plenary - building high performance teams - by steven lock
TRANSCRIPT
The CAAP® Model for Hiring and
Building High-Performance Teams
By Steven Lock
High Performance Strategist
FutureTHINK! Training & Consultancy
Singapore
International Labour Organisation (ILO)
• Less than 20 percent of Vietnam’s workforce is trained properly
• Many Vietnamese workers do not meet the requirements of the labormarket
3
Look beyond Skills, Qualifications & Experience
The CAAP® High Performance Model
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Cultural Dimensions
Degree of Structure
Degree of Autonomy
Behavioural Values
Degree of Structure
Hierarchy (how deep)Span of Control (how wide)
Degree of Autonomy
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Empowerment Decision Making Gen Y
Behavioral Values
Result focused, internally competitive
vs
Loyalty, teamwork, collaboration
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When building High Performance Teams,
first consider Cultural Fit
Attitude
Tale of Two Shoe SalesmenSituation hopeless!
Nobody wears shoes!
Great opportunity!
They don’t have shoes!
Second, look for people with great Attitude
Aptitude
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Ability to:
Learn
Unlearn
Re-learn
Adaptable
Flexible
“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive
to change.
~ Charles Darwin, “Father of Evolution”
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Third, look for those with great Aptitude
Personality
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Do not ignore Personality
How Do You Build a High Performance Team?
2 Steps
Hire the Right People
• Culture
• Attitude
• Aptitude
• Personality
Lead Them Right
• Build Trust
• Establish Communications
• Develop Understanding
• Foster Collaboration
The CAAP® High Performance Model
STEVEN LOCKHigh Performance StrategistFutureTHINK! Training & Consultancy LLP
+(65) 6827-9689 +(65) 9619-0816
As Featured on:
www.futurethink.com.sg