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14 April 2020
PROFESSIONAL DEVELOPMENT PROGRAM
MACQUARIE UNIVERSITY – S1 2020
PROFESSIONAL DEVELOPMENT PROGRAM
• Attendance – is compulsory / evidence necessary for any absence (e.g. medical cert for illness)
• ENSURE YOU ATTEND THE WHOLE SESSION PLEASE WITH CAMERA ON – we will be checking attendance at our end through Zoom
• PDP Attendance form – please continue to fill this out, we will be checking attendance through Zoom at all sessions and career workshops.
• For additional online workshops you attend to satisfy the requirements of the program, please email the facilitator for confirmation of your attendance. Alternatively, you can email Careers reception (Careers@mq.edu.au) and they will email you confirmation of your attendance.
• Confidentiality
• Respecting and listening to each other’s opinions / Letting each other talk
• Being focused while present
• Your input forms part of what others take away from these sessions. Ownership. Give as well as receive!
• Mobile phones on silent please
• Participate to the best of your ability – we are here to learn from each other
HOUSEKEEPING
PROFESSIONAL DEVELOPMENT PROGRAM
1. Mute Audio – press space bar to unmute and ask a question
2. Video FeedWe may need to turn Video feed off if we are having technical issues
3. Today’s SessionCombination of Screen Share, Polls, Questions.
4. Questions/CommentsThere will be allocated times for questions
5. Be respectful of all participantsPlease only use the Chat function at the facilitator’s direction such as for questions. Refrain from messaging other participants.
6. Private questions
There will be a short time set aside to answer these at the end
ZOOM PROTOCOL
PROFESSIONAL DEVELOPMENT PROGRAM
12:00-12:10 Welcome + Recap
12:10-12:30 Be the Recruiter Exercise
12:30-1:00 Video and phone interviews
1:00-1:30 Interview Skills: Chloe Roberts-Young – Oracle
1:30-2:00 Psychometric testing and gamification
TODAY’S OVERVIEW
PROFESSIONAL DEVELOPMENT PROGRAM
5
WHAT TO EXPECT
• The changing
world of work
• What do
employers want
• VIPS and
building your
skills
• Building
experience and
improving your
skills
• Planning your
career
• Recap-Planning
your career
• Informational
Interviews
• Job Search
• Applications:
Resumes &
Cover letters
• Recap
• Be the Recruiter
exercise
• Phone
interviews
• Video interviews
• Interview Skills
• Psychometrics
& gamification
• Recap
• Professional
Branding
• Classroom to
Boardroom
• Workplace
Etiquette
• Compass
Exercise
• Career action
plan
Session 5
• Recap
• Assessment
Centres
• Networking
Session 4Session 3Session 2Session 1
PROFESSIONAL DEVELOPMENT PROGRAM
RECAP: CONTENTS OF A RESUME
• Personal Details: Name, Email, Mobile number, Address (?), LinkedIn
• Career objective: summary of goals/skills, use buzz words OR
• Personal Profile: Who are you, what are you looking for, why you?
• Key educational qualifications: current first (include awards & scholarships)
• Professional memberships: CPA/CA, AMI, etc.
• Employment experience: paid + casual, dates, company, detailed description
• Core skills: (IT, Languages, soft skills)
• Extracurricular activities: student societies, GLP, sports, volunteering
• Leisure Interests: Only if interesting; point of differentiation
• Referees: professional and/or academic with title, contact details
Not necessarily in this order!
Structure is just as important as content.
PROFESSIONAL DEVELOPMENT PROGRAM
RECAP: COVER LETTER
• To introduce you and your resume to an employer,
and to show enthusiasm for the role!
• To address selection requirements and give you the opportunity to
draw your reader’s attention to specific qualifications/skills
• To show understanding of the organisation
• To provide a sample of your written communication skills
PROFESSIONAL DEVELOPMENT PROGRAM
THE RECRUITER ACADEMY
BE THE RECRUITER EXERCISE – 10 min
• You will be allocated a group.
• You are the recruiter Panel for “Pro Publishing”
• Read the provided job ad carefully
• Who would you invite for an interview? Select the 2 best candidates for the job and note your results in your workbook. Look at career motivation, skills, experience, education, knowledge of the organisation, etc.
• Most importantly, have they addressed all the selection criteria?
― What did you like about the chosen applicant’s resumes and cover letters?
― Were there any you were undecided about? Why?
― What should be improved on the applicants resumes you did not choose?
• Be prepared to discuss your choices.
