engagement Solution

We call it peopleMAGIC

• Synergita is a Continuous Employee Performance Management, Development & Engagement Software

• Helps in building a world-class company culture driven by Employee Recognition

WHAT IS SYNERGITA?

Goals & Achievement

sContinuous Feedback Recognitions Check-Ins Annual

Reviews

Focus on Holistic Employee Development

Gre

at P

lace

to W

ork

com

pani

es

OUR GLOBAL CUSTOMERS

BUILDING BLOCKS OF EMPLOYEE PERFORMANCE MANAGEMENT with SYNERGITA

BUILDING BLOCK 2 BUILDING BLOCK 3

BUILDING BLOCK 1SMART GOALS

CONTINUOUS FEEDBACK & PEER RECOGNITION

PERIODIC REVIEWS / CHECK-INS

BUILDING BLOCK 1: SMART GOALS

• Set SMART goals for each employee• Update and track goals on periodic basis• Analyze the achievements

SM

AR

T

Define clear goals addressing WHERE? WHAT? WHY? WHICH?

Measure Goals to monitor the progress

and success

Goals Achievable with good performance

Realistic goals

Objective should include a time limit

which will enable better planning

BUILDING BLOCK 2: REWARDS & CONTINUOUS FEEDBACK

People will know where they stand

02People love to hear feedback

about what they’re up to

01Real time

feedback helps you learn, grow

and deliver results

03People will love

the idea of less

lecturing and

more guidance

04

BUILDING BLOCK 3: PERIODIC REVIEWS & CHECK-IN

Provide Support without Removing Responsibility

Ask for Help and Encourage Involvement

Listen Actively and Respond With Concern

Maintain and Enhance Self Esteem

Team members want to know how you’re feeling about them in relation to their performance

Team members who feel valued are more willing to

share responsibility, confront challenges, and

adapt well to change.

Involvement increases the chance that

innovative ideas and solutions will surface.

As a manager, you are in a special position to provide support to your team. This may include advising, mentoring, and providing needed resources, reassigning duties, and clearing roadblocks.

Share Thoughts, Feelings, and Rationale

Continuous Feedback

GOALS

Pulse Check-in

Annual Reviews

01

02

03

Expectations are set on first day of employment or at the beginning of the year. Determine the tempo for talks. Minimum 4 x per year.

Weekly meetings - short duration. 10-15 minutes of real-time feedback and coaching.

Structured conversations. Team member answers brief questions that look back - look forward. Reflect on past performance and your contribution. Look forward: set expectations and predict impact of your work.

WORKING IN CADENCE

SYNERGITA – QUICK LOOK AT THE FUNCTIONALITIES

Employee ManagementEmployee Talent InformationCareer AspirationsSearch Abilities

Employee PerformanceGoals ManagementCompetency ManagementPerformance Reviews360 Degree FeedbackAppraisal letter distribution

Employee EngagementRewards & RecognitionsContinuous FeedbackEmployee Engagement Survey

Employee DevelopmentEmployee Development PlansEmployee Training Records

All Modules come with powerful set of reports.

KEY PROCESSES STREAMLINED THROUGH SYNERGITA

• Automate to Save Time and Effort• Reduce Manual Errors• Focus on Employee Development and Engagement

• “Know Your Employee” from Entry to Exit

• Performance Appraisal/Review Process

• Talent Development Process

• 3600 Feedback Process

• Continuous Feedback Process(Rewards and Recognition)

• Appraisal Letter Distribution

01

02

03

04

05

06

Know your employee

Engage employees

Promote employee, rotate

job, etc.

