Brittany Allen

Brittany AllenUpper Marlboro, MD 20774301-357-4274b.allen0815@yahoo.com

Profile

More than 6 years of medical experience with progressive responsibilities in the field of Ophthalmology

Equally skilled in front office work processes and clinical ophthalmic testing

Solid experience and proven track record in client billing, account receivables, collection calls prior to patients visit, professional enforcement of co-payment at time of service and accurate data entry for electronic claim submission

Practice management experience as patient liaison

Ability to lead a diverse team toward the corporate vision by galvanizing skill sets and expertise inhabited by each team member

Excellent communication skills, well spoken and articulate

Good command of the Spanish language

Ability to acquiesce skill sets when multi-tasking

Experience

August 2006 Present Medical Receptionist/Ronald Anderson, MD Ophthalmic TechnicianOphthalmologist - Private PracticeMedStar Washington Hospital Center

Front Office Medical Receptionist

Primary responsibilities:

open the office in the morning in preparation for welcoming and greeting patients

receive and answer calls during the scheduling of patient appointments

pull patients charts for current and forecasted appointments

verify insurance and outstanding balances

register patients according to office protocol

explain clinic policies to patients during pre and post examination

Secondary responsibilities encompass but are not limited to the following:

use Microsoft Excel and Word to create spreadsheets, manage data and create documents

organize and maintain forms required for front desk activities

handle and manage the continuous flow of pertinent information within the office environment

maintain and file medical records

employ HIPPA regulations by maintaining patient privacy and by assuring client confidentiality espoused by HIPPA

Extend courtesy and politeness to the clients and the public

Introducing Brittany AllenPage Two

Front Office billing responsibilities

enter payments into billing system

balance daily encounter forms with daily receivables

competent conflict-resolution acumen in resolving client and insurance company billing queries

good command of ICD-9 and CPT code structuring for securing maximum reimbursements for medical services rendered

proven track record of utilizing analytical problem solving skills

well poised professional disposition manifested during daily multi-tasking and job sharing

collect and prepare deposit slips according to office protocol

consistently profile grace under pressure

Ophthalmic Technician

Extensive practicum in rendering clinical support by performing the following:

Perform visual field testing for central and peripheral defects

Perform fundus photography to check the macular and optic nerve

Apply drops to anesthetize, dilate, or medicate eyes per physician directive

Instruct patients in caring for and using prescription contact lenses

Instruct patients in inserting and removing contact lenses

Secondary responsibilities include:

calibrating ophthalmic equipment and maintaining log of calibration checks

maintaining a clean, comfortable and sanitized work environment in equipment areas

work harmoniously with patients of varied ages and diverse backgrounds

Education

Montgomery College Takoma Park Campus Silver Spring, MdSummer 2012 - Present

Taking on-line business classes in pursuit of an A.A. in Business Administration one class per semester.

References

Available upon request