pitchbook wpm-risk - 2009
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Software Project ManagementPuneet MehtaRajeev TiwariRatanjeet SinghSairam IyerSandeep Vadnere
SAP TESTING ALTERNATIVES-COST REDUCTION AND RISK ASSOCIATED
CURRENT ISSUES FACED BY IT DECISION MAKERS
ISSUES FACED
BY CIO’S AN
D CFO
’S
CIO’s and CFOs of
organisations
deploying ERP are
challenged by the
need to
Reduce total cost
of ownership
Convert their fixed IT assets
into variable
costs
Keep pace with the
latest innovation
s in technology and align
them to business
objectives
Find the most
relevant skill set for
efficient utilisation
of resources
supporting their ERP systems.
PROBLEM STATEMENT
CHALLEN
GE FACED
BY COM
PANY XYZ
XYZ Corp. needs a radical change in the current project plan vis-à-vis testing of the components. The present plan considers the internally hired experienced consultants to be able to complete the task but at a higher cost. To overcome
this following alternatives have to be evaluated.
PROPOSED SOLUTION AND IMPLEMENTATION
PROPO
SED SO
LUTIO
NProposed SolutionDecision Description Application
1Application 2
Outsourcing decision The decision underlines outsourcing the testing to some testing providers keeping track of them so as to finally arrive at an effective and cost effective solution with risk mitigation being taken into account.
Solution providers Leverage automated testing services from a testing provider say ABC:
Applications Automated testing applications from ABC (hypothetical vendor)
ABC TestDirector software, software and ABC PPM Center software.
ABC QuickTest ABC LoadRunner
SOLU
TION
BENEFITS
Solution Benefits
Benefit Description Case Study 1
Case Study 2
Service Improvements •Establishing a Test Centre of Excellence. •Aligning IT projects with business needs
ABC tools ABC tools
Better Control and risk mitigation
•Implementing better control of SAP environments and mitigating risk.•Providing a complete project methodology that defines a robust testing strategy.
Stability /IT governance •Delivering operational performance and service availability by taking a business-centric approach to measuring, managing, and maximising IT services. •Instigating IT Governance client initiatives to ensure delivery of projects that enable business growth and align IT strategies to business goals.
ABC ’S SAP CAPABILITY PROFILE
SAP CAPABILITY OF ABC
SAP Capability of ABC
Vendor profile Description Case Study 1
Case Study 2
Core area of expertise Major international force in SAP testing services. One of the few companies with global testing partner status
ABC tools ABC tools
Portfolio Full service SAP portfolio with key focus on testing services, including key industry sectors and key competence areas
Skill level and presence Support more than 100000 end users worldwideMulti-skilled teams –applications, technical, advanced business application programming (ABAP), SAP-certified consultantsCore SAP support centres in the UK, France, Netherlands, Portugal, India Philippines, Morocco, Czech Republic
IMPLEMENTATION PLAN
IMPLEM
ENTATIO
N PLAN
Implementation Plan
Automated test tool Description Benefits 1 Benefits 2ABC Test director ABC TestDirector is a
complete project methodology that establishes a testing strategy for SAP implementation. It provides real-time visibility into application readiness and enables consistent quality processes. In fact, it forms the backbone of Test Centre of Excellence approach to SAP.
Quality Scalability
ABC Quick test ABC QuickTest Professional is used to undertake regression test automation. Automated testing has delivered significant benefits to the clients, particularly those once fully reliant on manual testing. By deploying ABC TestDirector and ABC QuickTest
Regression automation
Ease of integration
Combined Approach By deploying ABC TestDirector and ABC QuickTest Professional, we can have confidence in the reliability of its IT applications.
IMPLEM
ENTATIO
N PLAN
Implementation Plan
Automated test tool
Description Benefits 1 Benefits 2
Combined Approach
By deploying ABC TestDirector and ABC QuickTest Professional, we can have confidence in the reliability of its IT applications.
•Speed up testing to accelerate release•Allow testing to happen more frequently•Improve test coverage•Increase Go-Live confidence•Improve the reliability of testing•Define the testing process and reduce dependence on the few who know it
•Process Cost Reduction•Efficient processes and Automation reducing cycle time•Reduce cost of testing by reducing manual effort
COST RED
UCTIO
N IN
VOLVED
Support Cost Reduction
Single point contact to speed up testing
support
Reduce tool support & admin
costs
Test Execution Cost & Time Reduction through offshoring
RISKS ASSOCIATED AND MITIGATION PLAN
RISKS & M
ITIGATIO
N PLAN
Risks & Mitigation Plan
Risk type Types/Description Mitigation plans
Development Risk •Cost and Time Overruns•Possible Hidden Cost•Insufficient quality assurance•Poor project Management•Mediocre Technology
•Mature Methodology •Flexible process •Generally recognized industry standards•Process and Performance guidelines
Communication risk
•Time Consuming•Cultural Mismatch•Meeting client’s expectations
•Following Established Communication module •Cultural proximity •Experience in managing software outsourcing relations•Understand Business Values
RISKS & M
ITIGATIO
N PLAN
Risks & Mitigation Plan
Risk type Types/Description Mitigation plans
Security risk •Intellectual property•Business knowledge•Data privacy•Vendor’s infrastructure•End product security
•Protecting IP and sensitive data •Security infrastructure •Meeting contractual and legal requirements•Employing NDA’s
CONCLUSION
CHALLEN
GE FACED
BY COM
PANY XYZ
The decision to outsource the testing to some testing providers is no doubt cost effective but necessary due diligence before selecting the right outsourcing
partner
Taking care of risks involved and corresponding risk mitigation strategy is essential before undertaking any such outsourcing decision.
Thank You for your patience
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