summon tech talk with john law at alia 2013

Leading Users to Better Research Outcomes

ALIA Online 2013

The problem we’re trying to solve

The reality is user expectations have evolved and library systems have not kept up. The problem is your users are going elsewhere. So the library must do a better job of showing it’s value.

In 2009 we delivered a real solution

Live at ALA Midwinter, January 2009

The only discovery service built to purpose

Having the critical core of the library’s collection represented in a single, unified index is the key to making it all workThis impacts everything related to discovery

speed, ease of use, relevancy, customizability, research integrity, stability/reliability, and more

Unified Results Set Unified Index

Architecture of the system matters!

Having the critical core of the library’s collection represented in a single, unified index is the key to making it all workThis impacts everything related to discovery

speed, ease of use, relevancy, customizability, research integrity, system reliability, and more

A real digital front door for the library

Summon Suggestions• Database

recommender

• Best Bets suggestions

• Related Searches

• Integrated Reference Chat

• Custom text editor

• LibGuides integration

Indexed LibGuides

Widget and Search Box Builder

Discipline scoped search boxes

Discipline scoped search widgets

Database recommender

Locally controlled database recommendations

Best Bets recommendations

Related Searches

Reference chat integration

JUST ANNOUNCED!

Image Spotlighting

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LOOKING FORWARD

World wide web (1990 or 1993?)Amazon (1995)Google (1998) Wikipedia (2001)Facebook (2004)YouTube (2005)Twitter (2006)Amazon Kindle (2006/2007)iPhone (2007)iPad (2010)

Interview with Jon Wileyhttp://www.fastcodesign.com/1671425/how-googles-designers-are-quietly-overhauling-search#1

User expectations change rapidly

User expectations

Operations

Relevancy

WELCOME TO THE DREAM

Increases resource usage and improves ROI

Unlike other discovery services, Summon is proven to increase usage of resources across the full breadth of a library’s collection without bias to publisher, vendor or content type.

THANK YOU!

John Law, Vice Presidentjohn.law@proquest.comSerials Solutions, a business of ProQuest

QUESTIONS?