open for business magazine - december13/january 14 issue
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FOR BUSINESS
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THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNG…PROMOTiNG…iNFORMiNG BUsiNEss
VOlUME 12, issUE 6UsA $3.95
CANADA $6.95
Leading LadiesThe increasing economic impact of women entrepreneurs and business owners
FEATURES
6 Women business owners give insight
into their lives and their businesses.
8 Jane Hoselton talks about how
community involvement has become
an important part of RBC Wealth
Management’s mission.
16 Past winners of the Woman
Business Leader of the Year
Award share tips for success.
18 Three companies named
finalists for the Bold Steps
Award recognizing
Eugene-based sustainable
businesses.
COLUMNS/ DEPARTMENTS
5 CHAMBER@WORK
20 BUsiNEss NEWs
26 FOOD FOR THOUGHT
ADVERTisER iNDEX
Publisher
David Hauser, CCE
Editor
Susan G. Miller, Director of Publications & Information Systems
Eugene Chamber Executive Committee
Sheryl Balthrop, Chair Gaydos, Churnside & Balthrop PC
Tom Herrmann, Chair-Elect Gleaves Swearingen LLP
Marvin Re’Voal, Past-Chair PCB Insurance
Cathy Worthington, Treasurer Worthington Business Services
Advertising
Eugene Area Chamber of Commerce 541.484.1314
Design/layout
Asbury Design 541.344.1633
Printing
TechnaPrint, Inc. 541.344.4062
Eugene Area Chamber of Commerce
1401 Willamette St. Eugene, OR 97401
541.484.1314
www.Facebook.com /EugeneChamber
Open for Business: A publication of the Eugene Area Chamber of Commerce (USPS-978-480).
Open for Business is published bimonthly by the Eugene Area Chamber of Commerce in February, April, June, August, October and December. Circulation: 3,800.
Open For Business © 2013
The subscription price is $25, included in membership. Periodicals Postage Paid at Eugene, OR.
POSTMASTER: Send address changes to Eugene Area Chamber of Commerce, P.O. Box 1107, Eugene, OR 97440-1107
FOR BUSINESS
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THE EUGENE AREA CHAMBER OF COMMERCE: CElEBRATiNG…PROMOTiNG…iNFORMiNG BUsiNEss
VOlUME 12, issUE 6UsA $3.95
CANADA $6.95
Leading LadiesThe increasing economic impact of women entrepreneurs and business owners
ON THE COVER >>
10 Female entrepreneurs are starting
new businesses at twice the
rate of their male counterparts, finding
opportunities to achieve work-life balance,
and positively influencing cultural attitudes.
Pictured: Kiki Prottsman, Executive Director
of Thinkersmith; J. Ingrid Kessler,
Co-owner of Emergency Veterinary Hospital;
and Jane Hoselton, Vice President of RBC
Wealth Management.
Photography by David Loveall www.loveallphoto.com
Art Direction by Asbury Design www.asburydesign.net
contentsD E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4
17 Arts and Business Alliance23 Austin Family Business Program22 City of Eugene24 Downwind Development 7 Energy Trust of Oregon 27 Eugene Airport 20 Evergreen Roofing
14 Eugene Water and Electric Board9 Feeney Wireless 19 Harrang Long Gary Rudnick PC4 Hershner Hunter LLP21 Isler CPA 28 Kernutt Stokes
21 LCC Small Business Development Center & Employer Training Services 15 McKenzie-Willamette Medical Center2 Pacific Continental Bank 23 ServiceMaster Commercial Cleaning
12 Sittner & Nelson LLC Comprehensive Wealth Management 20 Summit Bank 13 TechnaPrint 2, 25 Trillium Community Health Plan 22 University of Oregon
$PAC-068_Lend-EUGENE_EugChamb-OpenforBusiMag_4C_7.375x4.8125_Jun-July2013.indd 1 4/24/13 3:04 PM
hink well. Be well.™
www.trilliumchp.com
541-431-1950800-910-3906
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hanks for hiring us to care for your small business employees.
The Belle Sorelle owner Teresa Hentze
shares her business insights. Page 6
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 5
C H A M B E R @ W O R K
Chamber travels to China
The Eugene Chamber took 50 travelers
to China this fall to see the world’s fastest
growing economy. The group enjoyed
sightseeing in Beijing, Suzhou, Hangzhou
and Shanghai. In addition to traditional
cultural sites such as the Great Wall and
Forbidden City, travelers were able to
tour some longstanding industries in
China such as Jade, Silk, Embroidery and
Chinese medicine. Next year the Eugene
Chamber will lead a trip to Hong Kong
and Bangkok. Information on those trips is
available by contacting Pat May,
541-228-5642.Participants in the Chamber’s StartUp Weekend work on their business plan.
2013 Business Expo takes the temperature on regional economic prosperity
After months of planning and
preparation, 164 exhibitors finally
saw all of their hard work pay off
at the 2013 Eugene Business Expo.
