startup analytics: kpis, dashboards, & metrics (nyc cto school)

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A brief overview of where Key Performance Indicators really come from and how startup CTOs can effectively build analytics capacity in their companies. Originally given at NYC CTO School on October 8, 2012.

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Startup Analytics:KPIs, Dashboards, & Metrics

Vanessa Hurst

founder, Developers for Goodformer Data Fiend, Paperless Post

● KPIs = Key Performance Indicators

● Application Performance

● Data Warehouse

● Traffic Analytics

Types of Analytics

KPIs

How are we doing as a business?

KPIs

How are we doing as a business?

Application Metrics

How are things going out there?

Application Metrics

How are things going out there?

Data Warehouse

What can we learn from last year?

Data Warehouse

What can we learn from last year?

Traffic Analytics

What are people actually doing on our site?

Traffic Analytics

What are people actually doing on our site?

Dashboard Content

KPIs are determined first by the business, not the application.

Dashboard Content

Know your data's audience.

Startup Analytics

● Rates of Change

● Cohorts

● Laziness

Questions?

Vanessa Hurst

vanessa@developersforgood.org@DBness

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