search engine optimisation 2010

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A half-day workshop presentation looking at search engine optimisation for small to medium-sized businesses.

TRANSCRIPT

11

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So Andy –

Are you going to tell us how to get to

NUMBER 1

in Google

22

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Making the most of your website

Agenda

• Housekeeping

• Introduction

• So how big is the internet really?

• Your site, my site, their site, the RIGHT site

• Search Engine Marketing

• Guerrilla E-Marketing

• Close

33

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6.5 Bn

1.5 Bn

46m

It’s all about size

44

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

£88 Bn

£121 Bn

It’s all about size

55

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Making the most of your website

Agenda

• Housekeeping

• Introduction

• So how big is the internet really?

• Your site, my site, their site, the RIGHT site

• Search Engine Marketing

• Guerrilla E-Marketing

• Close

66

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The 2 most common questions

I don’t think my website’s working for me, what can I do?

How do I get more people to visit my website?

77

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1 Answer

How is your website performing right now?

88

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Everything on the internet can be measured

You just have to know how

If it can’t be measured – it’s probably not worth doing

99

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Website performance – what you need to know

• How many visitors does your site attract?

• What do they do whilst they are there

• How many pages do they look at?

• How long do they spend on the site?

• How does this compare against the targets set for the site?

• How many conversions occur?

• Sales• Email contact• Subscription• Calls

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www.google.com/analytics

1111

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www.google.com/webmaster

1212

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Low conversion % - then let’s look at your site

1313

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The Rudiments

The right name

1414

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Choosing a name – The Good

www.diy.com

www.blogger.com

www.itv.com

www.wispa.co.uk

www.formula1.com

www.tesco.co.uk

1515

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The right Name

The Bad

• www.phones4u.com

• www.toys2wish4.com

• www.4learning.co.uk

www.any-domain-with-too-many-hyphens.co.uk

1616

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing a name – The Ugly

www.speedofart.

com

1717

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Choosing a name – The Ugly

www.who

repr

esen

ts.co

m

1818

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Choosing a name – The Ugly

www.penisland.net

1919

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Is your site ready?Do the pages open quickly?

Is it easy to navigate?

Loaded with compelling and relevant content?

2020

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Does it Grab the Attention?

A –

I –

D –

A –

Grab their ATTENTION

Generate an INTEREST

Build the DESIRE

Promote the ACTION

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Great conversion % - then let’s look building visitor numbers

2222

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Delivering traffic to your website

2323

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Optimise your Site?

2424

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Why Optimise your Site?

Fewer than 50% of Google users go beyond page 1

Less than 10% go beyond Page 2

2525

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Search Engine Optimisation (SEO)

• Optimisation is NOT a one time process

• Optimisation is VITAL if you want a good position

• Optimisation involves detailed analysis of web page content AND layout

The art of integrating keywords – making pages “search friendly”

2626

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What’s the big secret?

Do the right things right

and

get the right results

There Isn’t one!

2727

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So Andy –

When are you going to tell us how to get to

NUMBER 1

in Google

2828

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Not yet….go and register with DMOZ first

www.dmoz.org

2929

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How do Search Engines Work?

• Search Engines use Robots to Spider sites

• Search Engines rank web sites against own unique criteria

• Sites can be optimised if criteria understood

• These criteria are NOT fixed !

3030

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90% of searches conducted on top 4 search engines

1

2

3

4

Google72%

Yahoo

12%

Bing 10% Ask 4%

3131

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

Are you going to tell us how to

NUMBER 1

in Google

NOW?

3232

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Probably the most important content on your web site

What’s the big secret?

3333

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing Keywords

• Think like a customer

• Think laterally

• Brainstorm Keywords

• Ask everyone

• Search using your keywords and see what appears

• Use the Google keyword tool www.google.co.uk/keyword

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Google Keyword tool

3535

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Where do they go?

3636

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HTML Title

• This is what will be catalogued - about 80 characters

• 3 or 4 keywords

• Make each page title relevant to each particular page

Where to place KeywordsHTML Page Title

3737

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where to place KeywordsPage Content

3838

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Where to place KeywordsMeta Description Tag

• Limit to around 150 characters

• Use on every page

• Customise for each page

3939

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where to place KeywordsAlternative Attribute – aka Alt Tag

• Every Image needs one

• Build Keyword Count

• Comply with Disability Discrimination Act - Accessibility

4040

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HTML page name

www.sbas.org.uk/non-executive-director.htm

• Images

non-executive-director.jpg

• Use keywords for Text Links [Anchor Text]

Non Executive Directors

• Header Tags <H1> </H1>

Where to place KeywordsName files with keywords

4141

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Page Title

Description Meta Tag

Web Address

Key phrase searched on

4242

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where do they go?

• Page Content

• HTML Page Title

• Meta Page Description

• File / Image Names

• ALT Attributes

• Navigation Link Anchor Text

• URLs

4343

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What Else Counts?

Google will measure your site based on “relevance”

• The number of times it is clicked in a search

• The number of INCOMING links

4444

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Link popularity

4545

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Are you registered?

4646

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Remember

Your web site is for your

CLIENTS

not the search engines

4747

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

When are you going to tell us how to get to

NUMBER 1

in Google

4848

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Probably the

greatest marketing opportunity

known!

