recruiting & onboarding -...
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Recruiting & Onboarding Steven Jones – EMEA Product Sales Manager - Rx
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2
Content Integration Extensibility
KPIs
Workforce Planning
HR Administration
Recruiting Management
Onboarding
Learning
Succession & Development
Performance & Goals
Compensation
Payroll
Career Planning
Offboarding
Recruiting Marketing
Recruiting Execution – Onboarding – KPIs SuccessFactors - Scope
Attract
Engage
Select
Onboard
KPIs
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
KPIs
Dashboards
Analytics
Reports
Attract – Engage – Select – Onboard – KPIs SuccessFactors Functional Capabilities in Scope
Attract
Engage
Select
Onboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 4
Attract – Engage – Select – Onboard – KPIs SuccessFactors
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
KPIs
Dashboards
Analytics
Reports
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Attract
Engage
Select
Onboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5
Merck attracts talent directly from search engines
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Search Engine Optimization
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
US Patent # 8,271,473 increases the # of your jobs visible to applicants when they perform a search through a search engine
Drives better quality candidates directly to Company website – without incurring pay per click costs
Attract
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Attract
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
Smart Job Distribution automatically posts roles to the most appropriate and effective sources
Drives better quality candidates directly to apply through a broad range of sources. Also reduces the effort required by the recruiting team to post jobs and make decisions on which sources will be the most effective.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 7
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Attract
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
Social Marketing through universal XML feeds Drives better quality candidates directly to apply through a broad range of social sources.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 8
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Attract
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
Responsive Mobile through HTML5 Responsive Design
Drives better quality candidates directly to apply through a broad range of online devices.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 9
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management Attract
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
Campaign Management Enables recruitment teams to group applicants in a variety of ways – to then market vacancies to them directly – making it easier for candidates to find jobs.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 10
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management KPIs
Media Dashboard
Objective SuccessFactors Capability How does it support the objective? Improve User Experience making it easier to find jobs
Media Dashboard Enables recruitment teams to better understand traffic by source – to then better plan investment with the most effective sources.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 11
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
KPIs
Dashboards
Analytics
Reports
Attract – Engage – Select – Onboard – KPIs SuccessFactors Functional Capabilities in Scope
Attract
Engage
Select
Onboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 12
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement Engage
Objective SuccessFactors Capability How does it support the objective?
Improve User Experience making it easier to find candidates
Talent Community Building candidate talent pools enables recruiters to more easily engage and market to candidates – proactively. Enables candidates to be notified of new positions that might be of interest – which in turn they could refer to friends.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 13
Jobs for my network
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Jobs for me
Engage
Objective SuccessFactors Capability How does it support the objective?
Improve User Experience making it easier to find candidates
Social Matcher Enables candidates to quickly identify jobs they are suitable for and also refer network contacts. The company could consider a rewards program to support this longer term.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 14
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement Engage
Objective SuccessFactors Capability How does it support the objective?
Reduce the Candidate Drop Out Rate Heat Maps that shows the activity of career site visitors
Enables the company to continually review and refine site layout and emphasis, increasing likelihood of click through to engage – reducing candidate drop out rate.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 15
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Quick and Simple Unified Search
Selective Placement of Hard to Fill Roles
Easy to Find Jobs by Location
Easy Access for Social Follows
Simple Talent Community Joining
Engage
Objective SuccessFactors Capability How does it support the objective?
Reduce the Candidate Drop Out Rate Career Site Optimization Expertise from SuccessFactors team working with the company will optimize the design and layout – making it easier for candidates to engage with the company.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 16
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement Engage
Objective SuccessFactors Capability How does it support the objective?
Improve User Experience making it easier to find jobs
Landing Pages Landing pages can be set up to draw specific candidate types to a page on the career site that is specific to a potential event or role
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17
KPIs
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management
Talent Community Social Matcher Career Site
Optimization Landing Pages Mobile Engagement
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Dashboards
Analytics
Reports
Attract – Engage – Select – Onboard – KPIs SuccessFactors Functional Capabilities in Scope
Attract
Engage
Select
Onboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Candidate Pool List of candidates ranked, according with skills and competencies profiles.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 19
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Requisition Management Facilitate the creation of job requisitions from templates.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Applicant Pipeline Facilitate the visibility of the candidates at each stage of the process; and to make massive movements of candidates.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 21
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Interview Central Enables interviewers to gather feedbackon all candidates in one place and make hiring recommendations.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 22
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Offer Process Facilitate the process of offer approvals
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Offer Process Facilitate the process approval and generation of offer letters.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Offer Process Facilitate the process approval and generation of offer letters.
