success with office 365 administration

2016

Success with Office 365 AdministrationMICHAEL BLUMENTHAL, OFFICE 365 MVP

Michael BlumenthalPSC Group

MBlumenthal@PSCListens.comTwitter: @MichaelBLhttps://MichaelBlumenthal.me

Technical Solution Evangelist Office 365 MVP 20 years in IT Consulting SharePoint Since SPS2003 “SharePoint Online Admin” for 1400

users at an ISV in the car insurance/car repair industry

2016

• How many of your are using O365 today?

• How many of you are just considering it in the next 6 months?

• How many of you are:• O365 Global or role admins?• SharePoint Admins?• SP Developers?• Other?

This is about you• Number of users you support?• Less than 50• 50-500• 500-5000• 5000+

2016

Agenda

Office 365 Admin

Discussion Panel

Raffle

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Three Questions

How do I measure success?

What is my job?

How is Office 365 & SharePoint Online different?

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Defining Success

Business NOT Technology• People and Processes

Making People More Productive• Saving Time

Streamlining Processes• Saving Money!

2016

• Project Management Sites• Dashboards instead of Emails• Document Coauthoring

Examples of Business Value Solutions• Department to Company Communication• Old Forms to Better Forms and Workflow• Other kinds of BPA

2016

Co-Authoring Support2013-2016

Application Desktop Online

Word

PowerPoint

OneNote

Excel

2016

Know the tools

Teach the tools

Get more tools

7 Responsibilities

2016

7 Responsibilities (4-7) Be the Guardian of Security

Be the IA Guardian

Be the Search Optimizer

Be the Governor

2016

It’s not just SharePoint, it’s Office 365!

2016

The Exchange Admins Have it Easy

2016

Use cases• Business Intelligence & Data

Analytics

• Document Collaboration, Project Management, Information Distribution, External Sharing

• Digital Storytelling

• Content Discovery

• Training

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• JavaScript, HTML, CSS• “Page Hacking” with the Script Editor web part

• Full App Model Apps• Support Tickets

“Sometimes” tools• Dead tools• InfoPath• SharePoint Designer

2016

• Before

jQuery & CSS Hacking • After

2016

Keep up with Changes

Office Roadmap

Service Announcements

Yammer: SPYam & O365

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FastTrack.Office.com/roadmap

2016

• End user training• Site Owner Training• Lunch & Learns

Teach the Tools: Provide or obtain!

• Inline Help• Microsoft Store classes• Formal training

2016

You’ll still need

Forms and Workflow Tool

Content Management and Reporting Tool

2016

• Use MFA• Azure RMS• Manage and Teach SP Security• Separate Internal and Externally Shared SCs • Recycle Bin Admin• Audit Log Reporting

As Security Guardian

2016

Edit vs Contribute

Handling Access Requests

Everyone vs Everyone Except External

SP Security

2016

• Request for an Item

Choices Vary by Request• Request for a Site

2016

Keep your Externally Shared Sites in separate Site Collections!

One tip!

2016

Be the IA Guardian

Navigability

Findability

What goes where?

2016

Don’t let these grow wild

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Search Optimizer

2016

Be the Governor

Establish a Governing Board

Support your Champions

Interpret Changes

Admin Roles

2016

Business• HR• Corp Comm• Internal Training• LOB Reps

Governing BoardTechnology• SPO Admin (You)• Exchange, Skype4B, AD, Network Admins as needed

2016

Admin Roles

2016

Remind me why I want to go to Office 365?

That’s a lot of responsibility…

2016

Office 365 Benefits

No care and feeding of servers

No service packs

No Server Side Custom Code

2016

Let’s Review

Success is Positive Business Impact

Focus on Business Productivity

It’s not about servers, it’s about services.

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The Takeaway

Deliver business value daily

Put rules in place

Train your Users

Get Better Tools

2016

• Write +Yammer if you want an invite to the Office 365 Yammer Network

• Write +Email if you want to be added to my mailing list

Enter to win this book!

2016

Questions & Answers by Panel!

Michael Blumenthal

Alex Zakhodin

2016

Who will win this book?