ikea: home swede home
TRANSCRIPT
IKEA:
home s
wede h
ome
MALLORY DUBOSENMDL SPRING 2014
IKEA:s i m p l y c r e a t i v e
Notorious for advertising Engaging Simple and subtle Game-changing
Photos from curbed.com and toxel.com
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THE BIG IDEA:h o m e s w e d e h o m e
Emotional aspect Turn your house
into a home Swedish roots Unique brand
image
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THE AUDIENCE:w h o a n d w h y ?
Young adult females 18-30 Likely to be moving around
frequently College freshmen Women typically respond more to
home decorating
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Microsoft ClipArt
TOOLS & TACTICS:s o c i a l m e d i a
3.5 million current “likes” Special offers for fans “VIP” experience
More than 230,000 current followers Excellent form of direct contact Promote brand loyalty
(#homeswedehome)
Huge visual advantages Correct target audience Direct links to online
store
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TOOLS & TACTICS:c o n s u m e r i n t e r a c t i o n s
Mobile coupons texted All social media sites easily accessed Customer support through texting or
calling
Email marketing and contact Search engine ads Instant chat or video assistance for tech
support Video ads going viral
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Microsoft ClipArt
TOOLS & TACTICS:g o o g l e a d w o r d s
Frequent searches for affordable furniture
These are consistent with target
audience
Ads lead to online shop
“Dorm room shopping”, “affordable furniture”, “interior decorating”, “affordable kitchen appliances”, etc.
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Microsoft ClipArt
BUDGETING:t h e n u m b e r s
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One of the top furniture retailers in the world 2013 total revenue: $35.5 billion (Forbes)
10% of revenue on marketing 25% of that on digital marketing
Approximate digital marketing strategy =
$875 million
Microsoft ClipArt
KPI:k e y p e r f o r m a n c e i n d i c a t o r s
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10% increase in direct sales for IKEA within one year
Obtaining a higher customer satisfaction rating for products and services
Attracting a larger audience presence on social media sites and increasing direct customer communication
Microsoft ClipArt
CONCLUSION:
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Simple yet effective digital marketing
strategy Focus on reaching a very large audience
with strong social media presences Continue to produce entertaining and
engaging advertisements Keep IKEA at the top of its advertising
game