Nearly 1600 attendees visited
exhibitors’ booths to learn more
about local businesses. The 2013
Expo had the largest turnout in the
event’s history, signaling that our
region’s economy is bouncing back
and that our businesses are excited
to get back out in front of the
community. The Expo showcased
many long-time, returning
exhibitors as well as dozens of new
exhibitors and new companies.
Investing in tomorrow’s talent
The Chamber encourages collaboration that drives productivity,
especially among startups. That’s why the Chamber works to
connect early-stage entrepreneurs to the networking and educational
resources they need to launch high-growth businesses. During the
last three months we hosted five early- and concept-stage companies
and provided opportunities for peer mentoring and access to
education that help start-ups achieve more and spend less. This
kind of forum sets the stage for individuals to hear the problems and
challenges other founders are facing and collaborate with each other
to find solutions.
Jerrod Riddle, infinity lending solutions, won the grand prize drawing donated by the Hilton Eugene and the Eugene Airport at the Expo. shown here with lindsay Wheatley and Julie saul of the Hilton and Kaitlin Hunter of the Eugene Airport.
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6 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
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Five questions for…We asked two women business owners to respond to five questions that give insight into their lives and their businesses
Teresa HentzeOwner, The Belle Sorelle, www.thebellesorelle.com
1. What is the most important thing people should
know about your business?
The Belle Sorelle is an eclectic boutique with French-
inspired home and gift items. But it isn’t just a great
place to shop – it’s a place where women can make
meaningful connections with other women. We are all
“belle sorelle,” or “beautiful sisters!”
2. What has been your greatest challenge at work?
Keeping up with tasks as a sole proprietor – inventory,
bookkeeping, keeping things looking fresh, special
orders – can be a challenge, but it also makes it more
rewarding.
3. What is your favorite part of the job?
I love meeting interesting new people every day.
Everyone has something about them that is fascinating!
4. What do you like best about the Eugene Chamber?
The Chamber’ doesn’t just offer programs for business
people, they offer services and support that help you
create and pursue opportunities!
5. What do you do in your free time?
I enjoy just about anything in the outdoors – biking,
hiking, walking, running and gardening. I also love to
travel and spend time with my family.
Beverly AndrewsOwner, Doncaster Clothing & Accessories
www.doncaster.com
1. What is the most important thing people should
know about your business?
I provide a highly personalized service and a convenient
way for time-challenged women to shop for beautiful
clothing and accessories from Doncaster, the oldest
direct apparel company in the U.S.
2. What has been your greatest challenge at work?
Getting women to see Doncaster for the first time. Once
they’ve been introduced to the high quality clothing
and accessories we offer, they appreciate the company’s
couture-inspired designs for the “real” woman.
3. What is your favorite part of the job?
Working with women to help them look their best and
express their individuality.
4. What do you like best about the Eugene Chamber?
The Chamber provides an opportunity to meet interesting
people from a wide variety of businesses. It also helps me
learn about the local community and what is happening.
5. What do you do in your free time?
I enjoy being an active participant in local service
groups, such as Zonta Club of Eugene and Eugene
Symphony Guild.
8 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
PH
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S M A L L B U S I N E S S S P O T L I G H T
Financial goals, community valuesFinancial advisor Jane Hoselton’s firm reflects stewardship values with a local committment
Jane Hoselton, vice president, finan-
cial advisor and branch director of RBC
Wealth Management’s private client
group, began her career in the financial
services industry while she was still in
college. Working alongside her father
while attending the University of Or-
egon, the job began as a means to pay
for her education but quickly became
her passion.
“I ended up really liking the industry
and I met incredible people along the
way who helped shape my career path,”
explains Hoselton.
Forty-one years later, she still enjoys
the business. Together with her busi-
ness partner, Tom Hannah, Hoselton
and her experienced team provide
wealth management services for fami-
lies.
They specialize in providing tailored
strategies and attentive service to help
clients “build, preserve, enjoy and share
wealth” at all stages of their lives.
In addition to helping their clients
achieve financial success, Hoselton
says promoting community involve-
ment is an important part of RBC Wealth
Management’s mission.
“We have employees serving on the
boards of local non-profit organizations,
as well as giving their time to help with
fundraising efforts in our community,”
says Hoselton, who serves on the board
of directors for Court Appointed Special
Advocates (CASA) of Lane County and
the Women’s Association of Financial
Advisors. “We believe in being good
stewards in the community and are
passionate about serving organizations
that make a difference.”
RBC Wealth Management has more
than 5,000 employees in North Amer-
ica, and Hoselton’s office employs 19 in
Eugene. The firm’s broad range of capa-
bilities stem from their respected global
leader, Royal Bank of Canada. Hoselton
is proud that the firm’s character and
culture are “reflected in our steward-
ship values and deep commitment to
responsibly managing the assets our
clients entrust to our care.”
Hoselton’s commitment to clients,
colleagues and community has helped
RBC Wealth Management develop long-
lasting relationships, making the com-
pany a leader in the field and earning it
recognition as one of the world’s top 10
largest wealth managers.
Jane Hoselton started in financial services working alongside her father.
I can’t fly.And I don’t have superhuman strength. But with my laser focused mind and the help of my sidekicks at Feeney Wireless, we’re making M2M communication as easy as flipping a switch.
