swede – may 2, 2013 - austin tommy nylec austin energy knowledge transfer and design training

SWEDE – May 2, 2013 - AustinTommy Nylec

Austin EnergyAustin EnergyKnowledge Transfer and Design Knowledge Transfer and Design

TrainingTraining

Austin EnergyAustin EnergyKnowledge Transfer and Design Knowledge Transfer and Design

TrainingTraining

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Austin Energy StatisticsAustin Energy StatisticsAustin Energy StatisticsAustin Energy Statistics

>400,000 Customers >2,800 MW Generation > 50 Distribution

Substations > 10,000 miles of

Distribution >1,600 Employees Serve 437 square miles

including Austin city limits and neighboring areas

Started in 1887

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Identified ProblemsIdentified ProblemsIdentified ProblemsIdentified Problems

Generational Gap Advancement

Opportunities Required Someone to Retire Employees Not Adequately Prepared

Needed Way to Fast Track Learning

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Lineman Advancement ProgramLineman Advancement ProgramLineman Advancement ProgramLineman Advancement Program

Issue first identified in field personnel groups

Employee satisfaction was low due to lack of advancement

Mandatory participation 3 tier training program Each level requires classroom

and OJT End of each tier ends with test

and promotion if passed

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Design Generational GapDesign Generational GapDesign Generational GapDesign Generational Gap

Same issues were present in design groups as construction

Faced with high turnover due to upcoming retirements

Approximately 50% eligible for immediate retirement with 75% in next 5 years.

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Program OverviewProgram OverviewProgram OverviewProgram Overview

Define competency levels for each design title

Recommended Training Courses from NLC or outside source

On Job Training to display competency Include current city training programs

as required by policy Flexibility to accommodate new

emerging technology Increase employee satisfaction by

creating self-paced program

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Design Development ProgramDesign Development ProgramDesign Development ProgramDesign Development ProgramREQUIREMENTS CSP C

YEARS OF EXPERIENCE 1 2 3 4 5 6 7 8 9Technical Skills

20 HS Math - Algeb, Geom, Trig T21 Distribution Electrical Systems T22 Applied Mathematics T 23 Basic Electrical Theory T24 Transformer Basics T25 AC Fundamentals T26 Underground Conductors T27 Overhead Conductors T28 Advanced Transformers T29 System Protection T30 Underground Line Design T T31 Overhead Line Design T T T32 Advanced Math T33 Switches/Switchgear/Disconnects T34 Fuses/Interrupters/Reclosers T35 Capacitor Banks T

Design Knowledge/Skills36 Small Maintenance SE 37 Individual Residential SE 38 Individual Commercial SE 39 Residential Subdivision SE 40 Apartments/Multifamily SE 41 Commercial Development SE 42 Major CIP Project SE

43Combination

CIP/Commercial/Residential SE44 Industrial/ATS SE45 Special Projects/Vaults SE

46 Acknowledged Technical Specialist SEMiscellaneous

47 American Disability Act C48 Roadway Lighting T49 Work Zone Refresher C50 Accounting Coding Training C51 Environmental Issues C52 Property Management C

Safety Courses53 Smith Driving APCP 54 First Aid & CPR APCP

Customer/Communication Skills

55Ability to read, write, and speak

effectively SE

56Effective Listening: The Center

Piece of Communication C57 Cultural Diversity C

Relevant Work Experience/CSP A CSP B

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Current StatusCurrent StatusCurrent StatusCurrent Status

Approved by design managers Eagerly awaited by design staff Supported by senior

management HR understands needs &

supports initiative Pending HR approval

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Knowledge TransferKnowledge TransferKnowledge TransferKnowledge Transfer

Distribution Design Guidelines 300+ pages of distribution design best practices Considered technical manual Does not provide for every instance

Design Criteria Manual 120+ pages of service requirements Covers most instances Adopted as city ordinance

Distribution Construction Standards Includes over 5000+ construction estimating units

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Questions?Questions?Questions?Questions?