services for refugees hser ner moo community center holly clark, stephanie mcvicar, janette smith,...

Services for Refugees

Hser Ner Moo Community Center

Holly Clark, Stephanie McVicar, Janette Smith, Shannon Wnek, Troy Davidson, Nedra Christensen, Jodi

Hansen

Purpose: Serve Hser Ner Moo Center by providing a healthcare needs assessment and basic healthcare screening to improve health of the refugee participants

(Photo by: Scott G. Winterton, Deseret News)http://www.deseretnews.com/article/1,5143,700248645,00.html

• Achieve a better understanding of the role of the case worker in meeting medical needs

• Identify barriers to accessing healthcare

• Improve knowledge regarding resources for medical care

• Determine needs of community through focus groups and/or surveys with participants

• Find resources available based on findings from the needs assessment

• Provide services including hearing, dental and nutrition screening

Problems and Objectives

Needs Assessment• Kendrick Lasleur, Hser Ner Moo’s

Outreach Specialist identified participants and distributed Needs Assessment/survey

• Survey input provided by Asian Assoc., IRC, Catholic Community Services, and Hser Ner Moo staff

• 30 total participants identified as African, Nepali, Karen-Burma, and Russian

• Health care needs: Transportation (57%), Cost/Payment options (63%), Health insurance (80%)

• Perceived obstacles: Transportation (63%), Cost (67%)

• Health care received from: ER (53%), 67% of Russians said PCP

• Referrals come from caseworkers

• When asked about health insurance...

• 50% have it, but interested in learning more

• 37% do not have it, but interested in learning more

• 10% have it, feel comfortable with using it

• 0% do not have it, don’t think they need it

• Important Trends

• CASEWORKERS are most important referral source

• COST and TRANSPORTATION are greatest obstacles

• Refugees need help obtaining and understanding HEALTH INSURANCE

Health Clinic• 71 total

screened

• 46 under age 18

• 25 over age 18

• 70% failed one or more screenings

Dental Screening

• 38% untreated caries

Nutrition Screening

• 13% Anemic

• 17% elevated blood glucose

Hearing Screening

• 3 eardrum perforations

• 6% abnormal middle ear function

• 4% absent OAE alone

• 26% hearing loss

70% failed one or more

screenings

Questions and Comments

Program Changes

• Identify change

• Identify how

• Identify why necessary