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Multi-Generational Workforce

Beth Miller, Executive Velocity

Agenda

The Generations

Tailoring Management

Team Impact

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Generations in the Workplace(in millions)

Traditionalists (<1946)

Baby Boomers (1946-1964)

Gen X (1965-1979)

Gen Y or Millenials (1980-2000)

0 10 20 30 40 50 60 70 80

1

77

5580

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What influenced the generations?

Key Points in History

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Historical Events

Traditionalist- Great Depression, WWII, FDR

Boomers- civil rights, Vietnam War, space travel, television

Gen Xers - Berlin Wall, AIDS, Desert Storm, MTV

Gen Yers - internet, school violence, Clinton affair, 9/11

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What events have contributed to your filters as a leader?

How could they impact your leadership style?

Leadership

?

?

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Performance Management

Communications Leadership Styles

Rewards Work Schedule

Recognition Values and Purpose

Learning Styles

Generational Preferences

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What assumptions may you make about specific generations that could lead to team conflict?

Leadership

?

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Individuals vs. Generational Preferences

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Tailoring Your Management

CommunicationsPerformance ManagementRecognition

Rewards

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Common Areas of Conflict

Choosing when and where to work

Communication among team members

Planning and scheduling

Accessing information and learning

Harvard Business Review

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… the Generations to Increase Team Performance

Leveraging

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Finding Connections, Similarities

Pairing different generations to explore similarities

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2 Valuing Diversity

Exploration scenario: Designed to explore communication and technology preferences

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3 Bridge Gaps

Create mentor pairs

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4Success stories within organization

Identify Best Practices

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» Generations are groups, not individuals

» All generations need attention

» Generations can learn from each other

Key Ideas

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Unlocking Generational CodesAnna Liotta

Generations Inc: From Boomers to Linksters- Managing the Friction Between Generations at WorkMegan Johnson and Larry Johnson

Generation Blend: Managing Across the Technology Age GapRob Salkowitz

Harvard Business Review Blog - various articles by Tammy Erickson

Resources

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Beth Millerbeth.miller@executive-velocity.com404.451.3726 @SrExecAdvisor @shrmatl

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