Manage history Capture exit interviews

KNOW YOUR EMPLOYEES – ENTRY TO EXIT

Set Goals Self EvaluationPeer & Manager’s

feedback + recommendation

Approval from Dept. Head / HR One on One meeting

Appraisal paper distribution & Employee

Acceptance

PERFORMANCE APPRAISAL / REVIEW PROCESS

Employee specific Development

Plans

Managers recommend

training courses to employees

Record achievements

Provide feedback Use in appraisal cycles

TALENT DEVELOPMENT PROCESS

Provide continuous feedback

Rewards and recognition

Score points Redeem points

CONTINUOUS FEEDBACK PROCESS

Design the feedback form

Nominate Peers (Respondents)

Self Evaluate the feedback form

Solicit response from the respondents

Do perception analysis between self

review and respondents

feedback

Come up with action items addressing the

gaps

360 DEGREE FEEDBACK PROCESS

Export the Employee

rating to Excel

Do the salary computation in

Excel

Import the rating and

salary revisions to Synergita

Create Letter Template(s)

Associate letter template, employee

rating & Salary revision

Publish to Employees

Employees view/download

Revision Letters Online

SALARY REVISION LETTER DISTRIBUTION PROCESS

INTEGRATION WITH OTHER SYSTEMS

VALUE PROPOSITIONS

Disruption

Insta-Go

100% Compliance

HR Elevates to being a strategic partner

Personal Touch

Peace of Mind

KEY DIFFERENTIATORS

Disruption

WOW Features

Digital Cockpit

Insta-Go

Easy Administration

Extremely Easy to Use

SECURITY PRACTICES FOLLOWED BY SYNERGITA

• Compliant with OWASP standards

• Security Tested with VERACODE

• Hosted on Amazon Cloud

• Protected by Thawte SSL

• Secured Multi-Tenant Architecture

• Data level security through access control mechanisms

TECHNOLOGY STACK

WE PROMISE DISRUPTION We understand how stressful and challenging performance management and employee development is, particularly when you make changes to how it is traditionally done in your organization.

Which is why Synergita’s Promise of Disruption ensures Peace of Mind.

Our Promise We will get you up and running rapidly, seamlessly integrate with existing data

systems while embracing or customizing your existing and familiar processes We are always there for you - before, during, and post rollout, and You will experience a personal touch across all interactions

ADVANTAGES OF SYNERGITA

Easy to Set Goals &Track Achievements

Light Weight

Easy to Configure

ActionableInsights

SOFTWARE EDITIONS

Silver Gold

Profile Management ✓ ✓ Goals Management ✓ ✓ Performance Appraisal ✓ ✓ Continuous Feedback ✓ ✓ Reports ✓ ✓ Workflow ✓ ✓ Peer Feedback in Appraisal Cycles

✓

Employee Development Plans/Improvement Plans

✓

Appraisal Letter Distribution ✓ API/Integration through Web Services

✓

• Capita is a leading provider of business process management and integrated professional support service solutions

• The organization operates with a work force of 75,000 dedicated professionals across UK, Europe, South Africa &

• India supporting clients across industries such as government, education, transport, health, life, pension and other private sector organizations

• Capita was doing its Employee Performance Appraisal through an Excel based manual process which was time consuming. They were on the lookout for a change

CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA

Pain Points Wake Up call• Huge delays in performance review process,

timelines not met• One-on-one meetings skipped & appraisals

completed without employee feedback• HR team had no visibility of process• Normalization took longer with multiple levels

of approval• Appraisals took all time, HR team had no

time for employee engagement

Employee dissatisfaction echoed in an internal town hall & HR team decided to implement a good performance management system within 3 months


Synergita’s peopleMAGIC

Goal SettingSynergita helped save,

• 43% of the time that an employee spent on goal setting• 67% of the manager’s time that was spent on setting, reviewing & revising employee goals • 85% of HR team’s time, which they now spend on employee engagement

Appraisal ProcessSynergita helped save,

• 60% of the manager’s time spent on employee performance assessment, review and follow ups

• 75% of the HR’s time spent on initiating feedback cycles, follow-ups, reviews, attending to appeals & completing appraisal process

Normalization ProcessWith Synergita Capita was able to derive bell curves through the software and the entire normalization process was completed within 3 days. Synergita helped save,

• 90% of the manager’s time spent to derive bell curve for their team members• 80% of the HR team’s time spent to arrive at overall organization specific bell

curve


Customer Benefits

• Capita’s employees are now able to assign their goals within a week. Synergita rates goals based weightage and in turn rates employee performance based on goal accomplishment

• Capita’s entire performance management process is now completely automated with two cycles in a year

• Capita has completed its first (mid-year) appraisal cycle in less than a month‘s time and annual appraisal cycle in less than 2 months’ time. Earlier the manual appraisal process took 3-4 months

• Now HR team has complete visibility of process and are able to spend more time in employee engagement activities

RADISSON BLU GRT A LEADING FIVE STAR HOTEL EXPERIENCES peopleMAGIC WITH SYNERGITA

Since 80% of work in a hotel is done manually, the dependency on skilled employees is high; hence quality of customer service is directly linked to the ability to retain the good performing employees.

