social media best practices: wahine media at sunset rotary kapolei

Post on 12-May-2015

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As social media is increasingly becoming a part of our personal lives, it is also an integral part of how we do business. But how do you set yourself up for success in this social business economy? We'll talk about social media best practices for business including: social media privacy and policy, why a social media strategy is important, what the "social" in social media looks like, why you need to produce original content, and give examples of local businesses rocking social media here in Hawaii.

TRANSCRIPT

Social media strategySocial profile customizationImplementation and managementCoaching and training

Wahine  Media

Social  media  best  practices

Social media policy & privacyShould I use a strategy?What does “social” look like?Why original content?Local movers and shakers

Social  media  changes  the  way  we  do  business

“We don’t have a choice on whether we DO social media, the question is how WELL we do it”

—Erik Qualman

Social  media  changes  the  way  we  do  business

“We don’t have a choice on whether we DO social media, the question is how WELL we do it”

—Erik Qualman

Facebook tops Google for weekly U.S. traffic

Social gamers will buy $6 billion in VIRTUAL goods by 2013

eReaders have surpassed traditional book sales

90% of people trust peer recommendations14% of people trust advertisements

What’s  the  ROI  of  social  media?

What’s  the  ROI  of  social  media?

The ROI of social media is your business will exist in 5 years.

—Gary Vaynerchuck

For more info on ROI:http://wahinemedia.com/wahineblog

OK  I’m  ready.Now  what?

Social  media  policy

There are no rules—specific to you

Policy may include:

Who will be the voice?

Authenticity guidelines

Risk mitigation

Profile ownership

Social  media  privacy

Learn your privacy settings

Don’t be afraid to un-friend

Don’t display birthday (day or year)

Create complex & unique passwords

Clean up your past—Timeline

Would you put it in a headline?

Keep private content OFFLINE

Follow  a  strategy

Defines your “why”

Defines your “what”

Defines your “how”

Defines success

Your roadmap and step-by-step guide to social media success

Why  original  content?Blogging creates leads = sales

Positions you as industry leader

Make sure it’s social!

Drives repeat traffic—provides value

Be  social!

20% marketing, 80% engagement.

Seek out conversations

Share other relevant content

Dialogue is back AND forth!

All aspects of your business should be social—a social business.

Local  movers  and  shakers

Tiki’s  Grill  &  BarAlways available and responsiveRelevant informationGreat custom apps (tabs)

@AskHMSAHelpful videos on YouTubeResponsive and helpful on TwitterEngaged with the community

Bank  of  HawaiiResponsive and friendlySweepstakes with big prizeHave a mobile app

Hawaii  Aloha  TravelRelevant and useful informationBroadcasts live each Friday to answer fan questions

Big  City  DinerHelpful and responsiveGreat custom apps (tabs)Owner, @BCDlane tweets as well

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