module-iv development processesmodule-iv raktimchakraborty27@gmail.com 161 1. developing business/it...

Module-IV

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1. Developing Business/IT Strategies

2. Developing Business/IT Solutions

DEVELOPMENT

PROCESSES

Developing Business/IT Strategies

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Planning Fundamentals

• Organisational Planning

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Contd.

• Strategic Planning

– Tactical Planning

– Operational Planning

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The Scenario Approach

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Key Factors, that could help guide business/IT planning.

Risk Assessment & Mitigation

• Business Operations Risk

• Program Risk

• Business Interruption Risk

• Market Risk

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Planning for Competitive

Advantage

• SWOT Analysis

– Strengths

– Weaknesses

– Opportunities

– Threats

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Business Models &

Planning

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Contd.

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Business/IT Architecture

Planning

• Strategic Development

• Resource Management

• Technology Architecture

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Information Technology

Architecture

• Technology Platform

• Data Resources

• Applications Architecture

• IT Organization

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Balanced Scorecard

• Objectives

– Translating the vision into operational goals

– Communicating the vision and linking it to

individual performance

– Business Planning

– Feedback

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Contd.

• Prospective-

– Financial Perspective

– Customer Perspective

– Business Process Perspective

– Learning and Growth Perspective

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Identifying Business/IT Strategies

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Business Application

Planning

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Business/IT Architecture

Planning

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Implementation Challenges

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The impact and the levels and scope of business change introduced by

implementations of information technology.

Contd.

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The 10 greatest challenges of developing and implementing intranet enterprise

portals and enterprise resource planning systems reported by 100 companies.

Contd.

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Obstacles to knowledge management systems. The end-user resistance to

knowledge sharing is the biggest obstacle.

Change Management

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Some of the key dimensions of change management. Examples of the people,

process, and technology factors involved in managing the implementation of IT-

based changes to an organization.

The Change Management Process

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Solutions

• Involve as many people as possible in e-business planning and application development.

• Make constant change an expected part of the culture.

• Tell everyone as much as possible about everything as often as possible, preferably in person.

• Make liberal use of financial incentives and recognition.

• Work within the company culture, not around it.

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Summery

• Organizational Planning

• Business/IT Planning

• Implementing Business Change

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Developing Business/IT Solutions

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The Systems Approach

• Recognize and define a problem or opportunity using systems thinking .

• Develop and evaluate alternative system solutions.

• Select the system solution that best meets your requirements.

• Design the selected system solution.

• Implement and evaluate the success of the designed system.

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Systems Thinking

• Seeing interrelationships among systems rather than

linear cause-and-effect chains whenever events occur.

• Seeing processes of change among systems rather than

discrete “snapshots” of change, whenever changes

occur.

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An example of systems thinking. You can better

understand a sales problem

or opportunity by identifying and

evaluating the components of a

sales system.

Contd.

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The traditional information

systems development life

cycle.

Feasibility Studies

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Cost/Benefit Analysis

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Systems Analysis

• Objectives

• The information needs of a company and end

users like yourself.

• The activities, resources, and products of one or

more of the present information systems being

used.

• The information system capabilities required to

meet your information needs, and those of other

business stakeholders that may use the system.

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Contd.

• Organizational Analysis

• Analysis of the Present System

• Logical Analysis

• Functional Requirements Analysis and Determination

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System Design

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Contd.

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Example

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User Interface

Design

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System Specifications

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End-User

Development

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Implementing Business Systems

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Project Management

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Evaluating Hardware, Software &

Services

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Hardware Evaluation

Factors

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Software Evaluation Factors

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Evaluating IS Services

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Training

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Conversion

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Systems

Maintenance

• Corrective,

• Adaptive,

• Perfective,

• Preventive.

• Post-implementation Review

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Summery

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