one cms does not fit all

Post on 18-Oct-2014

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How to (and how we) started down the path of Knowledge Management and where we ended up.

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 One CMS Does Not Fit All

Multiple Roads to Knowledge Management

Rhyne Armstrong

Hi!Thanks for coming.

Rhyne Armstrong@ninety7

facebook.com/rhyne

rhynearmstrong@gmail.com

Here’s a story…

I am @ninety7 #LavaCon is where you are

RouteMatch 2011

I am @ninety7 #LavaCon is where you are

Identify the Problem.

I am @ninety7 #LavaCon is where you are

Don’t start by fixing problems.

I am @ninety7 #LavaCon is where you are

Focus on the big picture first.

I am @ninety7 #LavaCon is where you are

Our Communication Sucks.

Identify the Pain.

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

“Give it to me straight, doc.”

I am @ninety7 #LavaCon is where you are

Identify your targets.

I am @ninety7 #LavaCon is where you are

* Alleviate the bottleneck

* Reduce noise

* Foster collaboration

* Better client distribution

* Centralize informationI am @ninety7 #LavaCon is where you

are

I am @ninety7 #LavaCon is where you are

Be willing

to adapt

* Alleviate the bottleneck

* Foster doc collaboration

* Reduce noise

* Centralize information

* Foster collaboration

* Better client distributionI am @ninety7 #LavaCon is where you are

Try all the things!

I am @ninety7 #LavaCon is where you are

Please. Limit yourself.

I am @ninety7 #LavaCon is where you are

* How are you going to use it?

* Who is going to host it?

* What platform will it live in?

* Will you need to connect to other systems?

* What are people used to?

* Is there a CMS already in your organization?

* What can you do with legacy content?

* What is your budget? Do you have one?

I am @ninety7 #LavaCon is where you are

Narrow your list to 3.

I am @ninety7 #LavaCon is where you are

Work in reality.

I am @ninety7 #LavaCon is where you are

Keep your notes handy!

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

I am @ninety7 #LavaCon is where you are

We are still working.

We are a team.

I am @ninety7 #LavaCon is where you are

Thank you for listening.

?

Seriously, keep in touch.

Rhyne Armstrong@ninety7

facebook.com/rhyne

rhynearmstrong@gmail.com

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