social planning: how you might be missing the mark

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Social Planning:How You Might Be Missing the Mark

© 2015 Simply Measured, Inc

Housekeeping

• Listening/voice options

• Questions and chat room

• #SimplyPlanning

• Recorded webinar

• Post-webinar survey

#SimplyPlanning

© 2015 Simply Measured, Inc

Speakers

#SimplyPlanning

Lauren BerryEnterprise Client Partnerat Simply Measured

Uri Bar JosephSr. Director of Marketingat Simply Measured

© 2015 Simply Measured, Inc

Poll Question & Results

4

“Plans are nothing; planning is everything.”

- Dwight D. Eisenhower

© 2015 Simply Measured, Inc

From the Scientific Method to Management Frameworks

#SimplyPlanning

© 2015 Simply Measured, Inc

Marketing Management Process

"...companies also need to pay attention to the management.

Managing the marketing process requires the four marketing management

functions - analysis, planning, implementation, and control.”

(Kotler & Armstrong, 2012: p.53)

ControlMeasure results

Take corrective action

Evaluate results

ImplementationCarry out the

plans

PlanningDevelop strategic

plans

Develop marketing plans

Analysis

#SimplyPlanning

© 2015 Simply Measured, Inc

The Social Media Marketing Management Process

SOCIALANALYTICS

SOCIALENGAGEMENT

MEASURE

PLAN

EXECUTE

#SimplyPlanning

© 2015 Simply Measured, Inc

Time

QualityImprovement

MEASURE

PLAN

EXECUTE

MEASURE

PLAN

EXECUTE

ContinuousImprovement

ConsolidationThroughStandardization

Continuous Improvement

#SimplyPlanning

"If you are not spending 30% of your time in 2013 with data, Ms./Mr. Marketer, you'll fail

to achieve professional success.”

- Avinash Kaushik, Author,Digital Marketing Evangelist - Google

© 2015 Simply Measured, Inc

Strategic Planning Process

GOALS

DESIRED OUTCOMES

RESULTS

STRATEGIESMEASURES &

TARGETS

Objective

How can we improve? Where do we want to go?

How did we do? How do we get there?

How do we measure success?

#SimplyPlanning

© 2015 Simply Measured, Inc

Planning Your Social Media Strategy

Audiences

Conversations

Competitors

#SimplyPlanning

© 2015 Simply Measured, Inc

5 Common Planning Mistakes

#SimplyPlanning

+

Mistake #1: Goals

© 2015 Simply Measured, Inc

Not Having the Right Goals

#SimplyPlanning

© 2015 Simply Measured, Inc

Focus on Business Needs

#SimplyPlanning

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Mistake #2: Competitors

© 2015 Simply Measured, Inc

Ignoring Your True Competitors

#SimplyPlanning

© 2015 Simply Measured, Inc

Find Competitors with the Same Audience

#SimplyPlanning

+

Mistake #3: Incomplete analysis

© 2015 Simply Measured, Inc

Getting Tunnel Vision

#SimplyPlanning

© 2015 Simply Measured, Inc

Listen to Audience Feedback

#SimplyPlanning

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Mistake #4: Audience

© 2015 Simply Measured, Inc

Not Knowing Who Is in Your Audience

#SimplyPlanning

© 2015 Simply Measured, Inc

Pick the Right Channels and Strategy for You

#SimplyPlanning

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Mistake #5: Planning

© 2015 Simply Measured, Inc

Falling in Love with Your Plan

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© 2015 Simply Measured, Inc

Stay Nimble

#SimplyPlanning

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Takeaways

© 2015 Simply Measured, Inc

Takeaways

• Focus on business needs

• Find competitors with same audience

• Listen to audience feedback

• Pick the right channels and strategy for you

• Stay nimble

#SimplyPlanning

© 2015 Simply Measured, Inc

What Is Social Analytics?

PLAN

DEFINE YOUR SOCIAL STRATEGY

MEASURE

OPTIMIZE YOUR SOCIAL TACTICS

EXECUTE

Audiences

Conversations

Competitors

Brand Activities

AudienceEngagement

BusinessImpact

#SimplyPlanning

+

© 2015 Simply Measured, Inc

About Simply Measured

Simply Measured is the most complete social analytics solution, empowering marketers with unmatched access to their social data to more clearly define their social strategy and to optimize their tactics for maximum impact.

#SimplyPlanning

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Thank You

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