power point gap qbr
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TRANSCRIPT
12/10/09
RETEC
QBR WORKBOOK
2008
Q-2 Q-3 Q-4
TABLE OF CONTENT
1………………………………………………...QBR Letter
2………………………………………………...Quartly Review Q3/Q4
3…………………………………………………Recalls
4…………………………………………………PM Completion
5…………………………………………………SLA Q3
6…………………………………………………SLA Q4
7…………………………………………………IVR Questions
8…………………………………………………NTE Clarifications
9………………………………………………....Q2 Review
1
QBR LETTER
2
QUARTLY REVIEW
Q3 & Q4
3
RECALLS
4
PM COMPLETION
5
SLA STATUS
Q3
6
SLA STATUS
Q4
7
IVR QUESTIONS
8
NTE CLARIFICATIONS
9
Q2
REVIEW
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