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Post on 15-Apr-2017
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Brittany Allen
Brittany AllenUpper Marlboro, MD 20774301-357-4274b.allen0815@yahoo.com
Profile
More than 6 years of medical experience with progressive responsibilities in the field of Ophthalmology
Equally skilled in front office work processes and clinical ophthalmic testing
Solid experience and proven track record in client billing, account receivables, collection calls prior to patients visit, professional enforcement of co-payment at time of service and accurate data entry for electronic claim submission
Practice management experience as patient liaison
Ability to lead a diverse team toward the corporate vision by galvanizing skill sets and expertise inhabited by each team member
Excellent communication skills, well spoken and articulate
Good command of the Spanish language
Ability to acquiesce skill sets when multi-tasking
Experience
August 2006 Present Medical Receptionist/Ronald Anderson, MD Ophthalmic TechnicianOphthalmologist - Private PracticeMedStar Washington Hospital Center
Front Office Medical Receptionist
Primary responsibilities:
open the office in the morning in preparation for welcoming and greeting patients
receive and answer calls during the scheduling of patient appointments
pull patients charts for current and forecasted appointments
verify insurance and outstanding balances
register patients according to office protocol
explain clinic policies to patients during pre and post examination
Secondary responsibilities encompass but are not limited to the following:
use Microsoft Excel and Word to create spreadsheets, manage data and create documents
organize and maintain forms required for front desk activities
handle and manage the continuous flow of pertinent information within the office environment
maintain and file medical records
employ HIPPA regulations by maintaining patient privacy and by assuring client confidentiality espoused by HIPPA
Extend courtesy and politeness to the clients and the public
Introducing Brittany AllenPage Two
Front Office billing responsibilities
enter payments into billing system
balance daily encounter forms with daily receivables
competent conflict-resolution acumen in resolving client and insurance company billing queries
good command of ICD-9 and CPT code structuring for securing maximum reimbursements for medical services rendered
proven track record of utilizing analytical problem solving skills
well poised professional disposition manifested during daily multi-tasking and job sharing
collect and prepare deposit slips according to office protocol
consistently profile grace under pressure
Ophthalmic Technician
Extensive practicum in rendering clinical support by performing the following:
Perform visual field testing for central and peripheral defects
Perform fundus photography to check the macular and optic nerve
Apply drops to anesthetize, dilate, or medicate eyes per physician directive
Instruct patients in caring for and using prescription contact lenses
Instruct patients in inserting and removing contact lenses
Secondary responsibilities include:
calibrating ophthalmic equipment and maintaining log of calibration checks
maintaining a clean, comfortable and sanitized work environment in equipment areas
work harmoniously with patients of varied ages and diverse backgrounds
Education
Montgomery College Takoma Park Campus Silver Spring, MdSummer 2012 - Present
Taking on-line business classes in pursuit of an A.A. in Business Administration one class per semester.
References
Available upon request
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