miva merchant for beginners

SESSION TITLEPresenter ’s Name

PRESENTER: Jacob Carp ine l l i

Miva Merchant for Beginners

Introduction and Overview

• Online Tools• How to Build Your Catalog• How to Build Your Website• How to Build Your Clientele• How to Fulfill Your Orders

Online Tools

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Miva Reference Guide– http://www.miva.com/referenceguide

• Video tutorials– http://www.miva.com/videos

• Customer service portal– http://www.miva.com/support

• Miva Forums– http://www.miva.com/forums/index.php

• Miva admin

How to Build Your Catalog

• Catalog Tools• Data Management

Catalog Tools

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• The Catalog area groups together most of the features related to your inventory.

• Adding/deleting products and categories manually

• Stores with smaller inventory• Small inventory updates

Data Management

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Import different types of data into your store

• Adding products and categories through import/export

• Stores with larger inventory• Large inventory updates

How to Build Your Website

• User Interface• ReadyThemes

User Interface

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Default page templates• Edit/update pages

– Template code– Add an Item to page

ReadyThemes

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Functionality built into the core of Miva Merchant Version 9– build themes or integrate with an existing

CSSUI store• Responsive template-based themes

– http://apps.miva.com/readythemes• Quick and easy updates

– Logo, images, navigation, etc.

How to Build Your Clientele

• Marketing Tools• Customer Tools

Marketing Tools

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Price groups – who gets what discount?• Coupons – must be associated with PG• Gift certificates and store credit• Upsale items• Affiliates• SEO

Customers Tools

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Customer accounts• Business accounts• Customer settings• Availability groups

How to Fulfill Your Orders

• Order Processing• Order Fulfillment• Shipping Methods

Order Processing

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Order details• Create an order• Authorize/capture payment• Create shipment• Enter tracking numbers• Generate shipping labels

Order Fulfillment

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Template based emails– Send automatically or manually

• Edit email templates• Create new email templates

Shipping Methods

1. How to Build Your Catalog2. How to Build Your Website3. How to Build Your Clientele4. How to Fulfill Your Orders

• Default shipping methods• Advanced settings

Tips & Tricks

• Global Search• Bookmarks• Edit Tab Display• Breadcrumbs• Hot Keys

Summary & Conclusion

• Online Tools• How to Build Your Catalog• How to Build Your Website• How to Build Your Clientele• How to Fulfill Your Orders