public works director improvement

Theo Eggermont

Public Works Director

(734) 222-6864

eggermontt@washtenaw.org

WRRMA: QUALITY

IMPROVEMENT GRANT

~30%contamination rates that

cost the system money & time, and safety hazards

for workers.

Pre-AuditJune 11-18

Outreach and Education

(throughout)

Feet on the Street (tagging)

June 24 for four cycles

Post Audit

Late August

GOAL ~40%

contaminationreduction

REDUCING CONTAMINATION: GRANT OVERVIEW

MEASUREMENT

AUDITS

• Find out where we are starting from and where we end up

• Materials sorted by type and determines how

much trash is in the recycling by municipality

• June 11-18 Pre-Audit

• Post audit will be scheduled for late August

• Results will be reported back to WRRMA

delegates through a follow up press release,

and social media

Annual Info Card Mailer Curbside Feedback Top Issue Mailer

THREE COMMUNICATIONS TO DRIVE PARTICIPATION AND IMPROVE QUALITY

1 2 3INFORM AND TRIGGER

PERSONALIZED FEEDBACK

ISSUE SPECIFIC COMMUNICATIONS

DIRECT OUTREACH

Education and Outreach

• Info Card

• Tags

• Top Issue

• Radio

• Social Media

• Newsletters

• “Recycle Search”

6

Tagging program

• Four recycling cycles starting June 24

• Tagging process

• A well-trained team

• Participation can increase

7

Theo Eggermont

Public Works Director

(734) 222-6864

eggermontt@washtenaw.orgQUESTIONS?