success with office 365 administration
TRANSCRIPT
2016
Success with Office 365 AdministrationMICHAEL BLUMENTHAL, OFFICE 365 MVP
Michael BlumenthalPSC Group
[email protected]: @MichaelBLhttps://MichaelBlumenthal.me
Technical Solution Evangelist Office 365 MVP 20 years in IT Consulting SharePoint Since SPS2003 “SharePoint Online Admin” for 1400
users at an ISV in the car insurance/car repair industry
2016
• How many of your are using O365 today?
• How many of you are just considering it in the next 6 months?
• How many of you are:• O365 Global or role admins?• SharePoint Admins?• SP Developers?• Other?
This is about you• Number of users you support?• Less than 50• 50-500• 500-5000• 5000+
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Agenda
Office 365 Admin
Discussion Panel
Raffle
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Three Questions
How do I measure success?
What is my job?
How is Office 365 & SharePoint Online different?
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Defining Success
Business NOT Technology• People and Processes
Making People More Productive• Saving Time
Streamlining Processes• Saving Money!
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• Project Management Sites• Dashboards instead of Emails• Document Coauthoring
Examples of Business Value Solutions• Department to Company Communication• Old Forms to Better Forms and Workflow• Other kinds of BPA
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Co-Authoring Support2013-2016
Application Desktop Online
Word
PowerPoint
OneNote
Excel
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Know the tools
Teach the tools
Get more tools
7 Responsibilities
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7 Responsibilities (4-7) Be the Guardian of Security
Be the IA Guardian
Be the Search Optimizer
Be the Governor
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It’s not just SharePoint, it’s Office 365!
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The Exchange Admins Have it Easy
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Use cases• Business Intelligence & Data
Analytics
• Document Collaboration, Project Management, Information Distribution, External Sharing
• Digital Storytelling
• Content Discovery
• Training
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• JavaScript, HTML, CSS• “Page Hacking” with the Script Editor web part
• Full App Model Apps• Support Tickets
“Sometimes” tools• Dead tools• InfoPath• SharePoint Designer
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• Before
jQuery & CSS Hacking • After
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Keep up with Changes
Office Roadmap
Service Announcements
Yammer: SPYam & O365
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FastTrack.Office.com/roadmap
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• End user training• Site Owner Training• Lunch & Learns
Teach the Tools: Provide or obtain!
• Inline Help• Microsoft Store classes• Formal training
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You’ll still need
Forms and Workflow Tool
Content Management and Reporting Tool
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• Use MFA• Azure RMS• Manage and Teach SP Security• Separate Internal and Externally Shared SCs • Recycle Bin Admin• Audit Log Reporting
As Security Guardian
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Edit vs Contribute
Handling Access Requests
Everyone vs Everyone Except External
SP Security
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• Request for an Item
Choices Vary by Request• Request for a Site
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Keep your Externally Shared Sites in separate Site Collections!
One tip!
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Be the IA Guardian
Navigability
Findability
What goes where?
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Don’t let these grow wild
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Search Optimizer
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Be the Governor
Establish a Governing Board
Support your Champions
Interpret Changes
Admin Roles
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Business• HR• Corp Comm• Internal Training• LOB Reps
Governing BoardTechnology• SPO Admin (You)• Exchange, Skype4B, AD, Network Admins as needed
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Admin Roles
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Remind me why I want to go to Office 365?
That’s a lot of responsibility…
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Office 365 Benefits
No care and feeding of servers
No service packs
No Server Side Custom Code
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Let’s Review
Success is Positive Business Impact
Focus on Business Productivity
It’s not about servers, it’s about services.
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The Takeaway
Deliver business value daily
Put rules in place
Train your Users
Get Better Tools
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• Write +Yammer if you want an invite to the Office 365 Yammer Network
• Write +Email if you want to be added to my mailing list
Enter to win this book!
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Questions & Answers by Panel!
Michael Blumenthal
Alex Zakhodin
2016
Who will win this book?