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Sustainability-Related

Risks and Opportunities

for Business

Bob Willardwww.sustainabilityadvantage.com

Business Education For the Long RunApril 23, 2004

Terminology / Stages

Emerging Business Risks

Emerging Business Opportunities

The catch

7 benefit areas

What if’s

Agenda

Economy / Profits

Sustainable business

Profits

Taxes, R&D

Jobs

Expenditures

Training

Fair trade

Core values

Terminology

Environment / Planet

Eco-Efficiency

Manufacturing efficiencies

Operations efficiencies

Product efficiencies

Smart design

Cradle-to-cradle, take-back

Beyond compliance

Restorative to nature

Equity / People

Ethical business

Internal employees

Human rights

Health & Safety

Empowerment

Respect, Caring

Local community

Rest of the world

Sustainable Development (SD) Corporate SocialResponsibility (CSR)

Sustainability

Triple Bottom Line (TBL) 3Es / 3Ps

Corporate Responsibility (CR)

5 Sustainability Stages

5. Purpose / Passion

-------------------------------

4. Integrated Strategy

3. Beyond Compliance

2. Compliance

1. Pre-Compliance

5 Sustainability Drivers

3 First Wave Drivers1. Founder / CEO’s personal passion … values based

2. PR crisis … reputation / brand value / image hit

3. Regulatory pressure ... actual or threatened

2 Emerging Drivers1. “Perfect Storm” of threats to license to operate

2. Compelling, relevant business case

“Perfect Storm” of Business Risks

10 Market Forces 5 Business Risks5 Mega-Issues 5 Demanding

Stakeholders

Climate Change Green Consumers

Market Risks

Balance Sheet Risks

Operating Risks

Capital Cost Risks

Sustainability Risks

+ Difficult access to capital

Pollution & Health

Activist Shareholders

Globalization Backlash

Civil Society / NGOs

Energy

Crunch

Government Regulators

Erosion of Trust Financial Sectors

10 Market Forces

10 Market Forces

5 Mega-Issues 5 Demanding Stakeholders

Climate Change Green Consumers

Pollution & Health

Activist Shareholders

Globalization Backlash

Civil Society / NGOs

Energy

Crunch

Government Regulators

Erosion of Trust Financial Sectors

Sea ChangeOf

RisingExpectations

A Perfect Storm … of Opportunities

Innovation

Productivity

Growth

Brand

Image

CompetitiveAdvantage

$aving$Revenue

Business Value

10 Market Forces

5 Mega-Issues 5 Demanding Stakeholders

Climate Change Green Consumers

Pollution & Health

Activist Shareholders

Globalization Backlash

Civil Society / NGOs

Energy Crunch Government Regulators

Erosion of Trust

Financial Sectors

Potential profit increase: 38%

+ Energized employees

+ Improved corporate image

+ Competitive advantage

+ Positioned for the future

Benefits to “SD Inc.”

1. Show senior leadership Include SD in vision / mission / strategies

Avoid “green-washing” hype

Visibly support SD: speeches, questions, actions

2. Educate the whole company Visibly sponsor and support the sessions

3. Establish an “SD Profit Center” Led by a top person

Reinforces that it is business strategy vs. a compliance or philanthropy issue

The Catch

1. Reduced recruiting costs

2. Reduced attrition costs

3. Increased employee productivity

4. Reduced expenses in manufacturing

5. Reduced expenses at commercial sites(energy, water, consumables)

6. Increased revenue / market share

7. Reduced risk, easier financing

7 Benefit Areas

Usual

focus

1. Reduced recruiting costs -1%

2. Reduced attrition costs -2%

3. Increased employee productivity +10.5%

4. Reduced expenses in manufacturing -5% (-2.5%)

5. Reduced expenses at commercial sites -20%(energy, water, consumables)

6. Increased revenue / market share +5%

7. Reduced risk, easier financing -5%

7 Benefit Areas … % Improvement

… yielding a Profit increase of +38%

7 Benefit Areas … Relative Sizes

Recruiting

Attrition

Productivity

Manufacturing

Commercial Sites

Revenue

Risk, Financing

1. Reduced recruiting costs -1%

2. Reduced attrition costs -2%

3. Increased employee productivity +10.5%

4. Reduced expenses in manufacturing -5% (-2.5%)

5. Reduced expenses at commercial sites -20%(energy, water, consumables)

6. Increased revenue / market share +5%

7. Reduced risk, easier financing -5%

7 Benefit Areas … % Improvement

… yielding a Profit increase of +38%

1. Reduced recruiting costs -1%

2. Reduced attrition costs -2%

3. Increased employee productivity +10.5%

4. Reduced expenses in manufacturing -5% (-2.5%)

5. Reduced expenses at commercial sites -20%(energy, water, consumables)

6. Increased revenue / market share +5%

7. Reduced risk, easier financing -5%

What if …

… yielding a Profit increase of +38%

+2%

+35%

1. Reduced recruiting costs -1%

2. Reduced attrition costs -2%

3. Increased employee productivity +10.5%

4. Reduced expenses in manufacturing -5% (-2.5%)

5. Reduced expenses at commercial sites -20%(energy, water, consumables)

6. Increased revenue / market share +5%

7. Reduced risk, easier financing -5%

What if …

… yielding a Profit increase of +38%

+4%

+23%

1. Reduced recruiting costs -1%

2. Reduced attrition costs -2%

3. Increased employee productivity +10.5%

4. Reduced expenses in manufacturing -5% (-2.5%)

5. Reduced expenses at commercial sites -20%(energy, water, consumables)

6. Increased revenue / market share +5%

7. Reduced risk, easier financing -5%

What if …

… yielding a Profit increase of +38%

+2%

+4%

+20%

Sustainability-Related

Risks and Opportunities

for Business

Bob Willardwww.sustainabilityadvantage.com

Business Education For the Long RunApril 23, 2004

5 Inhibiters to Next Wave

1. Lack of support from senior leaders Too busy … doing enough … too shy … not our

problem … too hard to change … credibility issue

2. Fear of backlash Green-washing accusations … open the floodgates

… guilt-by-association … skeletons in our closet

3. Lack of pressure from important people Boards … investors … customers

4. Weak business case WIIFM … short-term … perverse subsidies …

payback period

5. Mindset Negative baggage … insulting … MBA legitimacy

5 Signs of Hope

1. Awakening financial markets

2. Sustainability reporting advances

3. B-school attention Beyond Grey Pinstripes … Net Impact

4. Shareholder activism

5. More compelling business case

+ sustainability indicators in GDP

Mental Models

SUSTAINABLEENVIRONMENT

Sustainable Society

Sustainable Economy

Environment

ECONOMY

Society

Typical business view Sustainable view

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