quality control at polaroid
Post on 14-Apr-2015
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GREAT LEADER Syndicate
MBA Executive 46
29111311 Haidir Afesina 29111328 Hendra Winata 29111329 Mita Listyatri 29111338 Andek Prabowo 29111344 Aprian Eka Rahadi 29111384 Chairunnisa Mirhelina 29111387 Franciscus Xaverius Kresna P 29111393 Agung Indri Pramantyo
Q UA L I T Y C O N T R O L
I N P O L A R O I D
Think Flow (Outline) List of
Fact(s)/Issu(es)
Possible Solution(s)
Focus Problem(s)
Recommendation(s)
Background
Polaroid’s main line of business was instant photography
In 1984 sales of instant camera division and film were down
Polaroid has two types of product they are peel apart and integral
integral film was produced by R2 unit
Facts/Issues Quality control department at R2
At the end of 1984 R2 quality control had grown to 125 inspectors
cost of QC sampled scrap was $540.000
Cost of operator sampled scrap $740.000
Cost of finished product rejected $ 2 million in a scrap
High cost at QC at R2 department
Focus Problem Polaroid planned to introduce a major new product
film in late 1985
Polaroid wants to decrease sampling without adversely affecting quality
Polaroid wants to free up resources for the new product and get lower cost
Solutions Project Green light
mission → make quality control process more effective
Had 3 key element
1. Statistical process controls principles
2. Production operators would be given the process control tools
3. QC Auditors concentrate on training operators and operationalizing specifications on new products
Solution Description Existing
Process
Greenlight
Setting on equipment
Free to changes the speed,temperature,etc
Used standard settings
Maintenance person
Had unique solitions
Based on best practice procedures
Research Doesn’t have evaluation program to make a standard
Have evaluation program to make a standard
Lessons Learned Run the Process with the Standards
Periodic Evaluation to make the standards
Apply PDCA
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