siemens it solutions and services copyright © siemens ag 2009. all rights reserved. page 1 nov 2009...

Siemens IT Solutions and Services

Copyright © Siemens AG 2009. All rights reserved.

Nov 2009

Managing IT in a dynamic Managing IT in a dynamic business environmentbusiness environment- ECM and collaboration platform- ECM and collaboration platform


Wang Hao MingWang Hao MingSiemens IT Solutions and ServicesSiemens IT Solutions and ServicesWang Hao MingWang Hao MingSiemens IT Solutions and ServicesSiemens IT Solutions and Services



Nov 2009

Siemens At-a-Glance

Industry EnergyCross-sector

businessHealthcare

Drive Technologies

Industry Automation

Building Technologies

Mobility

Lighting (OSRAM)

Industry Solutions

Fossil Power Generation

Renewable Energy

Oil & Gas

Energy Service

Power Transmission

Power Distribution

Imaging & IT

Workflow & Solutions

Diagnostics

IT Solutions and Services

Siemens Financial Services

Highlights

160 years of expertise, over a hundred years history in China

> 400,000 people in 190 countries worldwide

> 50 years in IT - Siemens is a large user of our own IT Solutions

Siemens IT Solutions and Services Overview Situation and Challenges Solutions Strengths



Nov 2009

Siemens Integrated Solutions – Leading partner for airports

Control towerAirfield lighting

Terminal

Runway

Control room

Parking guidance

Energycommand center

Hangar

Cargofacilities

Building automation

Baggage handlingsystems

IT & communications,passenger information

Transportationand telematics

Physical plant

Energyinfrastructure

Safety and security



Nov 2009

Siemens IT Solutions and Services – Key data worldwide

International presence: 44 countries

Sales: 5,300 million EUR

Profit: 144 million EUR

Employees: > 41,000 3%Asia/Australia/Near and Middle East

12%Americas

42%Europe (without Germany) / GUS/Africa

43%Germany

Revenue distribution 2008 – Global presence



Nov 2009

The Global Production Centers build the Global Delivery network for our customers



Nov 2009

Siemens IT Solutions and Services China – At-a-Glance

~ 500 Employees ~ 9 ITIL Service managers 160+ Certified ITIL Foundation~ 180 Software engineers~ 40 SAP consultants~ 18 Project Managers~ 70 Network and Data Center Ops ~ 100 Help Desk Staff

Data Center: Beijing & ShanghaiSoftware R&D: Nanjing

ISO20000 / ISO9001 / ISO27001 Certified; CMMI Certified 3.50

~ 50 Million EUR by 2008

Total Staff

Revenue

Facilities

Service Quality



Nov 2009

IT along the entire service chain

Cross-industry offering IT services from a single source

Offerings with products and solutions from the Siemens Sectors

Focus:

ERP Consolidation and Harmonization

Product Lifecycle Management

Secure ID Solutions and Infrastructures

Business Intelligence

Application Management

Unified Communication Services

Transformational Data Center

SieQuence (IT Outsourcing)

Software Engineering Services

Businesssolutions

IT out-sourcing

Softwareengineering



Nov 2009

Industry Specific Offering – Smarter solutions for the global challenge

Mobility Tracking &Tracing

Pay as you Drive

AirportIntegration

Platform

Biometric Real TimeEnterprises

IT Infrastructure Setup(Green IT)

ERP Consolidation and Harmonization

HealthcareSiemens Group

Manufacturing MobilityService

Industries

CustomerNeeds + Processes

Innovation Solution

Industry Know-How

Trend-setting technologies & Siemens Best Practices

Automotive

E-HealthSpiridon



Nov 2009

Siemens IT Solutions and Services – What makes us stand out

We are transforming IT into business value

Through the combination of:

Industry DNA Practical Innovation

Quality &Commitment

Part of integrated technology company

Understanding clients’ requirements

Innovation with measurable value

Reliability and security

Leading on customer satisfaction

Always staying engaged

Delivering on promises

MultinationalCompetence

Strong multinational implementation experience

Effective bilingual services



Nov 2009

Megatrends determine the way we act

Megatrends such as demographic change, urbanization, climate change and globalization are reshaping the competitive environment and forcing organizations to continually transform business models and operations.

