proprietary information the future of voice services is … is… multimedia (voice + video) doron...
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Proprietary Information
The Future of Voice Services is …The Future of Voice Services is …is… is…
Multimedia (Voice + Video)Multimedia (Voice + Video)
Doron Meirom, President/VP SalesOctober 5th, 2010
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Why Multimedia Services?Why Multimedia Services?
• Enables better sharing of information and emotions
• Provides a richer and more informative real-time communication experience
• Offers service providers exciting new ways to monetize services
• Consumes much more bandwidth than voice resulting in better promotion by operators who have already invested in increased bandwidth
“A picture is worth a thousand words”
Proprietary Information 33
WhenWhen will multimedia prevail?will multimedia prevail?
• Prediction: Multi-media services will prevail when the cost per multi-media port will be similar to the cost per port of a voice port in Y2K.• Assuming the cost per port declines according to Moore’s law (half every
18 month), and the cost of a multi-media port is 100 times higher then a voice port: ~7*18 month = 10.5 years2010
• When bandwidth will permit at least 0.5Mbps per user at no extra cost (flat rate)• LTE, PON
• When the application engines, the API’s and the underlying technologies will be mature
We’re already there
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What services What services will prevail?will prevail?
According to our accumulated experience as a technology enabler in the real-time multimedia space …
• Services are very much country and regional dependent:
• India: 3G-324M based IVVR is predicted to be a killer app.
• Korea, Japan: Fixed line IMS based Video conferencing and video messaging
•Services need to support both high-end VGA/720p based video as well as low-end 64kbps based video
•Basically every voice based service can be enriched by the multimedia experience.
Vendors and system integrators therefore, need to offer a platform that will deliver a multitude of applications.
Proprietary Information
Key ApplicationsKey Applications
IMS/NGN
•Media Gateway • Media Server• Video conferencing• Session Border Controller (SBC)
iPBX
Video enabled iPBX All-in-one PBX (voice + fax + video)
IVVR
Call centers/customer support services Emergency support services Reservations/ticketing Tele-voting Mobile Video Advertising
Mobile Value Added Services (MVAS)
Video Calling Video ringback tones Mobile video conferencing Video sharing Mobile VOD
IVR systems enabled over 30 million weekly votes on American Idol.
---IVVR systems will allow emergency response teams to interact visually - potentially saving lives!
IVR systems enabled over 30 million weekly votes on American Idol.
---IVVR systems will allow emergency response teams to interact visually - potentially saving lives!
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Proprietary Information
Voice + Video = Multimedia CommunicationsVoice + Video = Multimedia Communications
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Proprietary Information
> THANK YOU
For more info contact: doronm@surfsolutions.com
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