plenary - building high performance teams - by steven lock

The CAAP® Model for Hiring and

Building High-Performance Teams

By Steven Lock

High Performance Strategist

FutureTHINK! Training & Consultancy

Singapore

International Labour Organisation (ILO)

• Less than 20 percent of Vietnam’s workforce is trained properly

• Many Vietnamese workers do not meet the requirements of the labormarket

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Look beyond Skills, Qualifications & Experience

The CAAP® High Performance Model

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Cultural Dimensions

Degree of Structure

Degree of Autonomy

Behavioural Values

Degree of Structure

Hierarchy (how deep)Span of Control (how wide)

Degree of Autonomy

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Empowerment Decision Making Gen Y

Behavioral Values

Result focused, internally competitive

vs

Loyalty, teamwork, collaboration

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When building High Performance Teams,

first consider Cultural Fit

Attitude

Tale of Two Shoe SalesmenSituation hopeless!

Nobody wears shoes!

Great opportunity!

They don’t have shoes!

Second, look for people with great Attitude

Aptitude

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Ability to:

Learn

Unlearn

Re-learn

Adaptable

Flexible

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive

to change.

~ Charles Darwin, “Father of Evolution”

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Third, look for those with great Aptitude

Personality

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Do not ignore Personality

How Do You Build a High Performance Team?

2 Steps

Hire the Right People

• Culture

• Attitude

• Aptitude

• Personality

Lead Them Right

• Build Trust

• Establish Communications

• Develop Understanding

• Foster Collaboration

The CAAP® High Performance Model

STEVEN LOCKHigh Performance StrategistFutureTHINK! Training & Consultancy LLP

+(65) 6827-9689 +(65) 9619-0816

As Featured on:

www.futurethink.com.sg

stevenlock@futurethink.com.sg