presentation calinda productive collaboration nov2010 en

UNLEASH YOUR COLLABORATION POWER

About Calinda Software

• Created in 2007

• Mission: Make enterprise collaboration productive

• 1 International Patent

• Global Strategic Partnership with Microsoft

• World’s #1 SharePoint conversational solution at Microsoft’s SharePoint 2010 SocialFest

• Some Reference Customers:

Needs & Solutions

Mail + Network

Drive

Mail + ECM

Mail + Collaboration

Enterprise Social Network

Current Collaboration Tools

Key Success Factors

Share email attachments in SharePoint without

duplicating them

Foster SharePoint adoption by linking the emails to it

Boost the productivity of collaboration and improve

decisions

Collaborate efficiently in the SharePoint 2010 social

network

Options and additional solutions

BusinessGuest :

First level of extranet without the issues in security, network architecture and costs of an extranet

Outlook Add-In :

Interact with the collaboration platform from Outlook folders

Stay in touch with SharePoint from mobile devices (Blackberry, iPhone, Android, WP7).

MailSpace Business Case

« We needed to build a collaborative SharePoint workspace with 6 partners who never used it. Adoption was key! »

“100% SharePoint adoption with no training! I animated the group from SharePoint, but people started from their usual email, and migrated to SharePoint just as they needed it. They would retrieve all conversations and attachments well organized in the team sites!” –Group Leader

MindUp Business Cases

« We didn't know how to create a shared collaborative workspace, without requiring our users to change their habits and adopt a new tool »

“We didn't know how to create a shared collaborative workspace, without requiring our users to change their habits and adopt a new tool.We saved a tremendous amount of time managing the project. The time spent in meetings was cut by 50%.” –Project Manager

« We needed to optimize collaboration and reporting in a large research project with 19 partners »

“Where I would have wasted hours sorting out emails, I can generate a summary of the latest exchanges on a particular topic in just one click! Feedback from our users is very positive, and this allows us to switch to a collaborative mode very easily.” – Project Manager

SocialFactor Business Case

« Our SharePoint 2010 Enterprise Social Network, designed to make our employees closer to each other, needs additional conversational capabilities to foster interactions »

“Easy to use, Secure and Open, SocialFactor fosters interactions in the social network and allows to expand the reach of the social network to people inside or outside the organization via email” – Corporate HR

Global Fortune 500 Company

Partners

Architecture

calinda@domain.com

Mail server

POP3 / IMAP / SMTP

Or MS Exchange MAPI

https

A) Virtual ApplianceB) Same computerC) Other computer

Calinda serverSharePoint server

Solution Package

Thank you!

Calinda Softwaresales@calindasoftware.com+33 (0) 1 82 52 22 52http://www.calindasoftware.com

Rationale

Without MailSpace

Adoption: everybody must switch to SharePoint simultaneously. This never happens.

SharePoint becomes a repository of « official » documents and collaboration happens in the email.

Þ No capitalization

Þ No traceability

Þ Duplicated documents & version mistakes

Þ Email overload & confusion

With MailSpace

Only the group leader needs to adopt SharePoint. Others start working from their email.

As they need it, users start using SharePoint one by one, where all conversations and attachments have been captured

Þ Progressive adoption

Þ Full traceability

Þ Attachments replaced by links

Þ Work with external people easily

« Connect SharePoint to people’s email to foster the progressive adoption of SharePoint and easily build a collaborative workspace that centralizes and traces all important data  »

MailSpace: Fundamentals

Conversation Space: Key Features

Dynamic and Efficient

Conversation Maps

Capture E-mail

Conversations and

Attachments in SharePoint

(patent)

Follow Conversations

with External People

SharePoint Site

Starting a conversation about an issue

Select E-mail Recipients

Issue Properties and link automatically included in message

Write the message…

Recipients receive the message as an email

Email contains Information

and Actions about the issue

and the context

Custom Mail Templates

Recipients can reply from their email

Attachments are automatically replaced by links to SharePoint

File the message in a SharePoint folder in 1

click

Retrieve the SharePoint site or start a new conversation with right-click or drag-and-drop