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Eugene AreaChamber ofCommerce
1 0 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Women mean
businessEntrepreneurship is helping women
create their own opportunities, achieve work-life balance, and positively
influence cultural attitudes
NATIONWIDE, female entrepreneurs are
starting new businesses at twice the rate
of their male counterparts. According to
The 2013 State of Women-Owned Busi-
nesses Report, commissioned by Ameri-
can Express earlier this year, privately
held women-owned firms are the only
businesses that have created a net increase in employment outside of
large, publicly traded corporations during the past six years.
In Oregon, women-owned businesses account for approximately 30 percent
of all firms, with that number growing slightly faster in the Portland and Eugene
metro areas. The increase in the number of local businesses headed by women
is one of the many reasons the Eugene Chamber of Commerce developed its
Women Business Leaders program, which provides women an opportunity to
meet, advise and support each other to promote their success. It should come as
no surprise that a high percentage of nominees for the program’s annual Women
Business Leader of the Year Award are entrepreneurs.
Clearly, women represent a significant economic force in Oregon. While
the “gender gap” remains a very real issue in the professional world, many feel
Kiki Prottsman, executive director of Thinkersmith and J. Ingrid Kessler, co-owner of Emergency Veterinary Hospital say running their businesses gives them a sense of achievement.
Story by Summer young Jelinek
Photo by David Loveall
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 1 31 2 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
entrepreneurship is helping women cre-
ate their own opportunities and achieve
their desired work-life balance while posi-
tively influencing cultural attitudes toward
women and work.
Developing Your Own Niche
For Kathy Smith, opening her own
business wasn’t an intentional goal so
much as it was the natural result of follow-
ing her passions.
“I was not highly directed in terms of
a traditional career path,” said Smith, the
owner of KJ Smith Associates, a marketing
and business development firm in Eugene.
“I just decided to study what I enjoyed do-
ing and my career progressed organically
from there.”
While obtaining her undergraduate
degree in English composition and litera-
ture at the University of Oregon, she was
an English as a second language tutor to
the children of an Arab entrepreneur. That
relationship led to her first professional job
as the national director of advertising for
a San Diego-based Arab-language real
estate investing magazine.
“It was a huge amount of responsibility
for someone so green,” Smith laughs. “But
it was a great opportunity that introduced
me to the field and put me on the path to
my current job.”
Smith returned to Eugene to work in
marketing and public relations for the
hospitality and healthcare industries for
thirteen years before returning to the UO
for her master’s degree in planning, public
policy and management. At that point, she
said, striking out on her own was the next
natural step.
“Starting my own business was a
means of creating a professional life more
to my choosing,” Smith said. “As you might
guess from the circuitous path I took to
where I am now, I enjoy working across
disciplines and traditional boundaries.
Being on my own has given me the op-
portunity to do that while helping my
clients launch and grow their businesses.”
With a systems-oriented view of mar-
keting and business development, Smith’s
firm specializes in developing strategies
for market entry and expansion. She said
she has always had a strong focus on
economic development; in addition to
her professional work, she served on the
Chamber’s economic advisory council
and the Blue Ribbon Task Force for Eco-
nomic Development, and recently joined
the Parenting Now! board of directors to
lead its social enterprise initiative to grow
revenues from sales of its parenting cur-
riculum.
“It’s gratifying to me – personally and
professionally – to help increase opportu-
nity in the community,” said Smith. “I feel
that I’ve been able to have a much more
significant impact by developing my own
niche.”
Doing What You love
It may not be surprising that as a veteri-
narian, J. Ingrid Kessler, D.V.M. has always
loved animals. But like Smith, Kessler said
she didn’t start out knowing what she
wanted to do professionally.
As an undergraduate, she studied the
classics at Cornell University and enjoyed
it so much she pursued her doctorate at
Stanford University. While there, she real-
ized her true calling while volunteering at
the local Humane Society.
“I found myself spending more time at
the shelter than studying at the library,” she
said. “I quickly realized my passion was for
animals and science, and that combina-
tion led me to veterinary school.”
After she completed her doctorate de-
gree in veterinary medicine at Michigan
State University, Kessler promptly moved
to Eugene and began working in a general
veterinary practice. Just 18 months into
her career, she was asked to fill in a shift
at the Emergency Veterinary Hospital in
Springfield
“I hesitantly agreed,” she said, “and
within an hour I was absolutely hooked!
My very first emergency was a very dra-
matic, life-and-death issue, but it was also
an easy fix. It felt so amazing to be able to
make a profound difference in the lives of
the animals and their owners…I just knew
it was what I wanted to do.”
Within two months, the hospital had
a full-time opening and Kessler took the
position. She and a coworker, Mark Mc-
Connell, D.V.M., eventually decided to
purchase the clinic and expand its hours
and services.
“Originally, the hospital was open
weekends, nights and holidays – when
other veterinarians’ offices were closed,”
she said. “But emergency medicine can be
very disruptive to a general practice, and
most don’t have the specialized equip-
ment to deal with traumatic or rare condi-
tions. Mark and I saw an opportunity to fill
“I feel that I’ve been able to have a much more significant impact by developing my own niche.”
