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Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 1 Nov 2009
Managing IT in a dynamic Managing IT in a dynamic business environmentbusiness environment- ECM and collaboration platform- ECM and collaboration platform
Copyright © Siemens AG 2009. All rights reserved.
Wang Hao MingWang Hao MingSiemens IT Solutions and ServicesSiemens IT Solutions and ServicesWang Hao MingWang Hao MingSiemens IT Solutions and ServicesSiemens IT Solutions and Services
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 2 Nov 2009
Siemens At-a-Glance
Industry EnergyCross-sector
businessHealthcare
Drive Technologies
Industry Automation
Building Technologies
Mobility
Lighting (OSRAM)
Industry Solutions
Fossil Power Generation
Renewable Energy
Oil & Gas
Energy Service
Power Transmission
Power Distribution
Imaging & IT
Workflow & Solutions
Diagnostics
IT Solutions and Services
Siemens Financial Services
Highlights
160 years of expertise, over a hundred years history in China
> 400,000 people in 190 countries worldwide
> 50 years in IT - Siemens is a large user of our own IT Solutions
Siemens IT Solutions and Services Overview Situation and Challenges Solutions Strengths
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 3 Nov 2009
Siemens Integrated Solutions – Leading partner for airports
Control towerAirfield lighting
Terminal
Runway
Control room
Parking guidance
Energycommand center
Hangar
Cargofacilities
Building automation
Baggage handlingsystems
IT & communications,passenger information
Transportationand telematics
Physical plant
Energyinfrastructure
Safety and security
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 4 Nov 2009
Siemens IT Solutions and Services – Key data worldwide
International presence: 44 countries
Sales: 5,300 million EUR
Profit: 144 million EUR
Employees: > 41,000 3%Asia/Australia/Near and Middle East
12%Americas
42%Europe (without Germany) / GUS/Africa
43%Germany
Revenue distribution 2008 – Global presence
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 5 Nov 2009
The Global Production Centers build the Global Delivery network for our customers
Siemens IT Solutions and Services
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Page 6 Nov 2009
Siemens IT Solutions and Services China – At-a-Glance
~ 500 Employees ~ 9 ITIL Service managers 160+ Certified ITIL Foundation~ 180 Software engineers~ 40 SAP consultants~ 18 Project Managers~ 70 Network and Data Center Ops ~ 100 Help Desk Staff
Data Center: Beijing & ShanghaiSoftware R&D: Nanjing
ISO20000 / ISO9001 / ISO27001 Certified; CMMI Certified 3.50
~ 50 Million EUR by 2008
Total Staff
Revenue
Facilities
Service Quality
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 7 Nov 2009
IT along the entire service chain
Cross-industry offering IT services from a single source
Offerings with products and solutions from the Siemens Sectors
Focus:
ERP Consolidation and Harmonization
Product Lifecycle Management
Secure ID Solutions and Infrastructures
Business Intelligence
Application Management
Unified Communication Services
Transformational Data Center
SieQuence (IT Outsourcing)
Software Engineering Services
Businesssolutions
IT out-sourcing
Softwareengineering
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 8 Nov 2009
Industry Specific Offering – Smarter solutions for the global challenge
Mobility Tracking &Tracing
Pay as you Drive
AirportIntegration
Platform
Biometric Real TimeEnterprises
IT Infrastructure Setup(Green IT)
ERP Consolidation and Harmonization
HealthcareSiemens Group
Manufacturing MobilityService
Industries
CustomerNeeds + Processes
Innovation Solution
Industry Know-How
Trend-setting technologies & Siemens Best Practices
Automotive
E-HealthSpiridon
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 9 Nov 2009
Siemens IT Solutions and Services – What makes us stand out
We are transforming IT into business value
Through the combination of:
Industry DNA Practical Innovation
Quality &Commitment
Part of integrated technology company
Understanding clients’ requirements
Innovation with measurable value
Reliability and security
Leading on customer satisfaction
Always staying engaged
Delivering on promises
MultinationalCompetence
Strong multinational implementation experience
Effective bilingual services
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 10 Nov 2009
Megatrends determine the way we act
Megatrends such as demographic change, urbanization, climate change and globalization are reshaping the competitive environment and forcing organizations to continually transform business models and operations.
In this rapidly changing environment, every organization needs to manage complexity, reduce costs, speed up core processes, improve service quality as well as stay closer to their customers.
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 12 Nov 2009
What does this mean for us?
