Services for Refugees

Hser Ner Moo Community Center

Holly Clark, Stephanie McVicar, Janette Smith, Shannon Wnek, Troy Davidson, Nedra Christensen, Jodi

Hansen

Purpose: Serve Hser Ner Moo Center by providing a healthcare needs assessment and basic healthcare screening to improve health of the refugee participants

(Photo by: Scott G. Winterton, Deseret News)http://www.deseretnews.com/article/1,5143,700248645,00.html

• Achieve a better understanding of the role of the case worker in meeting medical needs

• Identify barriers to accessing healthcare

• Improve knowledge regarding resources for medical care

• Determine needs of community through focus groups and/or surveys with participants

• Find resources available based on findings from the needs assessment

• Provide services including hearing, dental and nutrition screening

Problems and Objectives

Needs Assessment• Kendrick Lasleur, Hser Ner Moo’s

Outreach Specialist identified participants and distributed Needs Assessment/survey

• Survey input provided by Asian Assoc., IRC, Catholic Community Services, and Hser Ner Moo staff

• 30 total participants identified as African, Nepali, Karen-Burma, and Russian

• Health care needs: Transportation (57%), Cost/Payment options (63%), Health insurance (80%)

• Perceived obstacles: Transportation (63%), Cost (67%)

• Health care received from: ER (53%), 67% of Russians said PCP

• Referrals come from caseworkers

• When asked about health insurance...

• 50% have it, but interested in learning more

• 37% do not have it, but interested in learning more

• 10% have it, feel comfortable with using it

• 0% do not have it, don’t think they need it

• Important Trends

• CASEWORKERS are most important referral source

• COST and TRANSPORTATION are greatest obstacles

• Refugees need help obtaining and understanding HEALTH INSURANCE

Health Clinic• 71 total

screened

• 46 under age 18

• 25 over age 18

• 70% failed one or more screenings

Dental Screening

• 38% untreated caries

Nutrition Screening

• 13% Anemic

• 17% elevated blood glucose

Hearing Screening

• 3 eardrum perforations

• 6% abnormal middle ear function

• 4% absent OAE alone

• 26% hearing loss

70% failed one or more

screenings

Questions and Comments

Program Changes

• Identify change

• Identify how

• Identify why necessary