seven tips on how businesses should leverage social media

Post on 29-Nov-2014

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Although social media has taken an increasingly central role in the strategy of businesses worldwide, the “hows” and “whys” of its use still remain nebulous for many. How can it be used to grow a business? What are some key best practices? Can it actually generate revenue? American entrepreneur, social media expert and CEO of StringCan Interactive, Jay Feitlinger, will headline a master class dedicated to the exploration of this digital marketing media, drawing on his experience as Co-Founder of ShopTab, one of the first successful eCommerce Facebook applications, also used by Coca-Cola and Fiji Water. The master class will be kicked off by Nicolas Glady, ESSEC Professor of Marketing and the Accenture Strategic Business Analytics Chair holder, an expert in Big Data, voted one of the best 40 Most Outstanding B-School Profs under 40 in the world by Poets & Quants. The presentation shares some social media best practices around the seven tips businesses should consider when leveraging social media to grow their company and engage with their audience.

TRANSCRIPT

Complex Made Simple

Social Media For Business

Seven Tips On How To Best Leverage Social Media To Engage Your Audience And Grow Your Business

image source: stockvault.com

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image source: Flickr CC CC @Leol30

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image source: budweiser SuperBol

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image source: Facebook Sweden

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Social media is constantly evolving!

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But it’s not free

Image source: Flickr CC @Alwin Noller

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Because time is money

Image source: Flickr CC @Paola Dilina

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And for large brands it can be a 24 hour job

source: twitter.com

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Important to understand that platforms are not social

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People are social

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image source: Flickr CC @andrechinn

And people are sharing relevant content

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source: Erik Qualman

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CONTENT IS KING, QUEEN & THE WHOLE CASTLE

Image source: Flickr CC @Alex Drennan

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STORYTELLING NOT SELLING Image source: Flickr CC Local Studies NSW

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If done right it can be a big win!

Image source: YouTube.com

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14,000,000 YouTube Views

WHERE IS SOCIAL MEDIA GOING?

image source: budweiser.com

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Image source: Flickr CC Ed Yourdon

Image  source:  Flickr  CC  @Nina  Ma6hews  #ESSECSTRINGCAN

Everything is going mobile

Social is Now Pay to Play #ESSECSTRINGCAN

HOW TO LEVERAGE THESE CHANGES FOR BUSINESS

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Image  source:  Flickr  CC  @Nina  Ma6hews  

Build A Plan

TIP #1

Image source: Flickr CC @Nina Matthews

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image source: Flickr CC CC @ray_from_la

Know Your Audience

TIP #2

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Show Some Personality

TIP #3

Image source: Flickr CC @JenniferCoffey

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Be Consistent

TIP #4

Image source: Flickr CC @Bit Boy

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Image  source:  Flickr  CC  @Nina  Ma6hews  

Share & Create Often

TIP #5

Image source: Flickr CC @Bill Rand

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Image  source:  Flickr  CC  @Nina  Ma6hews  

React

TIP #6

Image source: Flickr CC @The Tire Zoo

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Image  source:  Flickr  CC  @Nina  Ma6hews  

Monitor & Adjust

TIP #7

Image source: Flickr CC @Aussiegall

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7 Social Media Best Practices •  Build a plan

•  Know your audience

•  Show some personality

•  Be consistent

•  Share and create content often

•  React

•  Monitor & Adjust

image source: Flickr CC CC @Marc CARAVEO

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Q&A THANK YOU!

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