GREAT LEADER Syndicate

MBA Executive 46

29111311 Haidir Afesina 29111328 Hendra Winata 29111329 Mita Listyatri 29111338 Andek Prabowo 29111344 Aprian Eka Rahadi 29111384 Chairunnisa Mirhelina 29111387 Franciscus Xaverius Kresna P 29111393 Agung Indri Pramantyo

Q UA L I T Y C O N T R O L

I N P O L A R O I D

Think Flow (Outline) List of

Fact(s)/Issu(es)

Possible Solution(s)

Focus Problem(s)

Recommendation(s)

Background

Polaroid’s main line of business was instant photography

In 1984 sales of instant camera division and film were down

Polaroid has two types of product they are peel apart and integral

integral film was produced by R2 unit

Facts/Issues Quality control department at R2

At the end of 1984 R2 quality control had grown to 125 inspectors

cost of QC sampled scrap was $540.000

Cost of operator sampled scrap $740.000

Cost of finished product rejected $ 2 million in a scrap

High cost at QC at R2 department

Focus Problem Polaroid planned to introduce a major new product

film in late 1985

Polaroid wants to decrease sampling without adversely affecting quality

Polaroid wants to free up resources for the new product and get lower cost

Solutions Project Green light

mission → make quality control process more effective

Had 3 key element

1. Statistical process controls principles

2. Production operators would be given the process control tools

3. QC Auditors concentrate on training operators and operationalizing specifications on new products

Solution Description Existing

Process

Greenlight

Setting on equipment

Free to changes the speed,temperature,etc

Used standard settings

Maintenance person

Had unique solitions

Based on best practice procedures

Research Doesn’t have evaluation program to make a standard

Have evaluation program to make a standard

Lessons Learned Run the Process with the Standards

Periodic Evaluation to make the standards

Apply PDCA