responding to emergency situations in the social age. pr in the digital age conference, 3 december...

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Responding to emergencies

in a social media age

Sam ThomasCommunications Manager

@manchesterfire@samontheweb

Pic source: thetyee.ca

Pic sourced: JPL Designs

What this means for newsdesks

What this means for PR teams

Perception

Comprehension

Projection

Ourrole

Warning and informing

Public interest

Proactive safety

Making the difference

Our simple things to think about…

• Look around you – what are you doing there, why, who are you trying to talk to?

• Be human – what would you expect if this was you/your mum/family?

• There’s no time for ‘right or wrong’ – gut instinct takes over

• The media• Community kindness +

donations

Thanks for listening.Any questions?

Visit the CharityComms website to

view slides from past events, see

what events we have coming up

and to check out what else we

do: www.charitycomms.org.uk

PR in the digital age

Conference

3 December 2015

London

#charityPR

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