social factors and their impact on fm may 2010
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Women in FM Special Interest Group
Social Factors and their impact on FM
Social Factors
FM
Lifestyle
Demographic
Skills gap
Media
Legislation
Brand image
Buying trends
Ethics
Social Factors - the Skills Gap
What is the impact of the skills gap on:
►The workforce
►The workplace
►The supply chain?
Social Factors - the Skills Gap
• Knowledge of outsourcing strategies
• Customer service and relationship management
• Sustainability
• Enhanced IT skills
• Legislation and regulation
• Commercial awareness and financial skills.
Social Factors - Closing the Skills Gap
“But we don’t have a budget for training”
Low cost/no cost ways to close the skills gap
►Train your team, let them train each other
►Self-development
►Apprenticeships
►Mentoring
►BIFM events and other networking opportunities.
Conclusion
►Be prepared
►It doesn’t have to be a financial investment
►Don’t reinvent the wheel.
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