nhs quality conference - kerry clarke and samuel gyasi

Involvement TeamCommunity Wellbeing Services Tender

Presentation Team:Samuel Gyasi

Janice Anderson Dr Kerry Clarke

Introduction

• Northamptonshire Healthcare NHS Foundation Trust (NHFT)

• Community Wellbeing Services Tender

• Involvement Team

• What are you involved in?

• How does it feel to be truly involved?

We Involved…Weight Management

Mental Health

Frail & Elderly

Carers

Equality of Access

Financial Challenges

Disability

Young Adults

Isolation

Ease of Access

We InvolvedCarers Patients Staff

Potential Partners

Staff TeamsSmoking Cessation

Wellbeing Navigators

Learn2B Trips & Falls

Weight ManagementPo

ten

tial

Use

rs o

f th

e C

WS

Ser

vice

How I got involved

• Phone call

• Updates via email

• Skype session

• Meeting + Video (Brixworth Country Park)

• Documents to update

• Today

Things I care about

• Professionals listening

• Friends / Family

• Outsiders / Vulnerable People

• Representing young people

My experience with the Involvement Team

• Listening to other people

• Sharing ideas

• Help to the community

• Gained knowledge and experience

• Help understand people

• Felt vulnerable

• Preparation towards involvement team

• Want to see what has happened …

Service User

Core Business

Expert Perspective

Personal Approach

Lack of/Poor Communication

Different Agendas

Knowing you Count

Fear of Consequences

Time –Recruitment EngagementExpectations

Invaluable

Perspectives on Involvement

Experience of Being InvolvedBooklet on stand…

Contact Us

To achieve quality involvement you need to

truly involve the community and that is

what we did.