presentation calinda productive collaboration nov2010 en
TRANSCRIPT
About Calinda Software
• Created in 2007
• Mission: Make enterprise collaboration productive
• 1 International Patent
• Global Strategic Partnership with Microsoft
• World’s #1 SharePoint conversational solution at Microsoft’s SharePoint 2010 SocialFest
• Some Reference Customers:
Needs & Solutions
Mail + Network
Drive
Mail + ECM
Mail + Collaboration
Enterprise Social Network
Current Collaboration Tools
Key Success Factors
Share email attachments in SharePoint without
duplicating them
Foster SharePoint adoption by linking the emails to it
Boost the productivity of collaboration and improve
decisions
Collaborate efficiently in the SharePoint 2010 social
network
Options and additional solutions
BusinessGuest :
First level of extranet without the issues in security, network architecture and costs of an extranet
Outlook Add-In :
Interact with the collaboration platform from Outlook folders
Stay in touch with SharePoint from mobile devices (Blackberry, iPhone, Android, WP7).
MailSpace Business Case
« We needed to build a collaborative SharePoint workspace with 6 partners who never used it. Adoption was key! »
“100% SharePoint adoption with no training! I animated the group from SharePoint, but people started from their usual email, and migrated to SharePoint just as they needed it. They would retrieve all conversations and attachments well organized in the team sites!” –Group Leader
MindUp Business Cases
« We didn't know how to create a shared collaborative workspace, without requiring our users to change their habits and adopt a new tool »
“We didn't know how to create a shared collaborative workspace, without requiring our users to change their habits and adopt a new tool.We saved a tremendous amount of time managing the project. The time spent in meetings was cut by 50%.” –Project Manager
« We needed to optimize collaboration and reporting in a large research project with 19 partners »
“Where I would have wasted hours sorting out emails, I can generate a summary of the latest exchanges on a particular topic in just one click! Feedback from our users is very positive, and this allows us to switch to a collaborative mode very easily.” – Project Manager
SocialFactor Business Case
« Our SharePoint 2010 Enterprise Social Network, designed to make our employees closer to each other, needs additional conversational capabilities to foster interactions »
“Easy to use, Secure and Open, SocialFactor fosters interactions in the social network and allows to expand the reach of the social network to people inside or outside the organization via email” – Corporate HR
Global Fortune 500 Company
Architecture
Mail server
POP3 / IMAP / SMTP
Or MS Exchange MAPI
https
A) Virtual ApplianceB) Same computerC) Other computer
Calinda serverSharePoint server
Solution Package
Rationale
Without MailSpace
Adoption: everybody must switch to SharePoint simultaneously. This never happens.
SharePoint becomes a repository of « official » documents and collaboration happens in the email.
Þ No capitalization
Þ No traceability
Þ Duplicated documents & version mistakes
Þ Email overload & confusion
With MailSpace
Only the group leader needs to adopt SharePoint. Others start working from their email.
