Women in FM Special Interest Group

Social Factors and their impact on FM

Social Factors

FM

Lifestyle

Demographic

Skills gap

Media

Legislation

Brand image

Buying trends

Ethics

Social Factors - the Skills Gap

What is the impact of the skills gap on:

►The workforce

►The workplace

►The supply chain?

Social Factors - the Skills Gap

• Knowledge of outsourcing strategies

• Customer service and relationship management

• Sustainability

• Enhanced IT skills

• Legislation and regulation

• Commercial awareness and financial skills.

Social Factors - Closing the Skills Gap

“But we don’t have a budget for training”

Low cost/no cost ways to close the skills gap

►Train your team, let them train each other

►Self-development

►Apprenticeships

►Mentoring

►BIFM events and other networking opportunities.

Conclusion

►Be prepared

►It doesn’t have to be a financial investment

►Don’t reinvent the wheel.