– Kathy Smith Owner of KJ Smith Associates
“There are certainly challenges to owning your own business, but the payback is an incredible sense of achievement.”
– J. Ingrid Kessler Co-owner of Emergency
Veterinary Hospital
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D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 1 51 4 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Eugene AreaChamber ofCommerce
a need and jumped at it.”
Since purchasing the hospital in 2005,
Kessler and McConnell have steadily
grown their practice. Emergency Vet-
erinary Hospital is now a 24/7 enterprise,
and five years ago, they opened a second
clinic, Animal Urgent Care, on West 11th
in Eugene. They’ve grown from three
full-time veterinarians to nine and have
added an internal medicine specialist and
a dentist. With a staff of 45 people, they
work collaboratively with more than 50
referring veterinarians who turn to them
for emergencies and special situations.
“There are certainly challenges to own-
ing your own business, but the payback is
an incredible sense of achievement,” said
Kessler.
striking the Right Balance
The flexibility to follow their own path
is a major motivator for many female en-
trepreneurs, said Kiki Prottsman, execu-
tive director of Thinkersmith.
After her divorce, the single mom of
two active young boys struggled with
reentering the workforce. She wanted a
job that could support her family and be
professionally rewarding while still allow-
ing her to spend time with her children.
“I started to realize that, like a marriage,
you shouldn’t settle for a job just because
you feel you need to fill the space – you’ve
really got to be in love,” Prottsman said.
“Most nine-to-five jobs weren’t going to
give me what I needed to be happy, and I
knew I’d be better off on my own.”
A Eugene native, she returned home
from Seattle to get her master’s degree
from the University of Oregon in com-
puter science. While considering her next
move, inspiration struck when Prottsman
was researching music lessons for her
children.
“Music is this wonderful thing that
people are really passionate about,” she
said. “I feel the same way about computer
science, and wished more people could
experience it as the creative, expressive
medium it really is. And suddenly the idea
for Thinkersmith just clicked!”
Prottsman thought that if she could
make computer science less scary by
teaching it through fun games and hands-
on exercises, she could make it more
accessible to people – including under-
represented populations like women and
older individuals.
“If you just drop people into computer
programming, they tend to shut down,”
Prottsman said. “Thinkersmith creates a
bridge that helps people learn computer
science in an intuitive and exciting way.”
With the help of corporate sponsorships
from companies like Emberex, Google
and Code.org, Prottsman has developed
successful classroom outreach initiatives
and will be unveiling free online lessons
anyone can use this December. Her next
goal is to launch a capital campaign to cre-
ate a facility in Eugene where people of all
ages and abilities – including school-age
children, seasoned programmers and se-
nior citizens – can access the equipment,
software, instruction and support they
need to build their computer skills.
Prottsman said that balancing the de-
mands of her growing organization and
energetic kids can be a challenge, but the
flexibility of her job helps her stay true to
her priorities.
“I work at home in the afternoons when
the kids are out of school. Sometimes
I miss meetings to go to the pumpkin
patch; sometimes I miss soccer games to
go to meetings,” she said. “But at the end of
the day, my kids are my ‘magnetic north’
and focusing on that always centers me
and gives more purpose to what I’m doing
professionally.”
We’ve Come a long Way
Smith, Kessler and Prottsman all say
there have been moments when, even as
business owners, they’ve encountered
unique challenges as women.
“It’s unfortunate, but some people are
still less likely to immediately perceive me
as a decision-maker,” said Kessler.
“But,” she added, “I think women have
more opportunity now than we ever have.
Even now, cultural attitudes are changing
to open the door for women to pursue their
creative and analytic passions without re-
striction. Change doesn’t happen overnight,
but I think we’re seeing more women mov-
ing up the ranks, blazing their own paths
and encouraging those behind them.”
Smith added that while there have
been a few times she experienced some
stereotypical “woman in a man’s world”
situations, the most significant challenges
she’s had are those that any professional –
male or female – must face.
“Part of being successful is facing unfa-
miliar and uncomfortable situations,” she
said. “Learning from my mistakes, prepar-
ing and being open to change have helped
me grow and develop the confidence to
face any professional challenge that comes
my way – and actually enjoy it!”
In addition to commitment, work
ethic and intelligence, Smith advises other
women to understand themselves and
lead with their strengths. Prottsman adds
that women shouldn’t be afraid to “let out
their inner lion.”
“Sometimes, women’s instinct to keep
the peace prevents us from making prog-
ress,” said Prottsman. “Be stronger than
you think you are and you’ll be amazed at
what you can overcome.”
“You shouldn’t settle for a job just because you feel you need to fill the space – you’ve really got to be in love. I knew I’d be better off on my own.”
– Kiki Prottsman Executive director of Thinkersmith
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In the spirit of encouraging young women in business, we asked several past winners of
the Woman Business Leader of the Year Award to share their thoughts about what they
think is the most important thing young women in business need to know.
