relais presentation for linnea2 daniel denault sales manager [email protected] kevin stewart...
TRANSCRIPT
Relais Presentation for Linnea2
Daniel DenaultSales [email protected]
Kevin StewartChief TechnicalOfficer
Helsinki9 October, 2008
Agenda
• Introduction to Relais International
• Company, Product, Services
• Patron interface
• Staff interface
• Relais services
o Implementation & Configuration
o Training – system and application
o Support & maintenance
o Open Source
• Question & Answer
Intelligent, Flexible,Open Solutions
SHARING
RELAIS International the Company
Privately owned for over 10 years
Head office located in Ottawa, Canada
Focus of company - design, development, and delivery of intelligent resource sharing solutions
Standard-based technologies
Partnership approach with customers - tailoring solution to library’s needs
Commitment to customer care & excellent service
75 + years combined experience in information science / library automation fields
SHARING Made Simple
RELAIS International the Company
RELAIS International has over 100 customers - Australia, Canada, UK, and USA
ASIN – Atlantic Scholarly Information Network
Consortium – Aleph and Unicorn
Started with 3 libraries – now over 20 libraries
Our Voyager and Aleph customers
Intelligent, Flexible,Open Solutions
SHARING
ASIN – Hosted by RelaisNumber of Students:
Acadia 3,663
Atlantic School of Theology 52
Dalhousie 13,297
Kings 1,125
Memorial 15,238
Moncton 5,210
Mt. Saint Vincent2,338
Mt.Allison 2,094
NS Agricultural College 674
NS College of Art and Design 848
NS Community Colleges (consortium of libraries)
St. Francis Xavier 4,208
St. Mary's 7,091
St. Thomas 2,855
Ste. Anne 404
Cape Breton Univ2,905
U New Brunswick 11,740
U Prince Edward Island 3,391
SHARING Friendly ToYour Environment
Customers – using Voyager
• USA
o National Agricultural Library (NAL) o National Library of Medicine
o National Institutes of Health
o Borrow Direct Consortium – 5 Ivy League Universities use Voyager (2 use Millennium)
• Australia
• National Library of Australia
• CSIRO
• Flinders University
• Monash University
• University of Adelaide
• University of New South Wales
• University of Western Sydney
• Canada
o University of British Columbia
o University of Victoria
o University of Regina
Intelligent, Flexible,Open Solutions
SHARING
Customers – using Aleph
• UK
o British Library
• Canada
o Dalhousie University
o Novanet Consortium of Colleges in Nova Scotia
o Brandon University
Intelligent, Flexible,Open Solutions
SHARING
Technology and Marketing Partners• Index Data
• LibLime
• Rapid ILL - CSU
• BCR
• Amigos
• Palinet
• Nelinet
• MLNC
SHARING Made Simple
Relais & Standards
SHARING Made Simple
An Open System That ‘Plays Nice’
• NCIP
• ISO 10160/10161
• OpenURL
• Z39.50
• Web Services XML
Full integration of the latest standard-based
technologies provides a seamless integration into your
existing ILS
Permits libraries to exchange requests between systems and
communicate with multiple integrated library systems. Relais is
friendly with all environments, even other ILL systems.
SHARING Made Simple
Interoperability – key to resource sharing
VDX
SHARING Friendly ToYour Environment
Coffee Break – 20 minutes
o Next – Patron Interface
SHARING Made Simple
Patron interface – Relais Access
Examples from our customers UWS: http://relaisill.com/uws/loginp.jsp
o TWU: http://relaisill.com/bltw/loginp.jsp
o MHC (has self registration): http://relaisill.com/ammc/loginp.jsp
NAL’s site with Web Voyage with OpenURL link
to Relais http://agricola.nal.usda.gov/
NIH using SFX with Voyager with OpenURL link
to Relais
SHARING Friendly ToYour Environment
Patron interface – demo
ohttp://relaisasintest.com/relaistrial/loginp.jsp
Intelligent, Flexible,Open Solutions
SHARING
Interface for other libraries to send you requests
Supreme Court of Canada: (this is a live system, so don’t submit a request)
http://relaisill.com/oosc/logini.jsp
Intelligent, Flexible,Open Solutions
SHARING
Staff Interface
• Windows client
• Web client (in development)
http://relaisasintest.com/relaistrial/logins.jsp
SHARING Made Simple
Coffee Break – 15 minutes
o Next – Relais Services
SHARING Made Simple
Relais Services
•Implementation & Configuration
•Training – system and application
•Software maintenance
•Hosting service
•Documentation and Support (secure web site)
•User Group meetings, listserv
•Open Source
SHARING Friendly ToYour Environment
Open Source model - benefits
• Peer Reviewed Software
• No Vendor Lock-in
• 'Culture of Innovation‘
• Libraries can contribute programming code
• No license fees
• Full customer support & maintenance available – fee-based
• Implementation & Configuration services – fee based
• Hosting Services available – fee-based
• Libraries can sponsor development of features, functionality – fee-
based
Within Consortium
• For books
o Print retrieval slip
o Multiple printers / multiple locations / multiple libraries
• For journal articles
o Print retrieval slip
o Scan and deliver (post to web, email, Ariel, Odyssey,
fax)
o Use existing electronic document (tiff or PDF) &
deliver
o Check Rapid ILL (if appropriate)
SHARING Friendly ToYour Environment
Within Consortium
• For loans after retrieval of item from collection –
update of local circulation systems is done
automatically
o NCIP
o SIP2
o API
o Web services
o Screen scraping
SHARING Made Simple
Lending or Supplying library
Circ @ lending library
Patron’s library Circ @ patron’s library
Resource Sharing system updates
Update request Check Out
Update request Create Record & Check Out / Hold
Outside Consortium
• Send request to external location
o ISO ILL
o Web services
Intelligent, Flexible,Open Solutions
SHARING
We want to….
Make it easy for your patrons to get the items they
want – wherever the items are located;
AND
Make it easy for staff to manage the ILL/DD process
Intelligent, Flexible,Open Solutions
SHARING
The following slides show the workflow from the entry of the request by the patron to the processing of the request by the ILL staff.
