slideshare gm

We combine Machine Learningwith telecom to change communication.

Kunal BatraCEO

Vahid HamidullahCTO

• Imagine calling a loved one, Doctor, Lawyer• Can’t speak directly• Complex Procedure (special code words)• No privacy

• 16% of the worlds population currently suffer from profound hearing loss that hinders their communication. – Phonak.com

Current Problem2

Current Market

• According to John Hopkins Medicine, “Nearly a fifth of all Americans 12 years or older have hearing loss so severe that it may make communication difficult”

• 48 million people in the USA. • 800 million worldwide.

• The current market size in the USA for hearing services/devices is $5.7 billion dollars (According to iData Research). Worldwide $10 billion.

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Current Calling Procedure

Step 1Caller dials 7-1-1. A Relay Operator will answer the call by saying "New York

Relay," and his/her Operator ID #.

Step 2Caller provides the relay operator with the number along

with other information such as

their name, the person they are

calling, etc.

Step 3The Relay Operator dials that number, announces to the called party that

they are receiving a relay call.

Step 4Both the caller and the called parties

should use "GA" or "Go Ahead" when they are finished typing/talking.

Step 5The Relay Operator will type everything they hear back to the TTY user, and voice everything

the TTY user types to the called party.

Step 6When the parties are ready to end

the call, the caller or call recipient

uses "SK" or "Signing Off" to

close the conversation.

(Source: www.nyrelay.com)

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About DeaftelDeaftel is a phone service that lets the Deaf, Hard of Hearing & those with speech impediments talk to anyone over the phone.

Deaftel SmartphoneUserDeaftel Robot

Any Hearing User

Voice Text

History

How we went from a Social Network for Indians to a Phone Service for the Deaf & Hard of Hearing.

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History

Social Roots needed a way for Business Owners to verify theirbusiness on our site. (Pictured on the left is my absolute favorite Indian restaurant Utsav!)

I found out about Twilio through a Techcrunch article and it waslove at first api. Started to enter their programming contests in mydowntime.

I entered their anything goes contest with a random idea of creatinga java chat box where I converted voice to text and text back into voice.

I DIDN’T WIN THE CONTEST

History

Forgot about the programming contest and went back to tryingconvince Indian Businesses why they need to pay me a lot of moneyFor the services Social Roots can offer their business.

They would listen to my pitch & then ask me to explain “What email is”

A week after the programming contest finished, the programmable webmade my Twilio entry their mashup of the day.

My inbox started to fill up with compelling emails from the Deaf community on how they need my service.

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History of Deaftel

Began as a contest entry for the “Anything Goes” Twilio Programming Contest.

Contest Entry

While working on my previous startup Socialroots.com, I just kept receiving emails from the deaf community asking to use this service.

Emails

By the end of the first day I had a little over 500 users signup showing their interest. There was no advertising other than creating a Facebook and Twitter page.

Deaftel Signup

“I am profoundly hearing impaired. I do not sign. …Many places like doctor's offices will not use a relay/tty service to call me about appointment changes. They just wait till I drive 2 hours then tell me there that my appointment was changed…I am desperate!”

- R

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Deaftel Demo Video