Sarah Maisel and C
raig Chee
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T H I N G S T O K N O W
Tips for women in business
“I’m a big believer in
asking forgiveness
instead of permission.
Young women in the
workforce today should
respect the hard work that
has come before them,
but should continue to
push the boundaries
that are still placed
on working women. I
also recommend that
women dress and act
based on the job they
WANT, not the one they
currently have.”
Anne Marie levis
President – Creative
Director
Funk/Levis & Associates
2012 Woman Business
Leader Award Winner
“Women in business can
achieve ANYTHING they
set their minds to, but
they should do it their
way. Be proud of what
you bring to the table as
a strong woman. A new
generation of powerful
women is pushing their
agenda and showing
the world that women
can achieve the success
they want the way they
want – working just as
hard as or harder than
men, but not necessarily
working in the same way.
Women need to demand
employers give them
flexibility, and measure
them on progress and
results, not on face time
spent in the office. “
sabrina Parsons
CEO
Palo Alto Software
2010 Woman Business
Leader Award Winner
“Be ready to work harder
and do more prepara-
tion than your male
counterparts, especially
if your interest is in a
non-traditional field. You
will find that it is so worth
the extra effort when you
make your entrance with
confidence and poise.
Sometimes you won’t
really feel that way inside,
but you can pull it off
with a little practice. Don’t
try to be something you
are not or are not com-
fortable with. That will
show. There are many
opportunities for you out
there in the world. Try
to figure out your special
niche.”
Jeanne staton
President
Staton Companies
2009 Woman Business
Leader Award Winner
“Your opportunities are
limitless, so confidently set
your sights wherever your
heart leads. Pursue your
dreams with kindness and
humor, never fearing cri-
tique – for that is often the
springboard for growth.
If one door closes, open
another. Amidst the busy
daily whirl, remember to
enjoy the journey. The
things that matter most –
touching lives, caring for
others and God’s gift of
family and friends – can’t
be measured on a profit
and loss statement or a
resume. There will always
be something left on the
‘to do’ list, but those things
seldom truly matter. “
shirley lyons
Owner
Dandelions Flowers &
Gifts LLC
2011 Woman Business
Leader Award Winner
A W A R D S
Rudnick named Woman Business Leader of the Year The Eugene Chamber Women Busi-
ness Leaders program celebrated the
Woman Business Leader of the Year award
by announcing sharon Rudnick as the
2013 winner. Rudnick is Shareholder,
Owner and Attorney for Harrang Long
Gary Rudnick.
The other award finalists were:
Denise Ghazal, Market President of
Greater Eugene for Pacific Continental
Bank
Diana Bray, Marketing Manager for Val-
ley River Center
Megan shultz, Executive Director
of Court Appointed Special Advocates
(CASA)
Aimee Corey, Division Director for
March of Dimes
shelli Anderson, Vice President of Pa-
cific Benefit Consultants
All candidates were nominated for their
business success, career achievements
and contributions to the community. This
was the sixth year the Chamber celebrated
the award.
The past and present Women Business Leader of the Year winners are Shelli Anderson, Aimee Corey, Denise Ghazal, Sharon Rudnick, Megan Shultz and Diana Bray.
Eugene AreaChamber ofCommerce
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 1 91 8 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
E C O N O M I C D E v E L O P M E N T
Finalists named for “Bold Steps” AwardThe award recognizes businesses with a committment to people, planet and prosperity
The Eugene businesses, GloryBee Foods, Life Technologi
es and Rainbow Valley Design and Construction have been
named finalists for the re-envisioned Bold Steps Award. The
award recognizes Eugene-based sustainable businesses
and represents a partnership between The City of Eugene,
Eugene Mayor Kitty Piercy and BRING’s RE:think Business
program. It was recently updated from a semi-monthly
award to an annual award with a higher level of competition
and higher visibility for the finalists.
For the City of Eugene, sustainability means considering
and balancing all three aspects of the triple bottom line –
people, planet and prosperity – to address the community’s
present needs without compromising future generations.
The Bold Steps award recognizes businesses that embody
this vision and are taking bold steps in each area of the triple
bottom line.
Some highlights from this year’s finalists include:
• In 2012, GloryBee Foods reduced its use of propane,
natural gas, and water by 15%, 4% and 37% respectively, and
diverted 65% of all waste from landfills. The company offsets
100% of its electricity consumption with Renewable Energy
Certificates.
• Life Technologies created the The InnovatioNationTM
program connects employees with local schools to educate
and inspire students about careers in life science and has
achieved zero waste certification, diverting 93% of nonhaz-
ardous waste from the landfill.
• Rainbow Valley Design & Construction is installing
a bioswale retrofit at their offices and has a solar array that
generates one-half of their power. The company uses green
design principles in its work as a matter of course, includ-
ing the use of daylighting, passive solar and ventilation and
“rightsizing.”
To be considered for the Bold Steps award, businesses
must be certified through the RE:think Business program
by August of each year, then provide additional information
via the Bold Steps Award application. Bold Steps finalists
will receive public relations and marketing support about
the award and a professionally produced video about their
sustainable practices.
