mrcc netvidya elearning & training solutions

Our capabilities range from delivering online learning to implementing LMS. The range of our service offerings is displayed in the table below:

Our technology stack range includes training solutions using wide range of tools that enhance learning experience as well as the reusability component:

Training Programs Training Delivery Modes

Classroom (ILT) e-Learning m-Learning

Skill Building

Induction and SOPProduct

Customer Interface and Selling Skills

Netvidya provides Trainers for conducting above ILT Training sessions on:• Per Day Basis• Monthly Basis (at least a Year's Contract)

1. Communication Skills

2. Spoken English

3. Presentation Skills

4. Grooming

5. Telephone Etiquette

6. E-mail Etiquette

7. Business Letter Writing

8. Team Building

9. Time Management

10. Interviewing Skills

Behaviour Skills

1. Sales Communication

2. Customer First

3. Buying Process

4. Prospecting

5. Pre-sales Preparation

6. Opening a Call and Probing

7. Proposing a Solution

8. Objection Handling

9. Closing

10.After Sales Service

11.Selling Over Telephone

12.Sales Management

13.Selling with Passion

Sales Skills

Training ProgramsTraining Delivery

ModeTraining Delivery Locations

Classroom (ILT) Client Site Other Venues

MS Office Basic, Intermediate and Advance

Application - End User and Portal

Hardware and Networking

Technology

1. Oracle

2. Java

3. .NET

Technology Training

1. Basic MS Office®

2. Advance MS Office®

1. MS Excel®

2. MS Word®

3. MS PowerPoint®,

4. MS Outlook®

5. MS Access®

6. MS Project®

3. VISIO®

4. Internet

Office Productivity Tools

Customised Content Development Training Development Medium

MS PowerPoint Interactive Audio/Video

Instructor-led Training

e- Learning

m-Learning

MRCCES learning development process incorporates phases from the different instructional design models such as ADDIE, Dick and Carey, Kemp and many others. MRCCES :

• Analyse and understand business challenges and existing employee competency• Provide solution design to meet business requirement• Prepare a step-by-step outline and session plan for all the training modules• Create customised content to tailor the expected learning objectives and goal• Conduct trainings and on-the-job Performance Coaching

Based on the ADDIE approach, our robust methodology uses the Iterative and Incremental Design (IID) process to include quality check points at regular interval.

Analyse Design Develop Implement Evaluate Analyse Needs Define Strategy Prototype Pilot Testing Learner Assessment

Define solution Analyse Content Storyboard Training roll Out Satisfaction Survey

Create a Road Map Graphics Impact Evaluation

Integrate

Phase-wise review for each deliverable Feedback and User Acceptance

A1

•First level of certification on Netvidya Standards - Delivery and Facilitation skills

A2

•Product Certification -

•Second level of certification on Netvidya standards - Content and Training Delivery

A3

•Project Certification

•Third level of certification on client’s Training Content and Domain Knowledge

Thank You Himanshu Kolhekar +91-8879683243