quality dashboard, an industry collaborative platform for translation quality measurement and...
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The TAUS Dynamic Quality Dashboard An industry collaborative platform for
translation quality measurement and trackingwww.taus.net
What About Translation Quality
Old School: “One size fits all”Since the 1980’s
LISA QA Model, SAE J2450 prescribe today’s quality processes:
1. Static:• One quality fits all purposes, all content, all audiences
2. Subjective:• Evaluations are often subjective and anecdotal
3. Costly:• QE causes friction, delays• QE can cost up to 25% of total translation costs
4. Non-transparent:• Necessity without remedy
Dynamic Quality Framework
Industry Collaborative ProgramDQF started in 2011
AdobeAppenAutodeskAVBCA TechnologiesCiscoCrestecCrosslangDellDFKIeBay EMCGoogleHewlett PackardIntelLDS ChurchLingo24
This slide may not be used or copied without permission from TAUS
Participating members
LionbridgeMedtronicMicrosoftMoraviaNikonOraclePacteraPangeanicPaypalPhilipsPTCSiemensSpil GamesSystranVMwareWelocalizeYahoo!
The TAUS Dynamic Quality Framework
Content Profiling Select the most appropriate quality evaluation
model for specific requirements Knowledge Base
Find best practices, metrics, step-by-step guides, reference templates, and use cases
DQF Tools Post-edit machine-translated segments to track
productivity Evaluate adequacy and fluency Count errors based on an error-typology Rank machine translations
From DQF Tools to Quality Dashboard
DQF ToolsSince January 2014
Tools on TAUS web site:to measure:• Productivity• Adequacy• Fluency
to review and count:• Translation errors
to get:• Stats and reports
Used by 100+ members
Quality DashboardLaunched June 2015
DQF integrated in:• CAT Tools• TMS Systems
Use of DQF plug-in provides:• Enhanced statistics• Benchmarking
Open to everyone
The Power and Value of the Quality Dashboard
• DQF collects data and generates reports on the Dashboard real-time
• Translators, managers, buyers, developers get their own stats, benchmarks and analytics
• Not only track and benchmark against your own data, but also against industry averages, between translators, customers, projects, technologies
Quality Evaluation
Business Intelligence
Quality Dashboard Demo
Using
Reports in the Quality Dashboard
TAUS DQF SERVER
CAT Tool / editor Segment/timingTranslator
TMS / GMS CAT Tool
Project manager
Project settings
TAUS DQF Infrastructure
DQF AnalysisEngine
DQF Reporting
Engine
User Managemen
t
Translator Manager Buyer
QUALITY DASHBOARD
Milliseconds per segment Source segment Target segment Edited target segments Time Language pair Project key Translator key
DQF Data Instrumentation
Open API
Test Environment https://dqf.taus.net/assets/api/v1/index.html
Open API on GitHub http://github.com/TAUSBV/dqf-api Specification Test Code Documentation Issue Tracker
Available under the MIT Open Source License
Quality Dashboard Integrators
“Microsoft Office International team is committed to the DQF model and approach and are actively partnering with TAUS to investigate how best to integrate TAUS Quality Dashboard API into our translation tool set.”
The TAUS Efficiency ScoreIntroducing a new score for measuring productivity
Core variables: Words per Hour - WPH Edits per Hour - EPH
Efficiency = WPH + EPH Normalized using Min-Max
Credit: Nikos Argyropoulos Evolving
Absolute instead of relative? Adding optional variables like quality
Harmonized error-typology
DQF & MQM HarmonizationCooperation with DFKI to harmonize DQF with MQM and standardize Error categories and metrics. A deliverable in the EU project Q21.
Harmonized error-typology
Error Review in the Quality DashboardTime spent per task
Error Review in the Quality DashboardWeighted error distribution
Error Review in the Quality DashboardDistribution of errors per task
Error Review in the Quality DashboardDistribution of errors per task
Benefits of the Quality Dashboard
The benefits of the DQF-WorldServer integration are: Get insights in translation quality, productivity and efficiency by
translator/vendor/project/process/technology/content/language/time … and being able to compare and benchmark with industry and within your
own organization Leverage investments in QE tools and processes Reduce costs of quality review Standardize QE processes across industry Less friction and disputes Increased satisfaction and flexibility
The Quality Dashboard meets a growing demand for business intelligence and elevates the discussion about quality to a level encompassing the whole language industry.
This slide may not be used or copied without permission from TAUS
THANK YOU!
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