As they need it, users start using SharePoint one by one, where all conversations and attachments have been captured
Þ Progressive adoption
Þ Full traceability
Þ Attachments replaced by links
Þ Work with external people easily
« Connect SharePoint to people’s email to foster the progressive adoption of SharePoint and easily build a collaborative workspace that centralizes and traces all important data »
MailSpace: Fundamentals
Conversation Space: Key Features
Dynamic and Efficient
Conversation Maps
Capture E-mail
Conversations and
Attachments in SharePoint
(patent)
Follow Conversations
with External People
SharePoint Site
Starting a conversation about an issue
Select E-mail Recipients
Issue Properties and link automatically included in message
Write the message…
Recipients receive the message as an email
Email contains Information
and Actions about the issue
and the context
Custom Mail Templates
Recipients can reply from their email
Attachments are automatically replaced by links to SharePoint
File the message in a SharePoint folder in 1
click
Retrieve the SharePoint site or start a new conversation with right-click or drag-and-drop
Discussions are associated with the issues
E-mail attachments are captured in the SharePoint doc lib
You can retrieve the discussion directly
Discussions are tracked in visual interactive maps
User Adoption: Accelerate the Learning Curve
Emails
Intra
net /
Col
labo
ratio
n to
ols…
Utilization Rate
Time
MailSpace
MAILSPACE EFFECT
#1 Cause of SharePoint
Project Failures
MailSpace: Key Benefits
ADOPTION Accelerate SharePoint Adoption
TRACEABILITY Reconcile e-mail & SharePoint collaboration processes
SAVE STORAGE Capture and replace attachments by links to SharePoint automatically
EXTERNAL COLLABORATION Track external interactions in internal SharePoint
Conversation Space: Fundamentals
Conversation
Space
Conversation Space: Key Features
Dynamic and Efficient
Conversation Maps
Capture E-mail
Conversations and
Attachments in SharePoint
(patent)
Follow Conversations
with External People
The SharePoint Conversation Space Approach: Map E-mail or Online Conversations in SharePoint
Project X
The SharePoint Conversation Space Approach: Map E-mail or Online Conversations in SharePoint
Everyday, manage: Problems Ideas InformationTo lead them todecisions and toactions
Generation of discussion summaries
Conclusion and decision follow-up
Structured conversations within the group
Business Issues
Knowledge Dashboards
Feedback Requests
Repository of attached files
Mapping of exchanges
Search Engine
Sort Messages
Conversation
Space
MindUP: Key Benefits
PRODUCTIVITY Structure interactions to make them efficient and improve follow-up
TRACEABILITY Reconcile e-mail & SharePoint collaboration processes
SAVE STORAGE Capture and replace attachments by links to SharePoint automatically
EXTERNAL COLLABORATION Track external interactions in internal SharePoint
Demo
Demo: SharePoint Site Home with MindUP
Let’s start an e-mail discussion in the project
Who is involved in this discussion
Write Message
Validate Decomposition in Items
Now Discussion can be Followed in SharePoint
People Use Their Usual E-mail!
Any E-mail ClientNothing to install
Option: MindUP for Outlook Plug-in
Menu or Drag & Drop allow starting a new discussion or publishing information to SharePoint
E-mails can be automatically sorted in a folder associated To the SharePoint site
People Simply Reply from the E-mail
People Simply Reply from the E-mail
People Simply Reply from the E-mail
Attachments will be added to SharePoint
E-mail automatically added to map in SharePoint
E-mails and attachments are automatically made available from SharePoint
Add Attachments to SharePoint’s Libraries
Add Attachments to SharePoint’s Libraries
Search Engine
SharePoint webpart our integrated in MOSS SearchCenter
Facts: Meetings
Knowledge workers spend25 to 80% of time in meetings
They evaluate their own meetings’ productivity to between 33% and 47%
Mails received and read by attendee X
Mails received and read by attendee Y
Mails about the meeting’s topic
Advantage : MindUp makes preparing meetings easy
1-click generation of a summary of all messages on a
particular topic
A
Feature : Generation of Summariesof exchanges to prepare and support meetings
Rationale
SharePoint 2010 Social Network
People’s profiles & expertise directory
Connections
Tags & notes
Þ No « Reply »
Þ No Conversations
Þ No link with e-mail
Þ No ability to work with external people
SharePoint 2010 with SocialFactor
Reuses Profiles, Connections & Tags
Adds Conversational Capabilities
Þ 100% integrated in SP2010 profiles, no redundancy
Þ People receive newsfeeds, can interact and reply to each other!
Þ People can follow & reply by email
Þ People can invite external people by email
Need : Foster Productive Interactions in the Social Network
Add Advanced Conversation Capabilities to SP 2010 Enterprise Social Network
Start Conversations with Targeted Audience
Public Conversations Private Conversations
Exclusive: Involve people from outside the Social Network or outside the organization!
Hashtag support:
Receive and Reply to Messages in the Newsfeed
Track Conversations on Visual Maps
Other Features
• Links with MailSpace or MindUp Community Conversations
• Conversation Tagging
• Involve people via e-mail
• Involve external people (option: BusinessGuest)
• Attachment support (including via e-mail)
• Social Search to recommend people to involve or invite in conversations