This year’s award winner will be announced at the May-
or’s State of the City Event in January, 2014. On that night,
the winning business will get to take the Bold Steps Award,
designed by local artist Jud Turner, back to their place of
business for the year.
Further information about the Bold Steps award and a link
to the application is available on the City of Eugene website
at eugene-or.gov/boldsteps. To learn more about RE:think
Business, go to BRING’s website at www.bringrecycling.org
and click on the RE:think logo.
harrang.com541.485.0220 (Eugene)
PORTLAND EUGENE SALEM
Business in Oregon is growing.
So are we.
Now is your chance to join our Eugene team.
Ranked Tier 1 NationallyProfessional Malpractice Defense
Ranked Tier 1 EugeneCommercial Litigation & Employment Law for Management
Ranked Tier 1 Portland Appellate Law
Ever wonder what it would be like to be able to live in Eugene but have access to clients throughout the state and beyond?
Years ago, we did too. Then we created that reality.
If you share our vision and have the desire to maximize your talents, we want to talk with you.
We are looking for experienced business attorneys to join our growing business practice in Eugene.
Call Sharon Rudnick or Lee Lashway... even if just for coffee, to find out more. It could be the most exciting cup of coffee ever.
Or visit us online and check out our “Careers” page to see all our lateral attorney opportunities.
Eugene AreaChamber ofCommerce
The Bold Steps trophy is made of recycled metal and wood reclaimed from the former benches at Cuthbert Amphitheater.
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 2 12 0 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Court Appointed special Advocates (CAsA),
providing a powerful voice for abused kids,
announces the election of the following new
officers to its board of directors: John stacy,
U.S. Bank, president; Roger Cox, Selectemp,
vice president; lisa Korth, community
volunteer, past president; and Ted Utley,
Summit Funding, secretary/treasurer. CASA
has also elected five new members to the
board: Heather Bottorff, University of Oregon;
sharri da silva, PeaceHealth; shannon Richard, Department of Justice; Bill Whalen,
Summit Bank; and Connie Wonham (not
pictured), Lincoln Middle School. CASA has
hired two new staff member, Robben lyons,
volunteer coordinator, and Cristina Jaramillo,
administrative assistant.
www.casa-lane.org
John Mielke, owner of
KKNX Radio 840 AM,
was awarded the Oregon
Association of Broadcasters
(OAB) Broadcaster of
the Year award. Each
year, the OAB honors an
individual who has made significant and lasting
contributions to Oregon’s broadcast industry.
www.radio84.com
PROMOTiONs/NEW HiREsPhotos appear left to right from top.
Jul Orr Vocational services is proud to
announce that Janine de Paz, certified
rehabilitation counselor, has joined the team.
Janine is committed to helping qualified
employees obtain employment with local
employers. Janine is especially committed to
serving veterans like herself.
sharon Rudnick, shareholder with Harrang long Gary Rudnick PC, was recently
named Product Liability Lawyer of the Year
in Oregon in 2013 by Global Law Experts.
Rudnick was the only Oregon attorney to
receive this award and distinction. Craig J. Capon received an AV® Preeminent™ rating
from Martindale-Hubbell after a recent peer
review. AV® Preeminent™ is the highest
rating of professional excellence bestowed
upon a lawyer by his peers.
www.harrang.com.
Harrang long Gary Rudnick PC is pleased
to announce that John Roberts has joined
the firm as a litigation
associate in the Eugene
office.
www.harrang.com
Junior Achievement of Western Oregon
announced that Douglas sheffer, regional manager
at Pacificsource Health Plans, has been chosen
from more than 187,000
U.S. volunteers to earn the organization’s
premier award for volunteerism, the Silver
Leadership Award.
www.ja.org
www.pacificsource.com
Gleaves swearingen llP
is pleased to announce
that Howard F. Feinman
has joined the firm in
an Of Counsel role,
focusing his practice
on estate planning and
administration and all aspects of business
law and real estate law.
www.gleaveslaw.com
B U S I N E S S N E W S B U S I N E S S N E W S
Small Business Development Center 101 West 10th Ave., Suite 304, Eugene, OR 97401
541.463.6200 • LaneSBDC.com
Small Business Management
Program
an equal opportunity/affirmative action institution “Funded in part through a Cooperative Agreement with the U.S. Small Business Administration,
Oregon Business Development Department, and Lane Community College.”
