outage management software: arm chair dispatching

Arm Chair Dispatching24 Hour DisSPatch Without a Dispatch Center

Jason Settle

Is this your dispatch chair?

Objective

• What?• Why?• When & Who?• How?

Pioneer Electric Cooperative, Inc.

• System– 13,000 meters– 2,700 miles of line– 4,900 sq miles of territory– 2 Offices / Districts– Porche / Calls Manager / DisSPatch

• Communication– Two-way radio– SouthernLinc

Arm Chair Dispatching

• What?– Using DisSPatch 24 hours a day without a

Dispatch Center.

Arm Chair Dispatching

• Why?– History behind choice

Arm Chair Dispatching

• When & Who Dispatches– Work Hours

• Engineering Coordinators– After Hours

• E&O Staff– V.P. of E&O, Operation Supervisors, System Engineer,

and Engineering Techs

Arm Chair Dispatching

• How?– Laptop– Connection to Office– Communication to Crew– Standby Supervisors

Connection to Office

• Preferred– DSL Service

• VPN Client– Will allow you to work as in office

• Will Work– Wild Blue

• Remote Desktop to Server or PC– Server allows for Multiple Clients

Communication to Crew

• Two-way Radio– 35 watt Base Station– Handheld

• SouthernLinc– Radio / Cell Phone

Standby Supervisors

• One Supervisor for System• Daily Rotation

– Mon. – Thur. – Fri. – Sun. Weekend days taken together

• Reimbursement– Daily Pay– Phone / Internet Bill

Arm Chair Dispatching

• Demo• Discussion

– Why and Why not

Arm Chair Dispatching

• Questions?

Jason Settlejsettle@pioneerelectric.com