• Make notes
• Choose a spokesperson
PROFESSIONAL DEVELOPMENT PROGRAM
CAREER AND EMPLOYMENT SERVICE
QUESTIONS?
PROFESSIONAL DEVELOPMENT PROGRAM
INTERVIEWS & TESTING
Focus
of this
session
Interviews
Assessment Centres
Job advert
Job analysis
Resumes
Cover Letters
Video Interviews
Interviews
Psychometrictesting
Selection criteria
Phone and Video interviews
PROFESSIONAL DEVELOPMENT PROGRAM
PHONE INTERVIEW
Phone interviews are often used to do an initial screen of applicants as they
are quick and convenient.
The employer will want to answer the following questions:
• Does the candidate have the right skill set to do the role?
• Has the candidate made an effort to research the company and role?
• Does the candidate have good communication skills?
• Does the candidate sound confident, interested and enthusiastic?
PROFESSIONAL DEVELOPMENT PROGRAM
PHONE INTERVIEW – TOP TIPS
• Find a quiet place where you will not be disturbed. Ask if you can they
can call you at another time if you aren’t in a suitable environment.
• Get into the right frame of mind: dress in business wear and sit at a
table.
• Speak clearly and give concise answers.
• You need to sound enthusiastic, positive and confident.
• Smile, as this will be reflected in your tone of voice.
• Have a copy of your CV, job description, notes and a pen in front of
you.
• Have a glass of water nearby but don’t sip all the way through the call.
• Prepare for a telephone interview as you would any interview but
remember: the hiring manager cannot see you, so your enthusiasm and
confidence must come across in your voice.
PROFESSIONAL DEVELOPMENT PROGRAM
VIDEO INTERVIEW
Two types of video interviews:
1. Live – similar to a face to face interview but need to consider any
technology requirements, background, noise, etc
2. Pre-recorded – employer sends out a link to an online tool where you will
record your answers to set questions.
What do you need to consider for these types of interviews?
Photo by Chalo Garcia on Unsplash
PROFESSIONAL DEVELOPMENT PROGRAM
VIDEO INTERVIEW
Checklist:
• Dress professionally
• Find a room free from pets/flatmates/children….
• Neat uncluttered background
• Fully charged computer
• Mobile on silent
• Put a sign on your door to be quiet/no interruptions
• Neat and tidy background – no unmade beds!
• Check lighting
• Look at the camera – eye contact
• Have a copy of your resume available
PROFESSIONAL DEVELOPMENT PROGRAM
VIDEO INTERVIEW
Pre-recorded interviews: usually 10-15 min
Questions include:
― Tell us about yourself
― Why have you applied? (Motivation?)
― Why should we hire you? (What are your skills/attributes?)
― 1-2 Behavior based interview question (use STAR)
― Top tips: clean background, be rested, dress up, practice,
look at the camera, smile
― Practice! Go to the Interview Simulator on
MyMQ Career Zone
PROFESSIONAL DEVELOPMENT PROGRAMCOMM BANK DIGITAL INTERVIEW
PROFESSIONAL DEVELOPMENT PROGRAM
TELL ME ABOUT YOURSELF
Who are you?
Why are you qualified?
Why are you here? (Motivation)
OR
Present
Past
Future
PROFESSIONAL DEVELOPMENT PROGRAM
TELL ME ABOUT YOURSELF
This is an unstructured but important question, very common at the start of an interview.
Know how you are going to answer it!
• Use narrative – what has brought you to the point of wanting this role?
• Give brief details of your study/work history
• Mention your values/aptitudes here, as they relate to the role
• Hone in on the relevant skills you can bring to the role
• Aim always to SHOW THE LINKAGE
• Culminate these interests and experiences into why you want to work for them
PROFESSIONAL DEVELOPMENT PROGRAM
CAREER AND EMPLOYMENT SERVICE
QUESTIONS?
Interview skills
Chloe Roberts-Young
Human Resources Manager
Oracle
PROFESSIONAL DEVELOPMENT PROGRAM
• Research the company
• Think about current experience
• Practice using S.T.A.R. answers
• Consider your outfit and presentation
• Consider how to get there before the day
• Think of your questions for the interviewer
INTERVIEW SKILLS – BEFORE THE INTERVIEW
PROFESSIONAL DEVELOPMENT PROGRAM
• Arrive early
• Consider your language
• Sell yourself
• Listen to the question
• Answer S.T.A.R.
• When finished answering stop
• Be positive and engaging
• Thank the interviewer for their time
• After the interview do not chase for an outcome too soon
INTERVIEW SKILLS – DURING THE INTERVIEW
PROFESSIONAL DEVELOPMENT PROGRAM
Have you been in a situation where you needed to demonstrate
leadership or solve a problem?
