6 recruiting & onboarding trends for long-lasting employee retention

GREENHOUSE.IO + QUANTUM WORKPLACE

6 Recruiting & Onboarding Trends for Long-Lasting

Employee Retention

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#HIRINGHACKSGREENHOUSE | QUANTUM WORKPLACE

Hi, I’m Caitlin!

Caitlin Doherty

Events Specialist

Greenhouse

GREENHOUSE | QUANTUM WORKPLACE #HIRINGHACKS

Jacqui MaguireSenior Manager, Talent Acquisition

Greenhouse

Spencer GorackeWorkplace Insights Analyst

Quantum Workplace

Today’s Speakers

GREENHOUSE I QUANTUM WORKPLACE #HIRINGHACKS

• Average cost to hire an employee is $4,129

• 33% of new hires will look for a different job within their first six

months at your organization

• 1 in 4 employees will leave before they hit the one-year mark

Ineffective Recruiting & Onboarding Is Expensive


3 Recruiting Trends

The biggest recruitment challenge is talent shortage.


• Leveraging Creative & Varied Sourcing Strategies

• Address Time To Fill


Recruiting Trend #1

Optimize Your Recruitment Process

Leveraging Creative & Varied Sourcing

Strategies

1. Word of Mouth/Internal Networks

2. Online Job Boards

3. Career Section on Company Website

4. Social Media

5. Talent Acquisition Consultant/Hiring Partner

6. Outsourced Recruiter

7. Reviews & Rating Sites

8. Executive Search Services

9. Career Fairs


• Expand upon referrals

• Concept of ‘Talent Brand Ambassador’

• Real Life Example: Greenhouse’s VP of Sales

Word of Mouth/Internal Networks


Reviews & Rating Sites: Glassdoor Deep-Dive


• Don’t underestimate the power of Social Media

• Get Creative!

• Check out different groups, networks, & public forums to find like-minded individuals

Social Media


Time To Fill


• According to SHRM, the average time to fill a position is 42 days

• The long timeline is the result of slower interview processes

When hiring, differentiate from the competition.


1. Invest in Your Career Page2. Brevity 3. Attract4. Transparency in Tone5. Advertise6. Be Open-Minded7. Test, Analyze, Adjust8. Clarity is King9. Keep it Digestible10.Set Proper Expectations11.Deliver a Great Candidate

Experience

Attract Top

Talent

Recruiting Trend #2


Brevity and Transparency In Tone


• Convey your company’s personality

• Keep your job descriptions & prospecting message short & focused

• Leverage Internal & External Resources

Deliver A Great Candidate Experience


• Good experience correlates to offer acceptance

• Keep Speed, Communication, & Feedback top priorities

1. Culture Add2. Knowledge & Skills3. Ability to Work with Others4. Integrity5. Previous Experience6. Enthusiasm7. Friendliness8. Independence9. Creativity10.Social Media Presence

The Most Important

Items for Recruiting

& Hiring

Recruiting Trend #3


Culture Add


• Define your culture as an organization

• Candidates should align w/ your company’s values & add additional elements to the team

Knowledge & Skills


• Straight-forward, but easier said than accomplished

• Use structured interviewing to focus on skills over bias

Enthusiasm/Optimism


• Hiring for Optimism vs. Hiring for Intelligence

• Correlates w/ success in role, especially relevant for Recruiting Team

3 Onboarding Trends

Communication is the

Biggest Barrier

to Effective Onboarding.



40%

of employees surveyed said

manager or executive leadership

communication was the biggest

barrier to effective onboarding.


Executives

Communicate through action

Set clear expectations

Keep communication lines open

Listen first

Ask for help

Be transparent with goals

Managers


Wait, what about HR?

Timing is Everything.



Who’s a New Hire?


• Manage their first impressions

• Set expectations for what is to come

• Establish foundation for building relationships

• Introduce culture, mission, vision, values

• Provide materials and equipment they need for success

• Address all questions around pay, benefits, perks, and policies

1-7 Days In: Orientation

2-4 Weeks In: Clarification


• Promote role clarity and build confidence

• Allocate training and resources to meet new-hire where they currently are

• Establish feedback loops

• Receive timely, relevant feedback on their job contributions

• Open up dialog for extraneous concerns beyond job role and responsibilities

2-3 Months In: Adjustment


• Expand scope of feedback

• Continue building relationships

• Clarify performance expectations

• Assess job, role, and team fit

• Build autonomy as it relates to solving internal barriers

4-6 Months In: Calibration


• Settle into the team setting

• Create clarity around other team members’ goals and accountabilities

• Build dependency between team members

• Assess fit of individual strengths with assigned responsibilities


• You may have checked the boxes, but few new-hires reach peak performance after only 6 months

• Efficiencies and Proficiencies

• Get feedback!!!

6+ Months: Continuous improvement

Crisis of Ownership.



Who’s Responsible?

Scaling Accountability


Executives

Managers

HR

New-Hire

Get startedBy being accountable to your

new-hires.

Scaling Accountability


Executives

Managers

HR

New-Hire

Continuously ImproveBy creating a system that

holds all levels equally

accountable.

Questions

Thank you.

Appendix

Culture is Key.


• 3 Applicable, Recruiting Trends

• 3 Applicable, Onboarding Trends

You’ll Learn


6 recruiting & onboarding trends for long-lasting employee retention

Recruiting & HR