sharepoint and legal km
Post on 17-Oct-2014
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Sharepoint and Legal KM: The Good, the Bad and the Ugly
Neil RichardsDirector, Matthew Parsons & Associateshttp://www.knowledgethoughts.com/blog
Who
am I?
Co-author, knowledgethoughts.co
m
Former Head of KM SystemsLinklaters
DirectorMatthew
Parsons & Associates
Scope of content
All firm Individual practices Teams
Active users
Team toolsProject tools
Firm-wide Intranet
Practice & office home pages
Engagement termsPractice managementExpertise system
Financial reportingCRM
Practice-specific databases
Special topicsFinancial reportingIndustry / client sites
Scope of content
All firm Individual practices Teams
Active users
Questions for Enterprise content:
Information architecture?Integration with existing systems?Governance?Training & adoption?
Scope of content
All firm Individual practices Teams
Active users
Questions for “WIP” content:Self-service?Governance & quality?Integration?Gardening?Support?Promotion?
The Good
IT loves it!
Some aspects are very simple
Information in firm
systems flows
together
Wikis and blogs on
day 1
The Bad
Harder than it sounds
The tools are not finished
Being a lawyer isn’t about collaborating on the Intranet
The Ugly(if you’re not careful)
Silos!
Chaos!
Recap
Bad• Complex• Immature• Square peg, round hole
Ugly• Silos• Chaos
Good• IT • Simple• Integrated
Image creditshttp://www.flickr.com/photos/bayat/7491311/http://www.flickr.com/photos/gullevek/155604654/http://www.flickr.com/photos/ukjc/1539902743/http://www.flickr.com/photos/cogdog/19490596/http://www.sxc.hu/photo/906047http://www.sxc.hu/photo/722729http://www.sxc.hu/photo/880394http://www.sxc.hu/photo/977595http://www.sxc.hu/photo/896585http://www.sxc.hu/photo/178312http://www.sxc.hu/photo/721968http://www.sxc.hu/photo/952374http://www.sxc.hu/photo/210217http://www.sxc.hu/photo/308547http://www.sxc.hu/photo/732365http://www.sxc.hu/photo/562368
Knowledgethoughts.com/blog
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