relais presentation for linnea2 daniel denault sales manager dand@relais-intl.com kevin stewart...

Relais Presentation for Linnea2

Daniel DenaultSales Managerdand@relais-intl.com

Kevin StewartChief TechnicalOfficer

Helsinki9 October, 2008

Agenda

• Introduction to Relais International

• Company, Product, Services

• Patron interface

• Staff interface

• Relais services

o Implementation & Configuration

o Training – system and application

o Support & maintenance

o Open Source

• Question & Answer

Intelligent, Flexible,Open Solutions

SHARING

RELAIS International the Company

Privately owned for over 10 years

Head office located in Ottawa, Canada

Focus of company - design, development, and delivery of intelligent resource sharing solutions

Standard-based technologies

Partnership approach with customers - tailoring solution to library’s needs

Commitment to customer care & excellent service

75 + years combined experience in information science / library automation fields

SHARING Made Simple

RELAIS International the Company

RELAIS International has over 100 customers - Australia, Canada, UK, and USA

ASIN – Atlantic Scholarly Information Network

Consortium – Aleph and Unicorn

Started with 3 libraries – now over 20 libraries

Our Voyager and Aleph customers

Intelligent, Flexible,Open Solutions

SHARING

ASIN – Hosted by RelaisNumber of Students:

Acadia 3,663

Atlantic School of Theology 52

Dalhousie 13,297

Kings 1,125

Memorial 15,238

Moncton 5,210

Mt. Saint Vincent2,338

Mt.Allison 2,094

NS Agricultural College 674

NS College of Art and Design 848

NS Community Colleges (consortium of libraries)

St. Francis Xavier 4,208

St. Mary's 7,091

St. Thomas 2,855

Ste. Anne 404

Cape Breton Univ2,905

U New Brunswick 11,740

U Prince Edward Island 3,391

SHARING Friendly ToYour Environment

 Customers – using Voyager

• USA

o National Agricultural Library (NAL) o National Library of Medicine

o National Institutes of Health

o Borrow Direct Consortium – 5 Ivy League Universities use Voyager (2 use Millennium)

• Australia

• National Library of Australia

• CSIRO

• Flinders University

• Monash University

• University of Adelaide

• University of New South Wales

• University of Western Sydney

• Canada

o University of British Columbia

o University of Victoria

o University of Regina

Intelligent, Flexible,Open Solutions

SHARING

 Customers – using Aleph

• UK

o British Library

• Canada

o Dalhousie University

o Novanet Consortium of Colleges in Nova Scotia

o Brandon University

Intelligent, Flexible,Open Solutions

SHARING

Technology and Marketing Partners• Index Data

• LibLime

• Rapid ILL - CSU

• BCR

• Amigos

• Palinet

• Nelinet

• MLNC

SHARING Made Simple

Relais & Standards

SHARING Made Simple

An Open System That ‘Plays Nice’

• NCIP

• ISO 10160/10161

• OpenURL

• Z39.50

• Web Services XML

Full integration of the latest standard-based

technologies provides a seamless integration into your

existing ILS

Permits libraries to exchange requests between systems and

communicate with multiple integrated library systems. Relais is

friendly with all environments, even other ILL systems.

SHARING Made Simple

Interoperability – key to resource sharing

VDX

SHARING Friendly ToYour Environment

Coffee Break – 20 minutes

o Next – Patron Interface

SHARING Made Simple

Patron interface – Relais Access

Examples from our customers UWS: http://relaisill.com/uws/loginp.jsp

o TWU: http://relaisill.com/bltw/loginp.jsp

o MHC (has self registration): http://relaisill.com/ammc/loginp.jsp

NAL’s site with Web Voyage with OpenURL link

to Relais http://agricola.nal.usda.gov/

NIH using SFX with Voyager with OpenURL link

to Relais

SHARING Friendly ToYour Environment

Patron interface – demo

ohttp://relaisasintest.com/relaistrial/loginp.jsp

Intelligent, Flexible,Open Solutions

SHARING

Interface for other libraries to send you requests

Supreme Court of Canada: (this is a live system, so don’t submit a request)

http://relaisill.com/oosc/logini.jsp

Intelligent, Flexible,Open Solutions

SHARING

Staff Interface

• Windows client

• Web client (in development)

http://relaisasintest.com/relaistrial/logins.jsp

SHARING Made Simple

Coffee Break – 15 minutes

o Next – Relais Services

SHARING Made Simple

Relais Services

•Implementation & Configuration

•Training – system and application

•Software maintenance

•Hosting service

•Documentation and Support (secure web site)

•User Group meetings, listserv

•Open Source

SHARING Friendly ToYour Environment

Open Source model - benefits

• Peer Reviewed Software

• No Vendor Lock-in

• 'Culture of Innovation‘

• Libraries can contribute programming code

• No license fees

• Full customer support & maintenance available – fee-based

• Implementation & Configuration services – fee based

• Hosting Services available – fee-based

• Libraries can sponsor development of features, functionality – fee-

based

Please Contact

Dan Denault dand@relais-intl.com www.relais-intl.com

(613) 226-5571 ext.29

Questions?

Within Consortium

• For books

o Print retrieval slip

o Multiple printers / multiple locations / multiple libraries

• For journal articles

o Print retrieval slip

o Scan and deliver (post to web, email, Ariel, Odyssey,

fax)

o Use existing electronic document (tiff or PDF) &

deliver

o Check Rapid ILL (if appropriate)

SHARING Friendly ToYour Environment

Within Consortium

• For loans after retrieval of item from collection –

update of local circulation systems is done

automatically

o NCIP

o SIP2

o API

o Web services

o Screen scraping

SHARING Made Simple

Lending or Supplying library

Circ @ lending library

Patron’s library Circ @ patron’s library

Resource Sharing system updates

Update request Check Out

Update request Create Record & Check Out / Hold

Outside Consortium

• Send request to external location

o ISO ILL

o Web services

Intelligent, Flexible,Open Solutions

SHARING

We want to….

Make it easy for your patrons to get the items they

want – wherever the items are located;

AND

Make it easy for staff to manage the ILL/DD process

Intelligent, Flexible,Open Solutions

SHARING

The following slides show the workflow from the entry of the request by the patron to the processing of the request by the ILL staff.