In this rapidly changing environment, every organization needs to manage complexity, reduce costs, speed up core processes, improve service quality as well as stay closer to their customers.



Page 12 Nov 2009

What does this mean for us?

Impact on IT



Page 13 Nov 2009

Looking for solutions

Great opportunity for confusion

Great opportunity for benefit

Strategy and business must precede tactics and technology

Microsoft’s strategy is to simplify and integrate this technical environment

Siemens’ strategy is to leverage partners such as Microsoft to simplify and integrate the business environment



Page 14 Nov 2009

Aspects of managing information

Information

Information overload Redundant data in multiple systems Protection of sensitive information

Content chaos

Risk of non-compliance Product liability Legal requirements (Sarbanes-Oxley Act, GdPDU - principles of data access and

auditability of digital documents)

Guidelines/Policies

Support of processes (Global PLM, Project Execution, Extended Supply chains) Automation through workflow Integration of content and process Standardization and harmonization

Processeffectiveness

Reuse of content Costs and information disruptions Corporate identity

Multipleoutput

formats



Page 15 Nov 2009

Siemens ECM and collaboration services –Managed SharePoint services

Customizing of „Microsoft Office SharePoint Services“ to Siemens requirement1

Standardized and automated Operations 7x242

Decentral administration3

High scalability and high availability of the system4

Software development only, when needed 5



Page 16 Nov 2009

Shared where possible

Microsoft Office SharePoint Server (MOSS) 2007(Product „out-of-the-box“)

Siemens Extensions(Masterpages, Standard Webparts)

Group specific Extensions(Group A) Group

specific Extensions (Group B)

Group specific Extensions (Group C)

Co

ord

ina

ted

ce

ntr

all

y

Group specific Extensions (Group …)

Best practice, Know How Sharing



Page 17 Nov 2009

Siemens SharePoint extensions

TemplatesWebparts

Mastertemplates compliant to SiemensStyleguide (“Fibonacci” / “New web appearance”)

Templates for defined use cases (Projects, Group shares, Meeting workspace, ...)

Extended Web Parts, e.g. for site navigation

Site Wizard – Create new SharePoint Sites Site Directory – Directory of all Sites Self Restore – Restore of site collections

"My Sites" – Personal Reports Site Directory – Sector/Division level reporting Compliance related reporting Transparent Accounting Information

Integration into SAP Enterprise Portal Connection to Archive / HSM Systems Enterprise Search integration Entitlement integration

Selfservices for end

users

Reporting

Interfaces



Page 18 Nov 2009

Our SharePoint farm (January 2009)

KPI Value

Number of logical Web Applications 153

Named users ~98.000

Number of Site Collections 29.400

Number of Sites (incl. Subsites) 142.090

Number of Documents (indexed) ~10,5 Mio

Database volume (all locations) 11,8 TB

Largest site collection 75 GB



Page 19 Nov 2009

Site availability reporting



Page 20 Nov 2009

Site response time reporting



Page 21 Nov 2009

Document storage and collaboration



Page 22 Nov 2009

Project management



Page 23 Nov 2009

Document management: PI@Web



Page 24 Nov 2009

SharePoint Web Content Management



Page 25 Nov 2009

Enterprise Content ManagementMaking management easier and

providing informationand documents

Knowledge ManagementThe right informationat the right time and

at the right place

CooperationFacilitating cooperation

between employeesand business partners

Some soft benefits

Basic Principles More secure, more reliable

more cost-efficient and easier management

Information WorkerSolutions

Faster development of business-critical solutions for handling complex business processes

Individual ProductivityImproved employee

satisfaction and effectiveness



Page 26 Nov 2009

Expected hard benefits

Efficient standardization and integration of content, processes and applications on the intranet lowers costs

Reduction in time required for routine activities

Reduction of intranet costs through intranet consolidation

Reduction of transaction costs

Reduction in process lead times

25%

30%

50%

50%

25%



Page 27 Nov 2009

Our customers and partners in China

Customers Strategic Alliances

*Customers also include: BMW, Bearing Point, Daimler



Page 28 Nov 2009Copyright © Siemens AG 2009. All rights reserved.

Contact Information

Wang Hao Ming

Siemens Ltd., China


Beijing, China

Phone: +86 (010) 6476 4094

Email: [email protected]

Website: www.siemens.com.cn/it-solutions