Improve Your BusinessImprove Your Life
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 2 32 2 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Desmond Tee has joined the Oregon Medical Group Southtowne Medical Clinic as a family
physician. His medical areas of interest include
pediatrics and preventative medicine. Philip Chapa has joined Oregon Medical Group’s
Country Club Road Medical Center as a
certified physician assistant. He previously
worked in Fairbanks, Alaska.
www.oregonmedicalgroup.com
Heidi Albertson has been promoted to
national sports sales manager for the Hilton Eugene. Natasha Baker has been promoted
to director of group sales.
www.eugene.hilton.com
Mamie and John Arnold received the 2013
Community Star Award from Mercedes-Benz of Eugene. The award is presented annually
to a community leader whose dedication to
high standards and selfless service makes a
significant difference in the local community.
www.mbeugene.com
M. Callie Gisler has joined
Vox Public Relations Public Affairs as a public
relations associate. In
her new role, she will
assist in campaign
development and tactical
implementation, as well as develop digital
marketing strategies and manage social
media for the firm’s clients.
www.voxprpa.com
Cathryn stephens,
Eugene Airport deputy
airport director of airport
services, was elected
president of the Oregon
Airport Management
Association at the
organization’s fall conference.
www.flyeug.com
B U S I N E S S N E W S
Betty McKenzie
has recently been
promoted to
assistant director
of nursing for New Horizons in-Home Care.
www. eugeneinhomecare.com
Jennifer Nunley and Jeff Nunley
have joined sierra Pacific Mortgage,
opening their new Eugene location
as branch managers. Both previously
held the position of vice president with
Evergreen Pacific Mortgage.
www.sierrapacificeugene.com
Umpqua Bank announces the
following promotions: Terry Gent, divisional manager, Oregon and
California non-metro commercial
banking; Aaron Walker, regional
manager, Oregon non-metro
commercial banking; Jeff singer, Lane
County commercial banking center
manager; and Jennifer Morrocco,
commercial loan officer.
www.umpquabank.com
Caryn Kimble
has joined Roehl & Yi investment Advisors llC as an
investment advisor.
Kimble is a 25-year
veteran of the
investment industry and holds Series 7,
8, 63 and 66 licenses.
www.roehl-yi.com
B U S I N E S S N E W S
www.smcommercialclean.com
ServiceMaster Commercial Cleaning | Local Ownership - Local Employees | Large Company Resources
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At ServiceMaster Clean we offer highly efficient cleaning services designed to improve indoor air quality and protect employee health. And it is more than just using green cleaning products - with ServiceMaster Clean the cleaning process removes more cleaning process removes more dust and particulates from building air.
(541) 338-0101
Ihab M.K. ElzeyadiAssociate Professor Director, High-Performance Environments labSchool of Architecture and Allied Arts
When exploring environmental upgrades, public school districts in Oregon looked to the UO to develop sustainable, cost effective, environmental retrofit designs that would last. Through extensive research, Ihab M.K. Elzeyadi, Associate Professor and director of the High-Performance Environments lab (HiPE) at the UO Department of Architecture and his students created the Green Classroom Toolbox that includes varying climate zones and geographic earas. The goal? Make the toolbox available to school buildings around the state and across the country. Proof positive that the University of Oregon is green in more ways than one.
Bringing public schools the right tools. Right now.
EO/AA/ADA institution committed to cultural diversity.
FamilyBusiness360º
The Austin FAmily Business ProgrAm presents
EugEnE February 12, 2014 7:30 - 9 a.m.Trusts 101: An Introduction & Their Role in Family Business Succession PlanningMichael Harman, J.P. Morgan Private Bank
nEwPoRT March 18, 2014 7:30 - 9 a.m.what Your Kids want You to Know About the Family BusinessSherri Noxel, Austin Family Business Program
SAlEM April 24, 2014 7:30 - 9 a.m.Multiple generations working TogetherMark Wickman, Wickman Paterson Corrigan
What Will You Discover?
Complete information online. Space is limited. Register now!
business.oregonstate.edu/familybusinessonline800-859-7609
Does your business have what it takes?
They’re All Bold. But Only One
Will Take the Gold.
Find out who wins the Bold Steps Award at the 2014 State of the City Event.
D E C E M B E R 2 0 1 3 /J A N U A R Y 2 0 1 4 | O P E N F O R B U S I N E S S 2 524 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Quantum Health
has hired a new
Chief Executive
Officer, Jason Pellegrini. www.quantumhealth.com
level 32 Racing llC is owned and
operated by James Houghton, 2013
Co-Chair of the
Eugene Chamber
Greeters. Level 32
Racing is acquiring the portfolio of
running events, 14 unique road races
and a series of six trail races, previously
produced by Eclectic Edge Racing.
Pink Buffalo Racing,
a division of Pink
Buffalo Productions
LLC, and owned
by Piper Ruiz, is a
race management
company that
specializes in providing unique running
and walking events for participants of
all fitness levels. Their next event is the
Eugene Holiday Half Marathon & Hustle.
KUDOs
Court Appointed special Advocates (CAsA) has received the following
foundation grants over the past
several months to train and support
new volunteer advocates: Taco Bell
Foundation for Teens ($13,170); Cottage
Grove Community Foundation ($1,000);
and RBC Foundation – USA ($5,000).
