presented by: kalyanam kannan sonata software limited softtec 2010 improving testing competence

Presented by: Kalyanam Kannan

Sonata Software Limited

SoftTeC 2010Improving Testing Competence

Agenda

2

• Test Competency – Overview and Outlook

• Individual Testing Competency – Assess and Improve

• Project Level Testing Competency – Establish and Enhance

• Business Level Testing Competency – Develop and Differentiate

• Summary & QA

Individual Test Competency

3

Highlights:

• Testing Forums and Community

• Self Rate Cards

• Estimation Models (Effort Calculators)

• Mentoring Models

• Knowledge Portals

Highlights:

• Testing Forums and Community

• Self Rate Cards

• Estimation Models (Effort Calculators)

• Mentoring Models

• Knowledge Portals

Anal

ytics

Anal

ytics

• Analytic Approach

• Mastering Techniques

• Industry Best Practices

• Framework Based Approach

• Analytic Approach

• Mastering Techniques

• Industry Best Practices

• Framework Based Approach

Tool

sTo

ols

• Requirement Management Tools

• Test Management Tools

• Defect Management Tools

• Release Management Tools

• Requirement Management Tools

• Test Management Tools

• Defect Management Tools

• Release Management Tools

Eval

uatio

nEv

alua

tion

• Certifications • Domain

Expertise• Compliances• Audits

• Certifications • Domain

Expertise• Compliances• Audits

Test Competency - Projects

4

Highlights:

• Centralized Systems

• Governance

• Measurable Deliverables and Processes

• Knowledge Management (Regression, Business Enhancements, Optimization)

Highlights:

• Centralized Systems

• Governance

• Measurable Deliverables and Processes

• Knowledge Management (Regression, Business Enhancements, Optimization)

Test Competency - Organizational

5

Highlights:

• CMMi, TMMi, TPI

• SLA, Metrics

• Associations (HP, IBM, SAP etc)

• Forrester, Gartner, IDC etc

Highlights:

• CMMi, TMMi, TPI

• SLA, Metrics

• Associations (HP, IBM, SAP etc)

• Forrester, Gartner, IDC etc

Adobe Acrobat 7.0 Document

• Standard

Processes

• Hybrid Techniques

(OATD, RBT, LP,

Frameworks etc)

• Tools (estimation,

execution &

management)

• COE (Support,

Tools, Training,

Audits)

• Offerings

• Domain

• Partnerships

• Patents

• Delivery Models

• Market Analytics

• Conferences &

Events

DeliveryDelivery BusinessBusiness

Test Competency – Improvement Strategy

6

Adobe Acrobat 7.0 Document

Projects• Models (WF, Agile etc)• DDE, Defect Density, SLA etc

Individuals• CSTE, ISQTB, CSTM etc• Forums (SQA, BSPIN, OWASP etc)

Organizations• Assessment (Qcheck etc)• CMMi, TMMi• Partnerships (SAP, HP, IBM etc)

Company Overview

Business : Background & Focus AreasBusiness : Background & Focus Areas

• Inception in 1986

• Operations in USA, Europe, Middle East & India

• FY 09-10 group revenue of USD 292 million

Achieving Operational ExcellenceAchieving Operational Excellence

• 2850+ people strong and growing

• 8 Development Centers worldwide : 4 in Bangalore, 1 in Hyderabad & 3 in Hannover, Germany

• Solution Accelerator-led delivery

• SEI CMM Level 5 assessed and ISO 9001 : 2000 certified

• Listed company, consistent track record of growth & profitability

World Class PeopleWorld Class People

• Track record in attracting and retaining premium talent

• Customer-oriented work culture

• Value-driven leadership

7

Sample- Testing Services Snapshot

8

Summary

9

• Assess – Advice – Act (Individual, Projects and Organizations)

• Conduct Workshops and Training Programs

• Platform for Building Testing Community Ecosystems

• Expectations and Goals – Realism

• Monitor and Measure – Continuous Improvement

Q&A

Thank You