INTERVIEW SKILLS – ACTIVITY
PROFESSIONAL DEVELOPMENT PROGRAM
INTERVIEW SKILLS
QUESTIONS?
PROFESSIONAL DEVELOPMENT PROGRAM
INTERVIEW SKILLS – QUESTIONS FOR THE RECRUITER
Common at the end of an interview:
“Do you have any questions for us?”
• Always have a few questions prepared.
• Choose questions that reinforce your interest in the role.
Sample questions:How will I get feedback as to how I am performing?
Will I be working for one supervisor?
How do you measure success in the role?
What do you see as the main challenges for the organisation/my work area in
the next 12 months?
PROFESSIONAL DEVELOPMENT PROGRAM
OFFICE | FACULTY | DEPARTMENT 27
FOUR MAIN TYPES OF QUESTIONS
Open
questions
Get you talking
Behavioural
questions
Past experience
examples
Situational
questions
Hypothetical – if
in role
Closing
questions
Other things
they want to
know
Tell me about yourself?
What do you
understand about the
role?
Why are you the best
candidate?
Tell me about a time
when…
Describe a situation
when..
What would you
do if …
Where do you see
yourself in 5 years?
What are your
weaknesses?
What’s your view of….?
PROFESSIONAL DEVELOPMENT PROGRAM
INTERVIEW SKILLS - HOMEWORK
PROFESSIONAL DEVELOPMENT PROGRAM
➢ Do research on yourself – your story, your study, your relevant skills, your goals…
➢ Research the organisation, the role, the interviewer.
➢ Prepare answers to common questions.
➢ Prepare STAR examples for behavioural questions.
➢ 2 minute answers per question.
➢ Practice practice practice!
➢ Aim to be genuine and authentic – avoid giving overly rehearsed answers.
➢ Being prepared enables you to be yourself.
➢ Engage with the interviewer(s).
➢ Show the connection!
➢ If unsuccessful, ask for feedback.
29
INTERVIEW SKILLS- KEY POINTS TO REMEMBER
Psychometric Testing and
Gamification
Psychometric assessments occur a few steps into the recruitment process.
They’re expensive for the recruiter and more necessary further into the
process for short-listing candidates.
Two main types:
1. Ability – is the role a good match for your skills?
2. Personality – will you enjoy the role?
It’s best to answer questions honestly and genuinely so that both you and
the organisation are able to decide whether you’re a good fit.
How to be successful?
Practice!!!
PROFESSIONAL DEVELOPMENT PROGRAMPSYCHOMETRIC ASSESSMENTS
Go to MyMQ Career Zone to practice Aptitude tests and Career Assessments
Practice test websites:
• www.shldirect.com/en/practice-tests/
• www.psychometric-success.com/
• www.psychometricinstitute.com.au/
• https://www.revelian.com/jobseeker/
• https://www.practiceaptitudetests.com
PROFESSIONAL DEVELOPMENT PROGRAMPSYCHOMETRIC ASSESSMENTS
PROFESSIONAL DEVELOPMENT PROGRAM
Why are recruiters using them?
• To get a better, more tangible idea of a candidate’s skills than the traditional route of CVs and interviews
may be able to provide. Especially in the case of graduates, who generally have much less work
experience to assess them on, games can help to get that crucial insight into the types of skills they
have.
• To understand the candidate’s ability to solve problems in a dynamic way.
• Games can help make the recruitment process fairer as there is
considerably less space for unconscious bias.
• Games can make the recruitment process more fun and engaging,
giving candidates a real feel for the company culture.
• Games can be designed to assess applicants’ social, cognitive
and behavioural features including memory, attention and altruism.
Candidates’ attributes are then measured against those of successful
existing employees to identify the ones with the most potential.
GAMIFICATION
PROFESSIONAL DEVELOPMENT PROGRAM
How to prepare?
Gamified assessments are difficult to practice for as they are all different and they constantly change.
Remember that they are testing for a range of attributes, refer to the initial job advertisement to understand
more about what the recruiter will be looking for.
Here are some links with information on how to be successful:
https://targetjobs.co.uk/careers-advice/psychometric-tests/453607-the-graduate-job-hunters-guide-to-
gamification
https://www.revelian.com/jobseeker/
https://www.pymetrics.ai/
GAMIFICATION
PROFESSIONAL DEVELOPMENT PROGRAM
CAREER AND EMPLOYMENT SERVICE
QUESTIONS?
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