Radisson Blu GRT’s Passport to success, a program to track, maintain and award employee performance was manual and needed automation

Pain Points



Procedure Certificates Standard Operating

Radisson Blu’s employees are required to hold valid SOP (Standard Operating Procedure certificate) for handling

responsibilities like guest check-in, travel desk. Synergita e ectively manages these employee certificates and ff

ensures click of button retrieval

Rewards & Recognition(BRAVO)

Radisson Blu carries out its employee rewards & recognition program “Bravo”

through Synergita

Analytics & Reports

Click of button advance analytics reports on employee performance, training requirements,

strength/weakness analysis

Guest Feedback

Synergita integrates with a Radisson Blu GRT’s Medallia Customer Feedback management

software to import end guest feedback data and makes it available in the automated system to

rate employee performance


Analytics & Reports

Central repository for all talent data, work experience, skill set/certifications

and standard operating procedure certifications.

Performance Management

Customer feedback automated and integrated with performance

management, enabling effective employee appraisals to to conducted

when needed

Employee TrainingSynergita advance analytics tracks &

showcases employee training records, ensuring effective employee training

management

Process AuditsSynergita also manages several audit reports

specific to hotel industry and considers the audit scores as one of the performance indicators for

the employees

Synergita not only helped Radisson Blu GRT automate its performance management process but also created an extraordinary culture where employees unleash their potential,

set new standards of excellence and create wonders which we call peopleMAGIC

AUTOMATING EMPLOYEE PERFORMANCE MANAGEMENT FOR A LEADING FINANCIAL SERVICES COMPANY IN THE US

• PAi is a leading financial services company which has been providing financial products and services to people for more than 30 years

• They administer 401(k) plans for more than 190,000 participants, 7,000 financial advisors and manage more than $3 Billion in retirement assets

• The lookout was for a Talent Management software that helps conduct periodic reviews at reduced time and cost, improves e ciency and speed of ffiprocess. Yes, they found Synergita


Synergita was able to integrate with PAi’s

intranet portal & was available to all employees

under the same portal-roof

Easy to Access

Employee data including the reporting hierarchy

and organization structure is available in

each employee’s dashboard

Employee Data

PAi believed in nurturing employee talent by continuous

mentoring and support than an annual

appraisal process

Talent Management


• Monthly one-on-one discussions with managers• Monthly goal assessment and evaluation• Social recognitions for employees• Qualitative Employee Evaluation: Synergita enabled monthly interactions which

facilitated qualitative evaluation of employee performance than a quantitative approach

• Automated Employee Notifications• Synergita Employee Dashboard: Synergita Employee Dashboard and detailed

status reports helped tracking the status of monthly meetings effectively

Synergita enabled

• Synergita enabled both annual and monthly goal setting• Employee sets self-goals manager reviews and approves/provides feedback• Synergita captures MoM(training suggestions, employee responses) of one-on-

one meeting for future tracking

Goal Setting & Evaluation


Customer Benefits

• Synergita increased the efficiency of performance of the review process by 75%

• Cost of doing performance management exercise was reduced by 60%• PAi is now enabled to conduct monthly and yearly performance reviews

through Synergita

Synergita not only helped increase e ciency and reduce cost of ffiperformance management process, but also created an extraordinary culture where employees unleash their potential, set new standards of

excellence and create wonders, which we call peopleMAGIC

Write to: [email protected]

Visit: www.synergita.com

THANK YOU

To create peopleMAGIC in your organization:

synergita corporate presentation

Recruiting & HR