osceola county tech training june 2014
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Welcome to Osceola County Technology TrainingFor Small Businesses, Governments and Nonprofits
Event Sponsored by:
Mobile, Internet and Social Media Statistics / Trends
Reference: "2013 Internet Trends Report", Kleiner Perkins Caufield & Byers, www.kpcb.com/insights/2013-internet-trends
116 million US Consumers use smartphones
150 times per day mobile phone users checks their devices
3x iPad growth rate compared to iPhone
Reference: "It's Time to Transform Your Marketing", Hubspot www.hubspot.com
78% Internet users do online product research
40% US smartphone owners compare prices while in-store, shopping
78% business people use their mobile device to check email
Speak Up National Initiative of Project Tomorrow
Top Social Media Sites & Tips on How to Use Them
Paradigm Shift
Reach People You Don’t Even Know
3 Things
1. Each platform has a distinct personality2. Many different platforms for different purposes3. Platforms may change, good communication does not
4/25/2014
Monthly Visits
Modified Support Model
Where The Digital Users Are
Creating & Sticking To A Social Plan
Photos & Video Drive the Most Engagement
Voice of a Friend – a place to share stories
Use photos
Mike LeFeve @MikeLeFeve Just received a letter from @mhumane saying that the money I raised on my Bday was sent to the field. Boy, does that feel super!
Tweeting links @ your charity’s donation landing page for every donation
• Twitter’s sorting mechanism• Add relevance to your
message• Create a filter for your
followers and the public• Tweetchats are organized
around #• Great place to “lurk” and
see how things work
• Join or create industry and local LinkedIn groups
• Join or create a LinkedIn event • Create forums within groups or events• Expand your LinkedIn reach with Twitter• Posting/finding jobs• Community outreach• Recruiting/Vetting team members
LinkedIn Group
LinkedIn Group
• Join or create industry and local LinkedIn groups• Join or create a LinkedIn event to share• Create forums within groups or events• Expand your LinkedIn reach with Twitter• Posting/finding jobs• Communicate opportunities/fundraising• Recruiting/Vetting board members or employees
• Ways that Google+ can change the way you connect with your audience:– Video conference other Google+ users with
Hangouts– Segment your partners & connections into
various Circles– Add and invite people to Google+ Events– Increase SEO/SEM – how Google searches for
things
Human focus with a message that evokes emotion
Call to action
1 to 5 minutes
Greener Grads
youtube.com/watch?v=Y1h7pQ-cyXo
Melling Engine Parts youutube.com/watch?v=rhfGkUDrk2I
Peanut Barrel youtube.com/watch?v=PZKKu8Rgfcs
Feature your visual content
Frequency of Posts
Social Media Tips• Spend time on social media– Set a timer and/or make an appointment
to get into the groove
• Interact with your followers
• Update your account frequently– Best practices can easily be found
• Share videos & photos
• Ask people to share • Promote on your website• Analyze analytics for ideas and failures
Customer Reviews: Get You Found Get You Customers
Tips on Business Review Websites
• Don’t wait around for the unhappy client to write a nasty review
• Request reviews from good customers
• Establish a presence on review sites
• Respond to negative reviews
Sales & Marketing Tools to Grow and Support Your Business
The Library of Michigan offers free online resources that the State of Michigan pays for at no cost to Michigan residents and businesses
• Create FREE business sales lists• size up your market • research your competition
What are QR Codes? How can I capitalize on using them for
marketing?
Reference: ComScore QR Codes
50% of smartphone users have scanned a Quick Response (QR) Code
60% of QR Codes scanning audience is male
37% of QR Code audience is aged 18 to 34 years old
Create a QR Code
1. Go to www.qr-code-generator.com2. Enter URL content3. Click generate code4. Download the QR Code graphic5. Add graphic to your print materials
Email Marketing
Email Marketing Tips
• Mobile or Bust• Keep Design Simple & Share• Like This• Expert Advice• Make Email Sign Up Easy• Permission Only
Connect With Us
Michelle LeFeve (@michellelefeve)Executive Director, Courtland Consulting, Strudell Studios Creative Division
linkedin.com/in/michellelefeve /Courtland Consulting
Adrienne Wallace (@adriwall)Project & Digital Director, 834 Design & Marketing
linkedin.com/in/adriwall /834 Design
Credits:• 50.nitrogr.am• 911branding.com• 834 Design & Marketing• blog.linkedin.com• blog.twitter.com• Copyblogger.com• Courtland Consulting• DeVries Blog• Digital Information• inkthemes.com• instagram.com/press/• Ipsos OTX and Ipsos Global @dvisor• mashable.com• nytimes.com• quantcast.com/linkedin.com• Socialmediaexaminer.com• statisticbrain.com• The Content Marketing Institute• twitter.com• Wildfire
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