saas itsm for the cio
Post on 28-Nov-2014
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DESCRIPTION
A quick, visual presentation on the top-level benefits of SaaS ITSM tools over the traditional on-premise model.To view the full presentation, including an overview of cloud computing from George Spalding, go to http://forms.axiossystems.com/LP=502
TRANSCRIPT
Introductions
uk.linkedin.com/in/martincv
@itsmsavvy
Connect:
Itsmsavvy.blogspot.com
martin.stewart@axiossystems.com
Martin StewartContent Marketing ManagerAxios Systems
* A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks
SaaS – What is it?
Zero Infrastructure
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Net-Native
BYOD
Mobile
A.M. - Upgrades without projects
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Simple Licensing
LicenseManagement
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
COST
ITSM Professionals Are Less Satisfied With Traditional Service Desk Tools Than SaaS
February 2012 “Planning Road Map: Adopting ITIL”
The Evidence
In a nutshell
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