www.casa-lane.org
NEW MEMBERs
When you join the Eugene Area
Chamber of Commerce, you become
part of a vibrant and prosperous
community of creative entrepreneurs,
forward-thinking innovators and
visionary business leaders. We’re
pleased to welcome these new
members who have chosen to take
advantage of the Chamber’s tools,
resources and expansive network to
grow their businesses:
Academy Mortgage Corp.www.academymortgage.com
Alight Communicationwww.linkedin.com/joannabartlettguistinaArnold lawwww.ArnoldLawFirm.com
Blue Bus Creativeswww.bluebuscreatives.com
Burley Design llCwww.burley.com
Core Business serviceswww.helpmecore.com
Cornerstone Tailgateswww.cornerstonetailgates.com
Dickey’s Barbecue Pit www.dickeys.com
Directors Mortgagewww.directorsmortgage.net
DocuTRAK imaging, inc.www.docutrakimaging.com
Eugene Mini storage/Attic storage/4Corners storagewww.nwselfstorage.com
Eugene Waldorf schoolwww.eugenewaldorf.org
General Credit service inc./Evolve Business solutions llCwww.general-credit.com
B U S I N E S S N E W S B U S I N E S S N E W S
Gravitylab Multimedia llCwww.gravlab.com/
Greek imagewww.greekimage.com
Gyros Gyros - Mediterranean Cuisinewww.facebook.com/pages/Gyros-VRC-Mall/561462543872736
Hemp shield Companywww.hempshield.net
Kingsley Court Retirement Centerwww. senioraffordablehousing.org
lane Arts Councilwww.lanearts.orglane Business Referral Partners
level 32 Racing llCwww.level32racing.com
lia sophia Jewelry - Kristin Quickwww.liasophia.com/KristinQuick
liberty Mutual insurancewww.libertymutual.com
Monte Nido & Affiliateswww.montenido.com
Mother ship Food Cart
Mutual of Omahawww.mutualofomaha.com
Nutriewww.successwith.automaticbody.com
Pacific Office Automationwww.pacificoffice.com
Payroll Resources llCwww.payrollresourcesllc.com
Pink Buffalo Racingwww.pinkbuffaloracing.comPower Up for Profitswww.PowerUpForProfits.com
Quantum, inc.www.quantumhealth.com
Riverwalk Apartmentswww.LiveRiverwalk.com
serviceMaster of Eugenewww.servicemasterofeugene.com
sierra Pacific Mortgagewww.sierrapacificeugene.com
Thinkersmithwww.thinkersmith.org
Titan Design & Construction llCwww.titan-design.com
Togo’s Great sandwicheswww.togoseugene.com
UNiFiED Human Resourceswww.unifiedllc.com
Upstart Crow studioswww.upstartcrowstudios.org
Urban Fab stylingwww.urbanfabstyling.com
Vista Counseling & ADHD Clinicwww.vistapsych.com
Young at Heart Balloon Artwww.oregonballoontwister.com
hink well. Be well.™
www.trilliumchp.com
541-431-1950800-910-3906
1800 Millrace Drive Eugene, OR 97403
hanks for sinking your teeth intoour Smiles Dental plan for small business :-)
Owner Representation Project Management
Eugene AreaChamber ofCommerce
2 6 O P E N F O R B U S I N E S S | E U G E N E A R E A C H A M B E R O F C O M M E R C E
Our Chamber’s mis-
sion focuses on the
promotion of a healthy
local economy by
influencing business success. Among
the strategies we have advanced in
pursuit of that mission is supporting
women-owned businesses.
Businesses led by women are and
will continue to have a noticeable
impact on the local economy. The
numbers tell the story: according to
the 2013 State of Women-Owned
Business Report commissioned by
American Express, women-owned
business are growing and positively
impacting the economy.
Between 1997 and 2013, when the
number of businesses in the United
States increased by 41 percent, the
number of women-owned firms
increased by 59 percent – a rate one
and a half times the national average.
Over the past six years, women-
owned firms have added an estimat-
ed 175,000 jobs to the U.S. economy.
In Oregon, the number of women-
owned firms has grown from 80,543
in 1997 to 120,800 in 2013 – a growth
of 50 percent. Women-owned
businesses in Oregon
provide over 100,000 jobs.
In 2006, the Eugene
Chamber created Women
Business Leaders (WBL) to
provide women business owners
and managers the opportunity
to meet, support, celebrate and
mentor one another in order to pro-
mote the success of their businesses.
The Chamber believes supporting
women-owned businesses – one
of the fastest growing categories of
small business – is good economic
development strategy.
With the support of sponsors
KeyBank and Jones & Roth CPA’s &
Business Advisors, our WBL lun-
cheons provide knowledge, inspira-
tion and networking opportunities for
women business owners and leaders.
In addition, our Woman Business
Leader of the Year Award honors
a successful woman business
owner or primary manager for
her business success, career
achievements and contributions
to the community. We believe this
annual award helps inspire the next
generation of local women business
leaders.
Women are increasingly important
players in the prosperity of our
region. Supporting the continued
growth of women business leaders
and women-owned businesses
therefore benefits our entire business
community. To learn more about the
Chamber’s Women Business Leaders
program, visit our website at
www.eugenechamber.com.
www.flyEUG.com
Eugene AreaChamber ofCommerce
F O O D F O R T H O U G H T | B Y D Av E H A U S E R
Chamber supports efforts of women business leaders
Eugene AreaChamber ofCommerce
Eugene AreaChamber ofCommerce
PO Box 1107Eugene, OR 97440-1107
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