Discussions are associated with the issues

E-mail attachments are captured in the SharePoint doc lib

You can retrieve the discussion directly

Discussions are tracked in visual interactive maps

User Adoption: Accelerate the Learning Curve

Emails

Intra

net /

Col

labo

ratio

n to

ols…

Utilization Rate

Time

MailSpace

MAILSPACE EFFECT

#1 Cause of SharePoint

Project Failures

MailSpace: Key Benefits

ADOPTION Accelerate SharePoint Adoption

TRACEABILITY Reconcile e-mail & SharePoint collaboration processes

SAVE STORAGE Capture and replace attachments by links to SharePoint automatically

EXTERNAL COLLABORATION Track external interactions in internal SharePoint

Conversation Space: Fundamentals

Conversation

Space

Conversation Space: Key Features

Dynamic and Efficient

Conversation Maps

Capture E-mail

Conversations and

Attachments in SharePoint

(patent)

Follow Conversations

with External People

The SharePoint Conversation Space Approach: Map E-mail or Online Conversations in SharePoint

Project X

The SharePoint Conversation Space Approach: Map E-mail or Online Conversations in SharePoint

Everyday, manage: Problems Ideas InformationTo lead them todecisions and toactions

Generation of discussion summaries

Conclusion and decision follow-up

Structured conversations within the group

Business Issues

Knowledge Dashboards

Feedback Requests

Repository of attached files

Mapping of exchanges

Search Engine

Sort Messages

Conversation

Space

MindUP: Key Benefits

PRODUCTIVITY Structure interactions to make them efficient and improve follow-up

TRACEABILITY Reconcile e-mail & SharePoint collaboration processes

SAVE STORAGE Capture and replace attachments by links to SharePoint automatically

EXTERNAL COLLABORATION Track external interactions in internal SharePoint

Demo

Demo: SharePoint Site Home with MindUP

Let’s start an e-mail discussion in the project

Who is involved in this discussion

Write Message

Validate Decomposition in Items

Now Discussion can be Followed in SharePoint

People Use Their Usual E-mail!

Any E-mail ClientNothing to install

Option: MindUP for Outlook Plug-in

Menu or Drag & Drop allow starting a new discussion or publishing information to SharePoint

E-mails can be automatically sorted in a folder associated To the SharePoint site

People Simply Reply from the E-mail

People Simply Reply from the E-mail

People Simply Reply from the E-mail

Attachments will be added to SharePoint

E-mail automatically added to map in SharePoint

E-mails and attachments are automatically made available from SharePoint

Add Attachments to SharePoint’s Libraries

Add Attachments to SharePoint’s Libraries

Search Engine

SharePoint webpart our integrated in MOSS SearchCenter

Facts: Meetings

Knowledge workers spend25 to 80% of time in meetings

They evaluate their own meetings’ productivity to between 33% and 47%

Mails received and read by attendee X

Mails received and read by attendee Y

Mails about the meeting’s topic

Advantage : MindUp makes preparing meetings easy

1-click generation of a summary of all messages on a

particular topic

A

Feature : Generation of Summariesof exchanges to prepare and support meetings

Rationale

SharePoint 2010 Social Network

People’s profiles & expertise directory

Connections

Tags & notes

Þ No « Reply »

Þ No Conversations

Þ No link with e-mail

Þ No ability to work with external people

SharePoint 2010 with SocialFactor

Reuses Profiles, Connections & Tags

Adds Conversational Capabilities

Þ 100% integrated in SP2010 profiles, no redundancy

Þ People receive newsfeeds, can interact and reply to each other!

Þ People can follow & reply by email

Þ People can invite external people by email

Need : Foster Productive Interactions in the Social Network

Add Advanced Conversation Capabilities to SP 2010 Enterprise Social Network

Start Conversations with Targeted Audience

Public Conversations Private Conversations

Exclusive: Involve people from outside the Social Network or outside the organization!

Hashtag support:

Receive and Reply to Messages in the Newsfeed

Track Conversations on Visual Maps

Other Features

• Links with MailSpace or MindUp Community Conversations

• Conversation Tagging

• Involve people via e-mail

• Involve external people (option: BusinessGuest)

• Attachment support (including via e-mail)

• Social Search to recommend people to involve or invite in conversations