Select
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 25
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process Dashboards
KPIs
Objective SuccessFactors Capability How does it support the objective?
Improve recruiters User Experience of, making it easier to manage the processes.
Dashboards Improve visibility of the process, improving the effectiveness of the recruiters..
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 26
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process Analytics
KPIs
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 27
SEO Smart Job Distribution
Social Marketing
Responsive Mobile
Campaign Management
Talent Community Social Matcher Career Site
Optimisation Landing Pages Mobile Engagement
Candidate Pool Requisition Management
Applicant Pipeline
Interview Central Offer Process
Welcome Portal
Manager Provisioning
Learning Integration
Forms Management Mobile & Social
KPIs
Dashboards
Analytics
Reports
Attract – Engage – Select – Onboard – KPIs SuccessFactors Functional Capabilities in Scope
Attract
Engage
Select
Onboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 28
Welcome Portal
Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Engage with the new employee during period between acceptance and start to reduce risk of drop out and to improve new employee productivity from their start
New Hire Welcome Portal Made available to new hire before start will increase ‘wow’ factor and reduce risk of drop out and reduce ramp time.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Enable new employee to manage their new starter documentation Manager and HR Provisioning Data or documents to be collected/uploaded can be simply and easily be requested of the new hire
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Engage with the new employee during period between acceptance and start to reduce risk of drop out and to improve new employee productivity from their start
Manage Provisioning This initial experience between the new hire and the company is important – setting the tone for first impressions – which in turn has an impact on engagement and productivity
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Provision a learning process during the on-boarding stage
SuccessFactors Learning shown below. Integration with SFSF Learning.
Training can be assigned for the new hire to fast start them in their orientation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 32
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Enable new employee to manage their new starter documentation Manager and HR Provisioning Data or documents to be collected/uploaded can be simply and easily be requested of the new hire
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 33
1st day countdown
Where to go
Timeline
People to meet
Welcome
Welcome Portal Manager Provisioning
Learning Integration
Forms Management Mobile & Social
Onboard
Objective SuccessFactors Capability How does it support the objective?
Engage with the new employee during period between acceptance and start to reduce risk of drop out and to improve new employee productivity from their start
Mobile & Social Engaging with the candidate over mobile devices with the experience you can see below – will absolutely ‘wow’ the new hire – reducing risk of drop out and improving productivity from their start.
SFSF Rx and SAP HCM Integration
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35
SFSF Recruiting SAP HCM Integration
Job Requisition
Creation Recruiting Process
Candidate selected
Application set to hire
New employee profile created
SuccessFactors Recruiting
Organizational Management Personnel Administration - Perform personal action (Hire / Rehire / Transfer)
Organizational Management
New / Update employee
SAP HCM
Candidate Found
Send to SAP
Application Hired
Job Applications User /EE Data Transfer
Status Change
Status Change
Received or Error Employee details
Predelivered mapping & Customizing
HR Administrator acttivities
Trigger the Job Requisition in state pre-
approved + transfer position, org unit & job
information
Vacancy (1007) IT 1107
Update Job Requisition with changes + state
remains unchanged
Close Job Requisition
Import check if combination of requisition ID + position ID also exist in SAP HCM
Update Requisition
ID in vacancy
Close IT1007 & IT 1107
Update employee id
Update employee id
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 36
Integration SFSF Recruiting SAP HCM
SAP NetWeaver PI / SAP HANA Cloud Integration
Employee & Organizational Data
New Hire/Candidate Information
Vacancy Information
Administration
Org Management
SAP ERP HCM
Recruiting Execution
Position Requisition
Employment
SuccessFactors SA
P H
CM
Ad
d-on
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37
Why we’re different
1. SFSF has Recruiting Marketing capabilities. 2. SFSF does not need customization for new reports. 3. SFSF is user friendly, validated by main analysts. 4. The customer is able to maintain its external candidate portal. 5. SFSF has employee referral functionality. 6. SFSF is Cloud (4 releases/ year, no infrastructure costs) 7. SFSF allows to manage interviews through mobile devices. 8. Interview Central for centralized information, user friendly. 9. Simple offer approval. Sending e-Offers to the candidate and Offer acknowledgement by the
candidate (eDocuSign) 10. SFSF adds Onboarding process for complete cycle.
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