4949

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PPC

Results

5050

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Pay per Clickaka PPC, Adwords, Sponsored Links

Google Adwords 25 characters max

Check out Google Advertising 35 characters max

Get Started Today 35 Characters max

www.google.co.uk Home page URL

www.google.co.uk/adwords Where the click lands

5151

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 1p

5252

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 3p

2nd ad on page

Bid 20p per click

Pay 1p

5353

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Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 3p

2nd ad on page

Bid 20p per click

Pay 1p

3rd ad on page

Bid 50p per click

Pay 5p

5454

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The genius that is CTR

CTR = Click Through Ratio

= the % of Clicks against Impressions

Impressions (number of time your ad is displayed)

Clicks (number of times your ad is clicked on)

1% is so-so to OK

2% is OK

3% and above is doing well

5555

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

CTR 1.5%

1.5 x 30p = 45

Pay 3p

CTR 3%

3 x bid 20p = 60

Pay 1p

CTR 1%

1 x bid 50p = 50

Pay 5p

The impact of Quality Score

1st ad

2nd ad

5656

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So how can we

improve

the CTR?

5757

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Pay per Click – Champion & Challenger

53% 1085 22,849 4.75%

47% 476 20,262 2.35%

5858

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What else is there?

5959

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6060

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Email Marketing

6161

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Why Email Marketing?

• Build Loyalty

• Remind former clients that you are still around

• Advise clients of full range of services

• Provide easy access to latest – news/advice/offers

6262

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Why Email Marketing?

It’s Not Expensive

6363

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Why Email Marketing?

• Mailing list under 500 addresses – then free

• $30 - $50 per month = 3,000 – 5,000 emails

• Pay as You GoFrom $0.01 per email

6464

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?

It’s Effective

6565

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Why Email Marketing?

Sector Sent Delivery Open Rate CTR Response

B2CAcquisition

100% 91% 29% 27% 6%

B2CRetention 100% 91% 32% 28% 12%

B2BAcquisition

100% 88% 32% 25% 4%

B2B Retention 100% 90% 37% 30% 13%

Source – DMA Email Marketing Benchmarks Survey

6666

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?

It’s Easy

6767

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Email Marketing – Tools

• MailChimp www.mailchimp.com

• Vertical Response www.verticalresponse.com

• Constant Contact www.constantcontact.com

• AWeber www.aweber.com

• Mailing Manager www.mailingmanager.co.uk

• Graphic Mail www.graphicmail.co.uk

6868

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Email Marketing – Key Elements to success

• Develop your database Existing Client Data Encourage Subscription through website Subscription through other routes

• Produce your content Relevant Tailored Attention Grabbing

• Measure Performance Number of emails sent Number of emails opened Number of emails acted on

6969

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

7070

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing

• Get other people to do your marketing for you

• It’s free

• Give them something in return if possible

7171

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing -How

• Refer a friend

• Competitions

• Video

7272

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing – How & Why

20

40020 x 20

400 x 20 8000

400 x 20 160,000

160,000 x 20 3.2m

7373

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing

7474

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7575

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7676

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Blogging – Why

• An easy way to update latest news

• An informal way of communicating

• Helps with the search engine position of your website

• Opens your business to a wider audience

• Helps keep your clients updated

7777

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Blogging – Where

www.blogger.com

www.wordpress.com

www.typepad.com

www.movabletype.com

7878

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Business Networks

7979

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Facebook IS Shirley Crabtree

8080

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Online Networking - Why

Reach new audiences

• Facebook – 400m

• MySpace – 110m

• Twitter – 110m

• LinkedIn – 70m

• Bebo – 40m

• Plaxo – 15m

• Ecademy – 12m

8181

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

TWITTER

8282

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Twitter – Micro Blogging or Social Networking

8383

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

8484

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Video Marketing

• YouTube – 2Bn videos watched………..DAILY

• Video results appearing in Google Search

=You’ve been framed!

Business Opportunity 2nd most searched site on the internet

8585

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Your Video

Video Marketing

8686

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What the heck is Social Media?

8787

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8888

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Guerrilla e-marketing

Join the r-evolution

Gu

err

illa

E-M

ark

eti

ng

30 S

ep

tem

ber

2010 –

N.

Wilts

8989

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What’s Next?

• Critically assess your site

• Research keywords thoroughly

• Ensure your keywords are in the right places

• Monitor performance

Google Webmaster Tools www.google.com/webmasterGoogle Analytics www.google.com/analytics

• Continually monitor your site’s ranking and make improvements where possible

9090

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Support and Advice

Andy Poulton

Business Linkwww.businesslink.gov.uk/southwest0845 600 66 99

T: 01793 20 80 99M: 07966 547146E: andy.poulton@businesslinksw.co.uk

9191

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Support and Advice

Advice by•Email•Pre-booked telephone conference•1 to 1 @ Castledown•Site Visit

9292

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Resources

• Google Webmaster Resources

• Search Engine Watch – everything you need to know about SEO

• Market Leap – find out who links to you AND your competitors

• Google Keyword Tool – choose relevant keywords

• Drayton Bird – Direct Marketing genius

• Perry Marshall – FREE Google Adwords course

• Cardell Media – Marketing Guru, loads of FREE stuff!

• Bruce Clay – More excellent SEO information

9393

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Support and Advice

Andy PoultonBusiness Link

T: 01793 20 80 99M: 07966 547146E: andy.poulton@businesslinksw.co.uk

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