Impact on IT
Siemens IT Solutions and Services
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Page 13 Nov 2009
Looking for solutions
Great opportunity for confusion
Great opportunity for benefit
Strategy and business must precede tactics and technology
Microsoft’s strategy is to simplify and integrate this technical environment
Siemens’ strategy is to leverage partners such as Microsoft to simplify and integrate the business environment
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 14 Nov 2009
Aspects of managing information
Information
Information overload Redundant data in multiple systems Protection of sensitive information
Content chaos
Risk of non-compliance Product liability Legal requirements (Sarbanes-Oxley Act, GdPDU - principles of data access and
auditability of digital documents)
Guidelines/Policies
Support of processes (Global PLM, Project Execution, Extended Supply chains) Automation through workflow Integration of content and process Standardization and harmonization
Processeffectiveness
Reuse of content Costs and information disruptions Corporate identity
Multipleoutput
formats
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 15 Nov 2009
Siemens ECM and collaboration services –Managed SharePoint services
Customizing of „Microsoft Office SharePoint Services“ to Siemens requirement1
Standardized and automated Operations 7x242
Decentral administration3
High scalability and high availability of the system4
Software development only, when needed 5
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 16 Nov 2009
Shared where possible
Microsoft Office SharePoint Server (MOSS) 2007(Product „out-of-the-box“)
Siemens Extensions(Masterpages, Standard Webparts)
Group specific Extensions(Group A) Group
specific Extensions (Group B)
Group specific Extensions (Group C)
Co
ord
ina
ted
ce
ntr
all
y
Group specific Extensions (Group …)
Best practice, Know How Sharing
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 17 Nov 2009
Siemens SharePoint extensions
TemplatesWebparts
Mastertemplates compliant to SiemensStyleguide (“Fibonacci” / “New web appearance”)
Templates for defined use cases (Projects, Group shares, Meeting workspace, ...)
Extended Web Parts, e.g. for site navigation
Site Wizard – Create new SharePoint Sites Site Directory – Directory of all Sites Self Restore – Restore of site collections
"My Sites" – Personal Reports Site Directory – Sector/Division level reporting Compliance related reporting Transparent Accounting Information
Integration into SAP Enterprise Portal Connection to Archive / HSM Systems Enterprise Search integration Entitlement integration
Selfservices for end
users
Reporting
Interfaces
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 18 Nov 2009
Our SharePoint farm (January 2009)
KPI Value
Number of logical Web Applications 153
Named users ~98.000
Number of Site Collections 29.400
Number of Sites (incl. Subsites) 142.090
Number of Documents (indexed) ~10,5 Mio
Database volume (all locations) 11,8 TB
Largest site collection 75 GB
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 19 Nov 2009
Site availability reporting
Siemens IT Solutions and Services
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Page 20 Nov 2009
Site response time reporting
Siemens IT Solutions and Services
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Page 21 Nov 2009
Document storage and collaboration
Siemens IT Solutions and Services
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Page 22 Nov 2009
Project management
Siemens IT Solutions and Services
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Page 23 Nov 2009
Document management: PI@Web
Siemens IT Solutions and Services
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Page 24 Nov 2009
SharePoint Web Content Management
Siemens IT Solutions and Services
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Page 25 Nov 2009
Enterprise Content ManagementMaking management easier and
providing informationand documents
Knowledge ManagementThe right informationat the right time and
at the right place
CooperationFacilitating cooperation
between employeesand business partners
Some soft benefits
Basic Principles More secure, more reliable
more cost-efficient and easier management
Information WorkerSolutions
Faster development of business-critical solutions for handling complex business processes
Individual ProductivityImproved employee
satisfaction and effectiveness
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 26 Nov 2009
Expected hard benefits
Efficient standardization and integration of content, processes and applications on the intranet lowers costs
Reduction in time required for routine activities
Reduction of intranet costs through intranet consolidation
Reduction of transaction costs
Reduction in process lead times
25%
30%
50%
50%
25%
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 27 Nov 2009
Our customers and partners in China
Customers Strategic Alliances
*Customers also include: BMW, Bearing Point, Daimler
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 28 Nov 2009Copyright © Siemens AG 2009. All rights reserved.
Contact Information
Wang Hao Ming
Siemens Ltd., China
Siemens IT Solutions and Services
Beijing, China
Phone: +86 (010) 6476 4094
Email: haoming.wang@siemens.com
Website: www.siemens.com.cn/it-solutions
Siemens IT Solutions and Services
Copyright © Siemens AG 2009. All rights reserved.
Page 29 Nov 2009Copyright © Siemens AG 2009. All rights reserved.
Thank You!
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